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Collections Analyst Jobs in Florida (NOW HIRING)

NextEra Energy

Collections Analyst

Miami, FL · On-site

The Business Analyst - Collections leads small-to-medium projects, conducts quantitative and qualitative analysis, documents processes, and develops reporting that helps teams improve collections ...

GenServe LLC

Collections Analyst

Tampa, FL · On-site

$54K - $66K/yr

About the Role The Collections Analyst converts billed receivables into collected cash across an assigned national portfolio. The role combines active commercial collections -- outreach, dispute ...

NuCo2

Senior Collections Analyst

Stuart, FL · On-site

The responsibility of the Senior Collections Analyst is to provide guidance and support to the Collections Dept. ESSENTIAL RESPONSIBILITIES AND COMPETENCIES: * Provide day-to-day guidance and support ...

Lukos

Intelligence Collections Analyst

Tampa, FL

Intelligence Collections Analyst Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

Lukos

Intelligence Collections Analyst

Tampa, FL · On-site

Intelligence Collections Analyst Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

Pioneer Data

Financial Analyst

Jacksonville, FL

Collections Analyst (Call center) Description: Candidates must have Credit AND Collections experience. Pharmaceutical Vision Care, a member of Pharmaceutical's Family of Companies, is recruiting for ...

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Collections Analyst information

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$10

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$29

How much do collections analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collections analyst in Florida is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.57 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.
What are popular job titles related to Collections Analyst jobs in Florida? For Collections Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections Analyst jobs in Florida look for? The top searched job categories for Collections Analyst jobs in Florida are:
Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Collections Analyst

NextEra Energy

Miami, FL • On-site

Other

Re-posted 27 days ago

NextEra Energy rating

8.3

Company rating: 8.3 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 53 rated energy and utility

Job description

Requisition ID:  95577 

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Position Specific Description

The Business Analyst - Collections supports Collections performance through data-driven reporting and analysis to improve cash collections and reduce delinquency. 

Job Overview

Employees in this role support the Collections organization through analytics, reporting, and process improvement initiatives. The Business Analyst - Collections leads small-to-medium projects, conducts quantitative and qualitative analysis, documents processes, and develops reporting that helps teams improve collections performance. The position partners with Credit, Customer Care, Billing, Finance, and external vendors to identify drivers of delinquency and aging, recommend remediation actions, and support policy/regulatory compliance. Success in this role requires clear communication, attention to detail, and a customer-first mindset.

Job Duties & Responsibilities

  • Collections efforts by phone and email, resolve inquiries and route issues as required
  • Build collections reporting and dashboards (aging, delinquency, roll rates, cure, disputes, write-offs).
  • Analyze segmentation and treatment effectiveness to improve strategy (channel, cadence, messaging).
  • Document workflows and drive process improvements, controls, and automation opportunities.
  • Partner with Credit, Billing, Customer Care, and Finance to resolve account issues and support escalations.
  • Perform root-cause analysis for delinquency movement, disputes, and write-offs; recommend actions.
  • Support forecasting and planning by analyzing volume, contact rates, and workload drivers.
  • Performs other job-related duties as assigned. 

Preferred Qualifications

  • Bachelor's degree in Business, Finance, Economics, Data/Analytics, or a related field
  • Strong Excel skills; experience with SQL and/or Power BI (or similar BI tools) and familiarity with collections systems/workflows 
Job Overview

Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit.

Job Duties & Responsibilities
  • Conducts analyses and prepares reports that provide operation and/or technical support to business operations
  • Conducts quantitative and qualitative research to support medium to large special projects
  • Assists with process design and modification for continuous business improvement
  • Performs other job-related duties as assigned
Required Qualifications
  • High School Grad / GED
  • Bachelor's or Equivalent Experience
  • Experience: 1+ years
Preferred Qualifications
  • Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Finance, Accounting & Business Analytics
Organization:  Gexa Energy, LP 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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