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Support Services Jobs in Texas (NOW HIRING)

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents--we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ...

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents-we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches and ...

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents-we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches and ...

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents--we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ...

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents--we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches ...

Support Services Clerk

Austin, TX · On-site

$18.25 - $22.25/hr

Job Summary The Support Services Clerk plays a key role in maintaining the day-to-day operational efficiency of the firm. This position supports attorneys and staff by handling mail distribution ...

Support Services Tech

Glen Rose, TX · On-site

$32K - $40K/yr

Support Services Tech Summary/Purpose of Position: The purposes of this position of "Support Services Tech" is to include, but not be limited to: the upkeep and improvement of landscape, assist when ...

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Support Services information

See Texas salary details

$10

$17

$24

How much do support services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the most commonly searched types of Support Services jobs in Texas?

The most popular types of Support Services jobs in Texas are:

What cities in Texas are hiring for Support Services jobs?

Cities in Texas with the most Support Services job openings:

Infographic showing various Support Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Support Services Specialist

US Department of Commerce

Dallas, TX • On-site

$89K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


U.S. Department Of Commerce rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

127th of 857 rated public administrative organizations


Job description

This position is located in the U.S. Patent and Trademark Office (USPTO), Office of the Chief Administrative Officer (OCAO), Office of Administrative Services (OAS). The OCAO provides leadership, policies, programs, services and systems necessary to meet the administrative support needs of the USPTO workforce. The OAS is responsible for administering a broad range of administrative and USPTO employee support services.Qualifications:You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Support Services Administration Series 0342.
Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-11 in the Federal service: For this position, the next lower grade level is a GS- 11.
Specialized experience for this position includes:
  • Experience planning and coordinating regional meetings, conferences and facility support activities.
  • Experience performing agency security and safety management functions such as issuing and activating PIV cards, providing input in the development of Occupant Emergency Plans and conducting safety inspections.
  • Experience coordinating an asset management program to include inventory, tracking and disposal of government-owned property.
  • Experience making recommendations and developing process improvement and automation tool.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:Education may not be substituted for specialized experience at this grade level.Employment Type: OTHER

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