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Commerce National Bank

20 Commerce Bank Collections Analyst Jobs Hiring Near You

Commerce Bank

Customer Service Representative - Collections

$16.50 - $22.25/hr

Louis Commerce Bank locations. Knowledge, Skills & Abilities Required * General understanding of ... Collections experience preferred The candidate selected for this position may be eligible for the ...

Commerce Bank

Equity Analyst

Kansas City, MO · On-site

$137K - $187K/yr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... Provide valuation analysis leading to recommendation of investment actions * Present investment ...

Commerce Bank

Business Banking Representative

Pittsburg, KS · On-site

$30.55 - $40.85/hr

Basic credit analysis skills * Ability to maintain confidentiality * Excellent customer service skills * Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria ...

Commerce Bank

Business Banking Representative

Pittsburg, KS · On-site

$30.55 - $40.85/hr

Basic credit analysis skills * Ability to maintain confidentiality * Excellent customer service skills * Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria ...

Commerce Bank

Bilingual Collector I

Kansas City, MO · On-site +1

$18 - $20.50/hr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... Business need may dictate assignment to varying levels of collections * Assist the consumer in a ...

Commerce Bank

IT Business Analyst

Kansas City, MO · On-site

$63K - $85K/yr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... This compensation range is for the IT Business Analyst I & II job and contemplates a wide range of ...

Commerce Bank

Team Lead, Commercial Banking

Dallas, TX · On-site

$197K - $234K/yr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... Review and analyze portfolio to reduce risk and enhance profitability * Review credit requests ...

Commerce Bank

Mortgage Banker - Retail

Houston, TX · On-site

$22K - $38K/yr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... Analyze applicants' financial status, creditworthiness, and property evaluation to determine ...

Commerce Bank

IT Business Analyst

Kansas City, MO · On-site

$72K - $109K/yr

And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds ... Willingness to fill other team roles such as ScrumMaster or Test Analyst if project priorities and ...

All JobsCommerce Bank JobsCommerce Bank Collections Analyst Jobs

Commerce National Bank Jobs Information

What is it like to work at Commerce Bank?

Commerce Bank is known for its customer-centric approach and commitment to community involvement, fostering a culture that values personalized service and community engagement.

The bank's team structure is designed to promote collaboration and open communication, with a flat organizational hierarchy that encourages employees to take ownership of their work and contribute to decision-making processes. Commerce Bank's work environment is often described as dynamic and fast-paced, with a focus on innovation and continuous improvement.

Working at Commerce Bank may appeal to individuals who value a customer-focused work environment, opportunities for professional growth and development, and a sense of community involvement, as the bank offers a range of programs and initiatives that support employee volunteerism and community engagement.

What makes Commerce Bank an attractive place to work?

Commerce Bank is a leading regional bank in the United States, known for its commitment to customer satisfaction and community involvement. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining Commerce Bank, individuals can contribute to the company's mission of delivering exceptional financial services and make a meaningful impact in their communities.
What other companies are hiring for Collections Analyst jobs?
What are the most popular jobs at Commerce Bank?
What are the most popular categories at Commerce Bank?
Infographic showing various Collections Analyst job openings at Commerce Bank in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Representative - Collections

Commerce Bank

Kansas City, MO • On-site, Remote

$18 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $18.00 - $20.50 (Amount based on relevant experience, skills, and competencies.)
About This Job
The Collector contributes to the Bank's ongoing goal of maintaining low delinquency and low gross losses on current Bankcard accounts. The Collector is a critical position in the bank that is responsible for helping customers understand their financial obligations and help to prevent or limit potential losses to the bank. You'll be responsible for consumer and corporate credit cards, secured and unsecured loans, and real estate open and closed-ended loans.
This is a very important position that can have a huge impact on the Bank's bottom line. You'll need to be a helpful, clear communicator who is empathetic to our customers yet firm in making sure they live up to their obligations. This is a fast paced job so you'll need to able to perform in an independent, resourceful manner and show a high degree of problem-solving skill. If this sounds like you, we'd love to talk.
Essential Functions
  • Collect on low-risk accounts to minimize the Bank's 30+ delinquency rate. Business need may dictate assignment to varying levels of collections
  • Assist the consumer in a professional and empathetic manner to interpret their financial situation, reason for delinquency, and provide guidance to limit loss to the bank
  • Negotiate repayment options by asking questions and offering applicable solutions
  • Handle incoming and outgoing calls to customers with current and past due accounts, and leave messages as necessary
  • Provide proper documentation and account maintenance while maintaining and acceptable level of quality assurance and productivity
  • Perform other duties as assigned

Work Schedule
  • Monday - Thursday 8:00am- 7:00pm; Friday 8:00am - 5:00pm, Saturday 8:00am- 12:00pm
  • Weekly flexible prime-time hours required (3:00pm-7:00pm Monday - Thursday, Friday afternoon 1:00pm-5:00pm, or Saturday 8:00am-12:00pm)

Work Location
"Moments that Matter!" At Commerce Bank, we believe our team members are in tune with the needs of their respective role and professional enough to know when they should be in-person. This role is categorized as hybrid/flexible; meaning, a team member may work remotely from home except for those "moments that matter" and should live within a 3-hour radius of the Kansas City or St. Louis Commerce Bank locations.
Knowledge, Skills & Abilities Required
  • General understanding of collection management software, such as TSYS, SHAW, DM9, etc.
  • Familiarity with inbound/outbound/blended dialing environment
  • Excellent customer service skills
  • Ability to maintain a high degree of confidentiality
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Basic level proficiency with Microsoft Word, Excel and Outlook

Education & Experience
  • High School Diploma or equivalent combination of education and experience required
  • 1+ year customer service experience required
  • Collections experience preferred

*Remote Schedule: Work primarily from home
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Collector I & II job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $18.00 to $20.50 per hour.
#LI-Hybrid
#LI-MC1
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 811 Main St, Kansas City, Missouri 64105
Time Type:
Full time

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