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Support Services Jobs (NOW HIRING)

The GEO Group

SUPPORT SERVICES SPECIALIST

Boca Raton, FL · On-site

$26.41/hr

Excellent customer service skills. Ability to work with all levels of the organization. * Must be able to work in a fast paced environment with development and support responsibilities for multiple ...

M.A. Polce

Support Services Engineer

Rome, NY · On-site

The Support Services Engineer is the first point of contact for customers who call our help desk. The Support Services Engineer answers incoming calls and emails, tracks all information in the ...

Harris

Manager of Support Services

Pensacola, FL · On-site

$65K - $75K/yr

... support team; * Excellent and mature customer service and interpersonal skills; * Basic technical knowledge and understanding of technical concepts; * Good character, values honesty and trust;

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How much do support services jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Support Services, and why are they important?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by Support Services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

More about Support Services jobs
What cities are hiring for Support Services jobs? Cities with the most Support Services job openings:
What are the most commonly searched types of Support Services jobs? The most popular types of Support Services jobs are:
What states have the most Support Services jobs? States with the most job openings for Support Services jobs include:
Support Services jobs near you
Infographic showing various Support Services job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Support Services Coordinator

Support Services Coordinator

Damar Services, Inc.

Indianapolis, IN • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Damar Services rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Employees at Damar aren't just part of a workforce - they're part of a mission-driven team making a real difference in people's lives.
Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years!
Ready to make a real difference?
Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.
Here are just a few of the benefits you'll enjoy at Damar:
  • Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
  • Comprehensive training in verbal intervention and physical management techniques
  • Medical, Dental, and Vision Insurance options
  • Up to $3,000 per year in Tuition Assistance
  • Save for your retirement with our 401(k) Plan Participation
  • Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
  • Short-Term and Long-Term Disability Insurance options
  • Paid Holidays to spend time with loved ones
  • Paid Time Off (PTO) for rest and renewal

Remarkable ways you will be making a difference:
  • Assisting families with selecting an independent contractor to provide services as defined by the NOA
  • Monitoring independent contractor hours to ensure service match the family's needs and do not exceed the NOA
  • Reviewing contractor invoices and processing for payment
  • Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines
  • Ensuring ISP/BSPs of assigned clients are implemented
  • Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies
  • Monitoring client's finances and ensuring expenses are paid in a timely manner, if required
  • Conducting bi-weekly assessments to ensure client and family satisfaction
  • Auditing client files on a monthly basis or more frequently as needed
  • Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed
  • Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques

What you need to be considered:
  • Meet one of the following:
    • High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
    • Associate's degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
    • Bachelor's degree (preferred)
  • Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
  • Valid Indiana driver's license and driving record that meets eligibility requirements of Damar's insurance carrier (for all positions requiring driving)
  • Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
  • Successfully complete a pre-employment physical
  • Favorably meet and maintain Damar's background screening

Essential Job Functions:
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
#DSCommunity #DSLeadership

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