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Client Support Jobs (NOW HIRING)

Isaiah House

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

Position Summary The Client Support position is essential to Isaiah House's ability to provide clients with a secure, consistent, and encouraging treatment environment. This position supports day-to ...

Isaiah House Inc

Client Support

Harrodsburg, KY

$13 - $17.25/hr

Position Summary The Client Support position is essential to Isaiah House's ability to provide clients with a secure, consistent, and encouraging treatment environment. This position supports day-to ...

Isaiah House

Client Support

Louisville, KY · On-site

Client Support Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of ...

Isaiah House

Client Support

Louisville, KY · On-site

The Client Support position is important to Isaiah House because it helps maintain a safe, structured, and supportive environment for clients during treatment. This role supports daily program ...

Origami Risk LLC

Manager, Client Support

$128K - $160K/yr

The Manager, Client Support is accountable for day-to-day support operations,peopleleadership, escalation integrity, incident oversight, and cross-functional collaboration. This role leverages data ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

The Client Support Manager leads the Client Support team to deliver exceptional and consistent client experiences across phone, chat, and digital channels. This role is responsible for driving ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

The Client Support Manager leads the Client Support team to deliver exceptional and consistent client experiences across phone, chat, and digital channels. This role is responsible for driving ...

Outcomes Operating, Inc.

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Client Support Rep Orlando Office - ORLANDO, FL 32809 Job Summary The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Aegis Software

Director, Client Support

Horsham, PA

$135K - $165K/yr

The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams ...

Office Ally

Client Support Manager

San Antonio, TX

The Client Support Manager is a strategic and operational leader responsible for overseeing the performance and daily management of the call center through a layered leadership model. By directing ...

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Client Support information

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How much do client support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

More about Client Support jobs

What cities are hiring for Client Support jobs?

Cities with the most Client Support job openings:

What states have the most Client Support jobs?

States with the most job openings for Client Support jobs include:

What job categories do people searching Client Support jobs look for?

The top searched job categories for Client Support jobs are:

Client Support jobs near you
Infographic showing various Client Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Client Support

Isaiah House

Harrodsburg, KY • On-site

$13 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Isaiah House rating

5.4

Company rating: 5.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Employment Type: Full-time
Schedules available:
Monday through Thursday, 11:30am - 10:00pm
Friday through Sunday, 7:30am - 8:00pm
Work Arrangement: On-site
Work Environment: Residential treatment facility serving female clients
Travel: Rare, except for approved client transportation as needed
About Isaiah House
Isaiah House is a faith-based, Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, workplace policies, and standards of conduct.
Position Summary
The Client Support position is essential to Isaiah House's ability to provide clients with a secure, consistent, and encouraging treatment environment.
This position supports day-to-day residential operations by guiding clients through established routines, reinforcing program guidelines, and helping clients remain engaged in available services. Through dependable communication, active supervision, and consistent follow-up, Client Support employees contribute to client well-being, effective team coordination, and a positive treatment experience.
This position provides direct, on-site support in a residential treatment facility serving female clients. Employees are expected to maintain professional boundaries, protect confidential information, respect client privacy, promote safety, and consistently apply trauma-informed care practices.
Essential Responsibilities
The primary responsibilities of this position include:
  • Promote consistency and accountability by helping clients follow established schedules, program expectations, and daily routines.
  • Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and program guidelines.
  • Coordinate with Program and Medical team members to address client needs and support effective facility operations.
  • Transport clients to appointments, admissions, discharges, and other authorized destinations as required.
  • Complete required forms, logs, reports, and shift documentation accurately and within established timeframes.
  • Conduct routine facility checks and promptly respond to safety concerns, emergencies, or changes in client behavior.
  • Communicate relevant client information and shift updates to appropriate team members while maintaining confidentiality.
  • Support clients in a professional, respectful, and trauma-informed manner.

This description is not intended to contain every responsibility that may be assigned. Duties may be reasonably modified based on organizational, facility, and program needs.
Required Qualifications
Candidates must possess the following qualifications:
  • Valid Kentucky driver's license.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to manage conflict and respond appropriately to challenging or emotionally sensitive situations.
  • Ability to understand and follow organizational policies, procedures, safety requirements, and program standards.
  • Ability to work effectively both independently and as part of a client-centered team.
  • Ability to maintain professional boundaries and protect confidential client information.
  • Ability to reliably work the assigned Friday-through-Sunday schedule.
Preferred Qualifications
The following qualifications are preferred but not required:
  • High school diploma or equivalent.
  • Familiarity with substance use disorder treatment, behavioral health services, or residential treatment environments.
  • Previous experience providing direct client support, residential services, or human services.
Physical and Work Requirements
The physical requirements below reflect the essential functions of this position:
  • Ability to perform the essential functions of the position, with or without reasonable accommodation.
  • Ability to stand, walk, sit, and move throughout the facility for prolonged periods.
  • Ability to observe client activity and respond promptly to safety concerns or emergency situations.
  • Ability to operate a motor vehicle and safely transport clients as required.
  • Ability to support routine client activities, conduct facility checks, and complete assigned shift duties.
  • Ability to occasionally lift, carry, push, or pull equipment, supplies, or other items weighing up to 50 pounds.
  • Ability to work in an active residential environment that may involve interruptions, changing priorities, and challenging client situations.
Benefits
Eligible employees may receive:
  • Medical, dental, and vision insurance
  • Employer-provided basic life insurance
  • 401(k) retirement plan option
  • Paid time off beginning after 90 days

Benefit eligibility and coverage are governed by the applicable plan documents and organizational policies.
Equal Employment Opportunity
Isaiah House is an Equal Opportunity Employer. Employment decisions are made without unlawful discrimination based on race, color, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

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