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Support Services Jobs in Texas (NOW HIRING)

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents--we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ...

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents--we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ...

Support Services Tech

Glen Rose, TX · On-site

$32K - $40K/yr

Support Services Tech Summary/Purpose of Position: The purposes of this position of "Support Services Tech" is to include, but not be limited to: the upkeep and improvement of landscape, assist when ...

New

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

Support Services Representative

Frisco, TX · On-site

$15.50 - $20.50/hr

Job Summary Responsible for providing clerical support services in addition to providing medical records, EOB's, UB92's and itemized statements to external and internal entities. Essential Duties and ...

They are seeking an OSD Support Services professional responsible for creating enterprise level Operating System Deployment Task Sequences and providing senior level technical support for ...

Support Services Crewman II

Webster, TX · On-site

$20.12 - $24.51/hr

The City of Webster's Public Works Department seeks a reliable team player for the position of Support Services Crewman II. The purpose of this position is to preserve City Rights-of-Way to include ...

Support Services Crewman II

Webster, TX · On-site

$20.11 - $24.50/hr

The City of Webster's Public Works Department seeks a reliable team player for the position of Support Services Crewman II . The purpose of this position is to preserve City Rights-of-Way to include ...

Prior support services experience preferred, but not required. * Perks: Willing to train! * Fixed Pay Rate: $16.00 per hour. If serving others is in your blood and you thrive on helping people heal ...

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Support Services information

See Texas salary details

$10

$17

$24

How much do support services jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for support services in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.
What are the most commonly searched types of Support Services jobs in Texas? The most popular types of Support Services jobs in Texas are:
What cities in Texas are hiring for Support Services jobs? Cities in Texas with the most Support Services job openings:
Infographic showing various Support Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

$75K - $113K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


Job description

Job Title: OSD Support Services
Clearance Required: Secret
Work Location: Onsite, San Antonio, TX

Key Responsibilities: 

  • Create custom enterprise level Operating System Deployment (OSD) Task Sequences utilizing Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML for captured images.
  • Assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise.
  • Provide a report on results. Provide enterprise administrators with current drivers for assigned hardware within the OSD process for both on-premise and MED365 Cloud environments. Ensure appropriate drivers are used for assigned hardware.
  • Add, distribute, and install images.
  • Provide senior level technical support for troubleshooting of OSD related issues for both on-premise and MED365 Cloud environments.
  • Send notification to customers and groups prior to and after implemented requests or modifications.
  • Manage and operate the on-premise ITC environment, ensuring system performance and availability requirements are met.
  • Develop ITC processes for establishing testing environments.
  • Ensure changes are not implemented in ITC environments without appropriate approvals and documentation.
  • Resolve ITC incidents and problems.
  • All other duties as assigned.

Required Qualifications: 

Education: 

  •  BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution

Experience/Skills: 

  • 3+ years of relevant experience
  • Active Secret (or above) Clearance

Certification(s): 

  • CompTIA Security+ or similar (Cloud+ or GICSP or SSCP or GSEC)
  •  Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate

Salary and Benefit Information: 

The likely salary range for this position is $75,000 - $113,785. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. 

 

Application Deadline: July 30, 2026 

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few: 

  • PTO including paid parental, military, and bereavement leave 
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year) 
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan) 
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums 
  • 401 (k) plan with a match that is 100% vested after you complete two years of service 
  • FSA/DFSA/HSA flexible benefit plans 
  • Annual Tuition & Professional Development Reimbursement benefit 

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. 

Our Company: 

Alpha Omega is an award-winning solutions provider dedicated to delivering mission-enabling technology and strategic solutions for our customers. Since our founding in 2016, we have grown to over 700 employees nationwide consisting of former operators, technologists, and strategists who bring decades of government and industry experience. They are united by one purpose: ensuring our nation’s continued global leadership. 

We have a unified operating model providing technical capabilities and solutions for customers across two main business units: 

  • National Security– supporting agencies such as the Department of Homeland Security (DHS), Navy, Air Force, Army, and the Department of State (DOS). 
  • National Resilience – supporting agencies such as Federal Deposit Insurance Corporation (FDIC), Treasury, Health & Human Services (HHS), National Institutes of Health (NIH), National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA) 

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future. 

Culture and Values: 

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work. 

Alpha Omega's culture is driven by our values and mission. We invest in top talent through mentorship, growth, and meaningful work. We value individuality, reward integrity, and foster a diverse, high-performing team united by purpose-at work, in service, and in the community. 

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.