ZipRecruiter

Log In

1

Collections Analyst Jobs in Tennessee (NOW HIRING)

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour regular time and $37.50/hour overtime. About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

Bank of Tennessee

Collections Specialist

Johnson City, TN · On-site

$18 - $24.50/hr

The Collections Specialist will work with borrowers who may be experiencing financial distress. In this role, you will also assist the Collections Coordinator in identifying and grading problem loans ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Cornerstone Staffing Solutions - TN

Be Seen First

Collections Specialist

Johnson City, TN · On-site

$17/hr

If you have experience in collections, loan servicing, banking, call centers, customer service, or account management , this could be a great opportunity to get your foot in the door with a company ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

next page

Showing results 1-20

All JobsCollections Analyst JobsCollections Analyst Jobs in Tennessee

Collections Analyst information

See Tennessee salary details

$13

$21

$35

How much do collections analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections analyst in Tennessee is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.80 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.

What are popular job titles related to Collections Analyst jobs in Tennessee?

For Collections Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Collections Analyst jobs in Tennessee look for?

The top searched job categories for Collections Analyst jobs in Tennessee are:

Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Tennessee as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $44,107 per year, or $21.2 per hour.

AR Collections Analyst

FOCUSPOINT

Nashville, TN • On-site

Contractor

Medical, Dental, Vision, Life

Re-posted 24 days ago

Job description

Job Title: AR Collections Analyst
Location: Nashville MSA 
Employment Type: Contract
Pay: Up to $25/hour regular time and $37.50/hour overtime.

About FOCUSPOINT:
FOCUSPOINT specializes in connecting top-tier professionals with exceptional opportunities in accounting, technology, healthcare, and leadership. We prioritize building meaningful connections, ensuring candidates find roles that align with their skills, goals, and passions.

Job Overview:
FOCUSPOINT is seeking an experienced AR Collections Analyst for one of our clients to join their Accounts Receivable team. This team is responsible for ensuring timely payments from customers by resolving disputes and payment discrepancies. The role requires consistent communication with customers via phone and email, and a proactive approach to managing accounts receivable and collections.

Key Responsibilities:

  • Monitor A/R aging reports and contact customers regarding outstanding balances

  • Resolve customers reporting issues and minimize payment disputes

  • Research and reconcile payment discrepancies

  • Respond to emails and calls from customers within 24–48 hours

  • Maintain accurate account records and escalate issues as needed

  • Other duties as assigned

Qualifications:

  • 2–3 years of B2B collections experience

  • High school diploma or GED required; Associate’s or Bachelor’s degree preferred

  • Proficiency in Microsoft Office, especially Outlook and Excel (v-lookups and pivot tables a plus)

  • Strong communication and interpersonal skills

  • Ability to analyze and reconcile account records

  • Knowledge of general organizational policies and procedures

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance