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Collections Analyst Jobs in Tennessee (NOW HIRING)

Credit Collections Analyst The Credit Collections Analyst (AR Analyst) plays a key role in analyzing current and delinquent account balances, reconciling open accounts receivable, and driving ...

Credit Collections Analyst The Credit Collections Analyst (AR Analyst) plays a key role in analyzing current and delinquent account balances, reconciling open accounts receivable, and driving ...

Legal Collections Analyst

Chattanooga, TN · On-site

$50K - $60K/yr

Legal Collections Analyst Location: Hybrid Job Type: Full-Time Looking to build your career in a role that combines collections, legal coordination, negotiation, and financial analysis ? A growing ...

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour regular time and $37.50/hour overtime. About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

Senior Collections Analyst Job Summary and Qualifications The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts ...

Senior Collections Analyst Job Summary and Qualifications The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts ...

Senior Collections Analyst Job Summary and Qualifications The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts ...

Senior Collections Analyst Job Summary and Qualifications The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts ...

Collections Specialist

Knoxville, TN · On-site +1

$17.75 - $23.75/hr

The Collections Specialist will play a key role in contacting customers, negotiating payment terms ... Additionally, this role involves analyzing billing data for accuracy, maintaining records in ...

Collections Specialist

Knoxville, TN · On-site

$17.75 - $23.75/hr

The Collections Specialist will play a key role in contacting customers, negotiating payment terms ... Additionally, this role involves analyzing billing data for accuracy, maintaining records in ...

Collections Associate

Brentwood, TN · Hybrid

$40K - $58K/yr

Specialty Program Group deliversleading-edge specialty expertisebacked by transformativedigital capabilitiesand sophisticateddata and analytics. Job Summary: The Collections Associate will oversee ...

This role requires a strong background in collections strategy, legal/compliance knowledge, and ... Monitor and analyze aging reports, actively working to resolve past-due accounts * Collaborate with ...

This role requires a strong background in collections strategy, legal/compliance knowledge, and ... Monitor and analyze aging reports, actively working to resolve past-due accounts * Collaborate with ...

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Collections Analyst information

See Tennessee salary details

$13

$21

$35

How much do collections analyst jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for collections analyst in Tennessee is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.80 per hour, depending on experience, location, and employer.

How does a Collections Analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What does a collections analyst do?

A collections analyst is responsible for managing overdue accounts by contacting customers to collect payments, analyzing account data to identify delinquent accounts, and ensuring compliance with company policies and regulations. They often use financial software and maintain detailed records to track collection efforts and outcomes. Strong communication skills and attention to detail are essential for success in this role.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How much do collection analysts make in the US?

Collection analysts in the US typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Collections Analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What jobs in the US pay 300,000 a year?

For a Collections Analyst, earning $300,000 annually is uncommon; such high salaries are typically found in executive roles, specialized finance positions, or senior management in large organizations. High-paying roles often require extensive experience, advanced certifications, or leadership responsibilities, and may include bonuses or profit-sharing components.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of financial software and credit laws.
What are popular job titles related to Collections Analyst jobs in Tennessee? For Collections Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collections Analyst jobs in Tennessee look for? The top searched job categories for Collections Analyst jobs in Tennessee are:
Infographic showing various Collections Analyst job openings in Tennessee as of July 2026, with employment types broken down into 69% Full Time, 6% Part Time, and 25% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $44,107 per year, or $21.2 per hour.

Full-time

Re-posted 24 days ago


Job description

CBL Properties, one of the largest mall REITs in the United States, is in search of an experienced and professional Legal Collections Analyst to join our Legal Collections team in Chattanooga, TN. This is an opportunity to bring your business acumen, communication proficiency, legal knowledge, and assertive nature to support one of the largest and most experienced owners, developers and managers of malls and shopping centers in the US. Headquartered in Chattanooga, CBL owns and manages a national portfolio of market-dominant properties located in dynamic and growing communities, including Chattanooga’s Hamilton Place and Northgate Malls. Apply and see why CBL continues to earn Great Place to Work Certification™ year after year!

Job Summary: The Legal Collections Team is responsible for Escalated Collection accounts. The Legal Collections Analyst maintains, facilitates and directs appropriate and timely contact with tenants for the purpose of determining payment intentions and/or solving other issues relating to the enforcement of the lease once the matter has been escalated to Legal Collections.

The successful applicant will:

  • Contact tenants and all Guarantors on escalated collection accounts to resolve lease defaults.
  • Manage and direct all pending litigation related to lease enforcement, including pursuing judgments for damages and coordinating tenant evictions when necessary. Collaborate with outside legal counsel on active legal matters and provide strategic guidance on next steps. Review and evaluate legal documents associated with collection and eviction proceedings to ensure accuracy and compliance

  • Negotiate settlement of tenant’s obligations to Landlord (both pre- and post-judgement) and relay to senior management any proposed settlement for final approval.
  • Conduct ongoing analysis of accounts receivable reports and related data to identify delinquent or high-risk accounts requiring escalation to Legal Collections. Participate in monthly meetings with the Director -Portfolio Operations to coordinate strategies, align collection priorities, and collaborate on resolution plans for problem accounts.

  • Perform other duties as assigned.

Required Qualifications:

  • Bachelor’s Degree in Business and/or Accounting or related field(s) preferred.
  • A minimum of 4 years related professional experience required.
  • An equivalent combination of education and experience may be considered (1 year education =2 years’ experience).
  • Experience in Collections is strongly preferred.
  • Ability to read and interpret leases and related documents as well as financial information contained in accounting software, spreadsheets, balance sheets, etc. is a must.
  • Proficient in Microsoft Office,Outlook,Yardi

Skills Important for Success as a Legal Collections Analyst:

  • Excellent communication and negotiation skills.
  • The ability to balance tact and diplomacy while being persuasive, persistent, and firm.
  • Professional and emotional maturity, honesty, integrity and a strong sense of ethics.
  • The ability to remain calm in stressful situations.
  • A strong sense of teamwork and self-motivation.
  • The ability to be flexible and to set and shift priorities as needed and work as an integrated member of the team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.