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Collections Analyst Jobs in Florida (NOW HIRING)

Intelligence Collections Analyst Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

Intelligence Collections Analyst Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

AR Analyst

Orlando, FL ยท Remote

$60K - $62K/yr

Billing and Collections Analyst Location: Remote, however candidates MUST be commutable to Orlando Florida About the Role Our client, a B2B logistics company, is seeking a detail-oriented Billing and ...

Collections Analyst (Call center) Description: Candidates must have Credit AND Collections experience. Pharmaceutical Vision Care, a member of Pharmaceutical's Family of Companies, is recruiting for ...

The Credit & Collections Analyst drives the credit to cash cycle to facilitate product sales for TD SYNNEX, by analyzing the credit worthiness of customer(s) and their ability to pay for goods and ...

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Collections Analyst information

See Florida salary details

$10

$17

$29

How much do collections analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections analyst in Florida is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.57 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.
Infographic showing various Collections Analyst job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Collections Analyst

Saint Petersburg, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Arrowhead Specialty is seeking Collections Analyst to join our growing team in St. Petersburg, Florida!
The Collections Analyst is responsible for supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within GMI. The lead role will be responsible for managing and reconciling insurance premium transactions to ensure accurate financial reporting and smooth cash flow. The role manages the end-to-end accounts receivable and collections process, ensuring timely premium payments, accurate cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be required to research inquiries and meet processing deadlines with accuracy and timeliness.
How You Will Contribute:
  • Reconcile, maintain, and analyze Accounts Receivables (A/R), including suspense accounts and aging reports.
  • Manage outstanding account balance communication and follow up via phone, email, and letters.
  • Partner with outside collection agencies on unresolved balances.
  • Communicate with insureds, agents, and internal departments to resolve premium or billing issues.
  • Manage and update clear, accurate customer records.
  • Ensure accurate cash application of incoming payments to customer accounts and investigate discrepancies.
  • Resolve cash application activities such as payment exceptions, unapplied cash issues, and returned payments.
  • Issue and reconcile premium payments, broker commissions, state taxes, and credit refunds.
  • Handle reissues, voids, stop payments, and escheatments.
  • Utilize Excel and financial systems to analyze data and support reconciliation and reporting activities.
  • Support month-end close activities, including journal entries and account reconciliations and maintenance.
  • Support departmental projects including system updates, process improvements, and migrations.
  • Assist with internal and external audit requests.
  • Escalate issues, trends, or control concerns to leadership when identified.
  • Ensure company policies, audit requirements, and regulatory guidelines are followed.
  • Collaborate with Underwriting and Operations to ensure efficient workflows and maintain process documentation.
  • Serve as backup support to team members.
  • Other duties as assigned.

Skills & Experience to Be Successful:
  • High school diploma or general education degree (GED).
  • One to three years of related experience and/or training.
  • Strong analytical skills with accuracy and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize a diverse portfolio of tasks while consistently meeting deadlines.
  • Excellent interpersonal skills and the ability to work independently and as part of a team in a dynamic environment.
  • Ability to investigate and resolve financial discrepancies.
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
  • Experience with agency management systems. (preferred)
  • Insurance background. (preferred)

Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".