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Support Services Jobs in Michigan (NOW HIRING)

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary Duties & Responsibilities: * Sort and load carts for shelving; shelve and shift materials in the public ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVERPart-Time|Non-ExemptReports to: Support Services Supervisor Primary Duties & Responsibilities:Sort and load carts for shelving; shelve and shift materials in the public areas ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary Duties & Responsibilities: * Sort and load carts for shelving; shelve and shift materials in the public ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary Duties & Responsibilities: * Sort and load carts for shelving; shelve and shift materials in the public ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary Duties & Responsibilities: * Sort and load carts for shelving; shelve and shift materials in the public ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVERPart-Time|Non-ExemptReports to: Support Services Supervisor Primary Duties & Responsibilities:Sort and load carts for shelving; shelve and shift materials in the public areas ...

Corewell Health

Support Services Technician

Grand Rapids, MI · On-site

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Corewell Health

Support Services Technician

Zeeland, MI · On-site

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Corewell Health

Support Services Technician

Grand Rapids, MI · On-site

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Spectrum Health

Support Services Technician

Grand Rapids, MI · On-site

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Spectrum Health

Support Services Technician

Zeeland, MI · Hybrid

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Spectrum Health

Support Services Technician

Zeeland, MI · Hybrid

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Spectrum Health

Support Services Technician

Grand Rapids, MI · Hybrid

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Compass Group

UTILITY SUPPORT SERVICES

Novi, MI · On-site

$18.75/hr

* We are hiring immediately for a full time UTILITY SUPPORT SERVICES position. * Address : Henry Ford Novi - 47601 Grand River Avenue, Novi, MI 48374. Note: online applications accepted only.

Compass Group

UTILITY SUPPORT SERVICES

Southfield, MI · On-site

$15.50/hr

* We are hiring immediately for part time UTILITY SUPPORT SERVICES positions. * Address : Henry Ford Providence Southfield - 16001 West 9 Mile Road, Southfield, MI 48075. Note: online applications ...

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Support Services information

See Michigan salary details

$10

$16

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How much do support services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the most commonly searched types of Support Services jobs in Michigan?

The most popular types of Support Services jobs in Michigan are:

Support Services jobs near you
Infographic showing various Support Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.

Support Services Shelver

Novi, MI • On-site

Novi Public Library
Libraries and Archives • 51 - 200 employees
Learn more about Novi Public Libraryexternal

$13.73/hr

Part-time

Posted 9 days ago

Job description

SUPPORT SERVICES SHELVER
Part-Time|Non-Exempt
Reports to: Support Services Supervisor
Primary Duties & Responsibilities:
  1. Sort and load carts for shelving; shelve and shift materials in the public areas; shelf read; report problems with shelf organization to the Support Services Supervisor.
  2. Assist with opening and closing procedures for the Support Services Department.
  3. Assist with the overall maintenance and orderliness of the Library's collections, display areas, and department areas.
  4. Assist other Support Services staff with operations of the ILS Module and the AST System.
  5. Direct patrons to reference staff for assistance.

Other Duties & Responsibilities:
  1. Assist Librarians with special projects with the approval of the Support Services Supervisor.
  2. Retain knowledge and stay up-to-date on current Library policies and procedures.
  3. Enforce Library policies relevant to public use; respond to emergencies and provide support, as needed; act quickly, exercising good judgment.
  4. Maintain flexibility in work schedule to accommodate changing department staffing coverage requirements and make up of hours due to Library closures.
  5. Communicate effectively with patrons, co-workers and professional colleagues.
  6. Work positively and collaboratively across departments to accomplish departmental and Library goals.
  7. Foster and promote diversity, equity and inclusion in the workplace and the community.
  8. Adapt and respond to multiple priorities, interruptions and demands; resolve problems in a positive manner.
  9. Perform other duties as assigned.

Job Qualifications & Skills:
  1. Must be 16 years of age or older. Applicants 16-17 years of age must have an eligible work permit on file before employment can start.
  2. Knowledge of alphabetical, numerical and decimal systems of arrangement.
  3. Proficient in MS Office, Google Workspace, internet browsers and other computer related technologies.
  4. Excellent verbal, written and interpersonal communication skills.
  5. Dedication to public service and providing excellent customer service.
  6. Strong organizational skills and attention to detail; ability to organize work, set priorities and manage projects to completion.
  7. Enthusiastic, positive, friendly, self-motivated, creative and approachable.
  8. Strong obligation to confidentiality.
  9. Ability to speak multiple languages helpful.
  10. May require a valid Michigan driver's license based on assignment.

Working Environment:
  1. May be required to: sit, stand, bend, stoop, crouch, reach, kneel and/or walk for extended periods of time; carry books, boxes of books or objects weighing up to 50 pounds; push or pull wheeled carts with a total weight of up to 500 pounds; operate assigned equipment; pick up litter; spread ice melt; use the telephone, keyboard, computer mouse.
  2. Evening, weekend and some holiday hours are required.
  3. This position requires the employee to be on site at the Library and does not offer any remote work opportunities.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. This is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. The employee must be able to perform the essential functions of the job satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent due hardship.
Hours: This is a year-round, part time position with permanent shifts on the following days at these set times. Candidates must be available to work the shifts as posted.
16 hours per week, scheduled as:
  • Sundays 12pm - 4pm
  • Mondays 5pm - 9pm
  • Tuesdays 5pm - 9pm
  • Wednesdays 5pm - 9pm

Hourly Rate: $13.73
Benefits: This position offers sick time at the rate of 1 hour for every 30 hours worked.
Application Deadline: Tuesday, September 15, 2026 at 5pm
Application Details:
  • Only complete application packets (including a cover letter, resume and Novi Public Library application) will be considered. Incomplete application packets will not be reviewed.
  • NPL applications available at
  • Employment offer dependent on results of a physical/drug screen and a background check
  • Submit online or send to:

Kristen Sullivan, HR Specialist, Novi Public Library
45255 W. Ten Mile Rd.
Novi, MI 48375

Apply