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Director Support Services Jobs (NOW HIRING)

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As a mission-driven service provider, we offer person-centered in-home and community-based support throughout the Westside Regional Center area. Our team values professionalism, compassion, and ...

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As a mission-driven service provider, we offer person-centered in-home and community-based support throughout the Westside Regional Center area. Our team values professionalism, compassion, and ...

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Director Support Services information

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$49K

$95K

$165.5K

How much do director support services jobs pay per year?

As of Jul 24, 2026, the average yearly pay for director support services in the United States is $95,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What are Director Support Services?

A Director of Support Services is a senior management professional responsible for overseeing non-clinical operational departments within an organization, such as facilities, housekeeping, food services, security, and other support functions. Their role is to ensure these services run efficiently, comply with regulations, and support the overall goals of the organization. Directors of Support Services often work in healthcare, education, or large corporate environments, ensuring that essential support operations contribute to a safe, productive, and well-maintained workplace.

What are the key skills and qualifications needed to thrive as a Director of Support Services, and why are they important?

To thrive as a Director of Support Services, you need strong leadership abilities, operational management experience, and typically a bachelor’s or master’s degree in business, healthcare administration, or a related field. Familiarity with facilities management systems, budgeting software, and compliance standards is essential. Excellent interpersonal, problem-solving, and organizational skills help in leading diverse teams and managing multiple service areas. These competencies ensure efficient operations, quality service delivery, and alignment with organizational goals.

What is the difference between Director Support Services vs Support Services Manager?

AspectDirector Support ServicesSupport Services Manager
CredentialsBachelor’s degree, often advanced degrees, relevant certificationsBachelor’s degree, relevant certifications, less emphasis on advanced degrees
Work EnvironmentStrategic planning, overseeing multiple departments, senior leadershipOperational management, team supervision, day-to-day support activities
Employer & Industry UsageHealthcare, education, corporate sectorsHealthcare, customer support centers, corporate support departments
Common Search & ComparisonHigher-level strategic roles, leadership responsibilitiesOperational roles, team management focus

The main difference between a Director Support Services and a Support Services Manager lies in their scope and responsibilities. Directors focus on strategic oversight and leadership at a higher level, while Managers handle daily operations and team supervision. Both roles require relevant credentials and experience, but the Director role typically involves broader organizational impact and strategic planning.

How does a Director of Support Services typically collaborate with other department leaders to improve operational efficiency?

A Director of Support Services frequently works cross-functionally with leaders from departments such as facilities, IT, human resources, and clinical teams to streamline processes and address service gaps. This collaboration often involves regular strategy meetings, joint project planning, and the establishment of shared performance metrics to ensure all support services align with organizational goals. By fostering open communication and leveraging the expertise of various departments, Directors can drive process improvements and enhance the overall efficiency of support operations.
More about Director Support Services jobs
What cities are hiring for Director Support Services jobs? Cities with the most Director Support Services job openings:
What states have the most Director Support Services jobs? States with the most job openings for Director Support Services jobs include:
What job categories do people searching Director Support Services jobs look for? The top searched job categories for Director Support Services jobs are:
Infographic showing various Director Support Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $95,021 per year, or $45.7 per hour.
Direct Support Professional-Remote Support Services

Direct Support Professional-Remote Support Services

RISE LTD

Elkader, IA • On-site

$20.75/hr

Other

Posted 22 days ago


RISE Services rating

4.5

Company rating: 4.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Description:

Job Title: Direct Support Professional - Remote Support Services


*This is an agency office based position, not a work from home position


Work Location

106 Rainbow Drive Elkader, IA or 16 1st St SW Oelwein, IA


Schedule

Rotating Schedule including every other weekend

Hiring for 1st and 2nd (new program, filling two 1st shift and one 2nd shift position)

Accept changes in work schedule/flexible with hours


Wages

$18.50 base wage (meetings, trainings, 8a-4p)

$20.75 with evening and weekend shift differential (after 4pm on weekdays and 8am-Midnight on weekends)


Requirements:
  • Will work within the remote support center with varied environments and in a variety of locations in the community
  • Routinely uses technology equipped to assist persons supported with daily living activities
  • Provides remote support to persons supported remotely throughout assigned region
  • Monitors persons supported and provides support in areas related to health, medication, safety and daily living
  • Conduct virtual check-ins and support individuals with personal goals
  • Empowers persons supported to make independent decisions and provides emergency backup as needed
  • Responds to emergency requests from persons supported, and as needed, escalates to dispatching back-up in-person staffing
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to persons supported to engage them to utilize in-home devices
  • Monitors wearable devices when person supported is away from home and provides assistance and interventions as needed

What RISE Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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