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Support Services Jobs in Michigan (NOW HIRING)

Support Services Technician

Zeeland, MI · On-site

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Support Services Technician

Grand Rapids, MI · On-site

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Support Services Technician

Grand Rapids, MI · Hybrid

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Support Services Technician

Zeeland, MI · Hybrid

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Support Services Technician

Grand Rapids, MI · Hybrid

$16.75 - $23/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Position Summary The Customer Service Representative supports the Kitchen & Bath and Hearth divisions by providing exceptional customer service, processing customer orders, coordinating with internal ...

Prior support services and utility experience preferred. * Pay Range: $15.00 per hour to $15.50 per hour. If serving others is in your blood and you thrive on helping people heal, TouchPoint is the ...

Position Summary The Customer Service Representative supports the Kitchen & Bath and Hearth divisions by providing exceptional customer service, processing customer orders, coordinating with internal ...

Hearth Support Services Scheduler

Grand Rapids, MI · On-site

$16.25 - $21/hr

Position Summary The Customer Service Representative supports the Kitchen & Bath and Hearth divisions by providing exceptional customer service, processing customer orders, coordinating with internal ...

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Support Services information

See Michigan salary details

$10

$16

$22

How much do support services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for support services in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What are the most commonly searched types of Support Services jobs in Michigan?

The most popular types of Support Services jobs in Michigan are:

Infographic showing various Support Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.

Support Services Technician

Corewell Health

Zeeland, MI • On-site

$16 - $22/hr

Part-time

Medical, Vision, Retirement

Re-posted 19 days ago


Corewell Health rating

7.0

Company rating: 7.0 out of 10

Based on 775 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers


Job description

Job Summary
You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.
Essential Functions
  • Refer to the job description of the role being performed, including using the associated technology.
  • Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
  • Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.
  • Completes special projects as assigned, with specific direction.

Qualifications
Required
  • High School Diploma or Equivalent
  • 1 year of relevant experience Customer service and/or other related experience.

Preferred
  • CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days preferred Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days preferred
  • CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And
  • CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And
  • CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred Or

About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Zeeland Hospital - 8333 Felch - Zeeland
Department Name
Hospitality Svcs - Zeeland Hosp
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
20
Hours of Work
6:00 a.m. - 2:30 p.m.
Days Worked
Variable
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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