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Collections Analyst Jobs in Exton, PA (NOW HIRING)

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Gather and analyze financial information (including, but not limited to, income, expenses, Credit ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$17.75 - $24/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Gather and analyze financial information (including, but not limited to, income, expenses, Credit ...

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Gather and analyze financial information (including, but not limited to, income, expenses, Credit ...

Penske

Collections Administrator

Reading, PA · On-site

Support our Field and Collections Analysts in a centralized default and termination documentation process o Collect and review customer contracts o Create customer letters/notifications Ensure ...

Penske

Collections Administrator

Reading, PA · On-site

Major Responsibilities: • Support our Field and Collections Analysts in a centralized default and termination documentation process o Collect and review customer contracts o Create customer letters ...

Collabera

Collections Specialist

Philadelphia, PA · On-site

$18.75 - $25.25/hr

Analyze/monitor client A/R account balances for past due Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) Utilize collections tools and workflow to manage ...

PowerPay

Collections Specialist

Wayne, PA · On-site

$16.75 - $22.75/hr

PowerPay , a fast-growing financial technology company, is seeking a Collections/Credit Specialist ... Strong analytical and negotiating skills * Demonstrates effective listening skills Additional ...

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All JobsCollections Analyst JobsCollections Analyst Jobs in Exton, PA

Collections Analyst information

See Exton, PA salary details

$13

$22

$38

How much do collections analyst jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for collections analyst in Exton, PA is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.29 per hour, depending on experience, location, and employer.

How does a Collections Analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What does a collections analyst do?

A collections analyst is responsible for managing overdue accounts by contacting customers to collect payments, analyzing account data to identify delinquent accounts, and ensuring compliance with company policies and regulations. They often use financial software and maintain detailed records to track collection efforts and outcomes. Strong communication skills and attention to detail are essential for success in this role.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How much do collection analysts make in the US?

Collection analysts in the US typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Collections Analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What jobs in the US pay 300,000 a year?

For a Collections Analyst, earning $300,000 annually is uncommon; such high salaries are typically found in executive roles, specialized finance positions, or senior management in large organizations. High-paying roles often require extensive experience, advanced certifications, or leadership responsibilities, and may include bonuses or profit-sharing components.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of financial software and credit laws.
What job categories do people searching Collections Analyst jobs in Exton, PA look for? The top searched job categories for Collections Analyst jobs in Exton, PA are:
Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Exton, PA as of July 2026, with employment types broken down into 98% Full Time, and 2% Summer. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $46,903 per year, or $22.5 per hour.
Collections Analyst

Collections Analyst

Independence Blue Cross

Philadelphia, PA • On-site

Full-time

Posted 23 days ago

Independence Blue Cross rating

8.6

Company rating: 8.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

88th of 299 rated insurance

Job description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
The Provider Claim Recovery Analyst's responsibilities include, but are not limited to:
  • Collaborative interaction with department management regarding goals and objectives, special projects and general information sharing that leads to an effective and efficient operating department.
  • Complete daily tasks that include financial adjustments, investigations on disputed claims overpayments, analyze provider data and complete reconciliations.
  • Manage a book of business that includes claims overpayment recoveries (Provider/Subscriber).
  • Responsible for identifying process improvement opportunities that can enhance quality and efficiency without sacrificing service.
  • Working directly with third-party collections agencies to drive results for uncollectible Provider AR.
  • Directly interact with providers and subscribers to resolve payment disputes.
  • Assist in the development and preparation of departmental reporting metrics and analytics.
  • Generate and distribute reporting to management, key stake holders and executive leadership.
  • Create and maintain desk level procedure documents.
  • Responsible for sharing information across the team and other business areas to reduce overall AR and limit financial risk.
  • Document / prioritize system limitations and coordinate with respective areas to identify technical solutions or automation opportunities.

Self-sufficient in handling escalated cases with internal and external stakeholders
  • Bachelor's degree in business-related field is a plus.
  • 2 or more years' experience in the healthcare or health insurance industry.
  • AR management experience is strongly desired.
  • Understanding of basic business acumen is desired.
  • Strong technical ability requires employ and manipulate systems to generate needed reporting, as well as to view team results.
  • Must possess the ability to interface with internal and external customers at various levels.
  • Willingness to work in a fast-paced, challenging environment.
  • Demonstrates willingness to step outside normal business tasks to improve processes and reduce financial risk.
  • Detail oriented and organized, with exceptional prioritization skills.
  • Ability to effectively communicate with senior management, supervisors, peers and external providers.
  • Proficient in Microsoft Applications.
  • Understanding proven process improvement methodology and driving change management.
  • Customer Focused.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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