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Director Support Services Jobs (NOW HIRING)

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for ... Establish objectives and key results for service excellence and monitor performance against ...

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for ... Establish objectives and key results for service excellence and monitor performance against ...

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for ... Establish objectives and key results for service excellence and monitor performance against ...

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for ... Establish objectives and key results for service excellence and monitor performance against ...

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for ... Establish objectives and key results for service excellence and monitor performance against ...

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Director Support Services information

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$49K

$95K

$165.5K

How much do director support services jobs pay per year?

As of Jun 29, 2026, the average yearly pay for director support services in the United States is $95,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What are Director Support Services?

A Director of Support Services is a senior management professional responsible for overseeing non-clinical operational departments within an organization, such as facilities, housekeeping, food services, security, and other support functions. Their role is to ensure these services run efficiently, comply with regulations, and support the overall goals of the organization. Directors of Support Services often work in healthcare, education, or large corporate environments, ensuring that essential support operations contribute to a safe, productive, and well-maintained workplace.

What jobs pay $2000 a day?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and certain specialized consultants or contractors can earn $2,000 or more per day, especially in industries like finance, law, or technology. These positions typically require extensive experience, advanced skills, and often involve leadership or expert-level responsibilities.

How much does a director of support services make?

A director of support services typically earns between $80,000 and $150,000 annually, depending on the industry, location, and level of experience. They often oversee customer support teams, implement service strategies, and require strong leadership and communication skills.

What are the key skills and qualifications needed to thrive as a Director of Support Services, and why are they important?

To thrive as a Director of Support Services, you need strong leadership abilities, operational management experience, and typically a bachelor’s or master’s degree in business, healthcare administration, or a related field. Familiarity with facilities management systems, budgeting software, and compliance standards is essential. Excellent interpersonal, problem-solving, and organizational skills help in leading diverse teams and managing multiple service areas. These competencies ensure efficient operations, quality service delivery, and alignment with organizational goals.

What job makes $10,000 a month without a degree?

A Director of Support Services can earn $10,000 or more per month, especially in large organizations or with extensive experience. These roles often require strong leadership, industry knowledge, and management skills, but may not always require a formal degree if complemented by relevant experience and certifications. High-level support or operations management positions can also reach this income level without a degree.

What does a director of support services do?

A director of support services oversees the delivery of support functions within an organization, such as customer service, technical support, or administrative assistance. They develop policies, manage teams, ensure service quality, and coordinate resources to meet organizational goals.

What is the difference between Director Support Services vs Support Services Manager?

AspectDirector Support ServicesSupport Services Manager
CredentialsBachelor’s degree, often advanced degrees, relevant certificationsBachelor’s degree, relevant certifications, less emphasis on advanced degrees
Work EnvironmentStrategic planning, overseeing multiple departments, senior leadershipOperational management, team supervision, day-to-day support activities
Employer & Industry UsageHealthcare, education, corporate sectorsHealthcare, customer support centers, corporate support departments
Common Search & ComparisonHigher-level strategic roles, leadership responsibilitiesOperational roles, team management focus

The main difference between a Director Support Services and a Support Services Manager lies in their scope and responsibilities. Directors focus on strategic oversight and leadership at a higher level, while Managers handle daily operations and team supervision. Both roles require relevant credentials and experience, but the Director role typically involves broader organizational impact and strategic planning.

How does a Director of Support Services typically collaborate with other department leaders to improve operational efficiency?

A Director of Support Services frequently works cross-functionally with leaders from departments such as facilities, IT, human resources, and clinical teams to streamline processes and address service gaps. This collaboration often involves regular strategy meetings, joint project planning, and the establishment of shared performance metrics to ensure all support services align with organizational goals. By fostering open communication and leveraging the expertise of various departments, Directors can drive process improvements and enhance the overall efficiency of support operations.
More about Director Support Services jobs
What cities are hiring for Director Support Services jobs? Cities with the most Director Support Services job openings:
What states have the most Director Support Services jobs? States with the most job openings for Director Support Services jobs include:
What job categories do people searching Director Support Services jobs look for? The top searched job categories for Director Support Services jobs are:
Infographic showing various Director Support Services job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $95,021 per year, or $45.7 per hour.
Director - Support Services

Director - Support Services

Baptist Health Care

Pensacola, FL • On-site

Full-time

Posted 13 days ago


Key responsibilities

  • Establishes and implements policies and procedures for all assigned departmental operations.

  • Serves as the primary liaison for key non-clinical departments, ensuring delivery excellence, regulatory compliance, financial stewardship, and achievement of defined Key Performance Indicators.

  • Manages team members, including orientation, development, evaluation, and recruitment, and maintains responsibility for the department's operational and fiscal excellence.


Job description


The Director - Support Services is responsible for strategic leadership, operational oversight, and performance management of key non-clinical departments, including Environmental Services (EVS), Food & Nutrition Services, Patient Transportation, Facilities Management, Valet Services, and Switchboard/Communications. The role serves as the primary liaison for a contracted service provider, ensuring delivery excellence, regulatory compliance, financial stewardship, and achievement of defined Key Performance Indicators (KPIs). The Director drives a culture of safety, service excellence, efficiency, and continuous improvement in alignment with organizational goals.
Responsibilities
  • Establishes and implements policies and procedures for all assigned departmental operations.
  • Promotes a culture of safety, accountability, and service excellence.
  • Collaborates with clinical and administrative leaders to support patient flow, infection prevention, and overall patient experience.
  • Identifies inconsistencies among plans and proposes corrective measures.
  • Serves as the primary liaison for key non-clinical departments, including Environmental Services, Food & Nutrition Services, Patient Transportation, Facilities Management, Valet Services, and Switchboard/Communications.
  • Attains all agreed to goals and objectives within specified time frames, as part of the organization's overall mission.
  • Maintains responsibility for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
  • Manages team members, which includes orientation, development and evaluation of team members, and monitoring the provision of delivering quality services. Participates in the recruiting, interviewing, and selecting of team members following policies, guidelines and applicable laws. Evaluates team member's performance relative to job goals and requirements. Provides coaching to staff, recommends education programs, and ensures adherence to internal policies and standards.
  • Maintains responsibility for the fiscal management of department and assures proper utilization of organization's financial resources.
  • Effectively communicates departmental, organization, and industry information to staff.

Qualifications
Minimum Education
  • Bachelor's Degree Business, Health Care Administration, Related field, Security Management Required or
  • Four years of related experience may be considered in lieu of degree Required

Minimum Work Experience
  • 5 years Progressive experience in healthcare operations or support service. Required and
  • 5 years Experience managing vendor and contractual relationships. Required and
  • 3 years Leadership experience in a health care or hospital setting. Required

Required Skills, Knowledge and Abilities
  • Excellent knowledge of healthcare, excellent communication and presentation skills, organized, honest, poise under pressure, optimistic and enthusiastic, strong computer skills.
  • Knowledge of human resource management; program development; fiscal management skills; and familiarity with regulatory and accrediting agency standards.
  • Demonstrated leadership skills.
  • Skill in and ability to facilitate leader, mediate, and negotiation sensitive situations.
  • Ability to work in a collaborative, productive and professional manner.
  • Ability to analyze and think strategically and develop growth strategies.
  • Strong business and financial acumen and demonstrated comfort interpreting data.

About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Baptist Health Care logo

About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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