ZipRecruiter

Log In

1

Support Services Jobs in Michigan (NOW HIRING)

previous page

Showing results 41-60

All JobsSupport Services JobsSupport Services Jobs in Michigan

Support Services information

See Michigan salary details

$10

$16

$22

How much do support services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the most commonly searched types of Support Services jobs in Michigan?

The most popular types of Support Services jobs in Michigan are:

Support Services jobs near you
Infographic showing various Support Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.

Family Services Support Coordinator

Ann Arbor, MI • On-site

Avalon Housing
Non-Profits • 11 - 50 employees
Learn more about Avalon Housingexternal

$47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Provide ongoing outreach and engagement to tenants.

  • Conduct assessments and help tenants develop action plans to achieve their goals.

  • Coordinate with tenants and property management to prevent evictions and develop housing permanency plans.

Job description

Job Description: Family Services Support Coordinator (Case Manager)
At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.
Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.
If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.
Using a Housing First approach, Avalon's Family Services Support Coordinators provide outreach, case management and housing support services to Avalon tenants in households with minor children. The individuals we serve face many challenges, including mental illness, substance use disorders, and/or chronic medical conditions in addition to chronic homelessness. Our clients live in Avalon Housing units, with private landlords or in public housing located within Washtenaw County.
Support Coordinators collaborate with community partners to coordinate delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of our clients, either through direct service or connections to appropriate resources.
In addition to a competitive salary, here are some of the key benefits that Avalon staff receive:
Paid Time Off
Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!
Medical Benefits:
Full-time employees can select from three comprehensive medical insurance plans, including coverage options for your family. Plus, Avalon covers dental and vision insurance - with no per-payroll premium contribution!!
Life and Disability Plans:
Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums.
403(b) Retirement Plan:
Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.
Core Responsibilities Include:
  • Provide ongoing, active outreach and creative engagement to tenants
  • Conduct comprehensive assessments and help tenants develop action plans to achieve goals
  • Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans.
  • Negotiate and advocate with external community resources providing medical, mental health, substance use, and other supports
  • Assist tenants with conflict resolution among tenants and neighbors
  • Work to build community and peer support among tenants, including organizing community events and activities
  • Meet documentation requirements as dictated by program need
  • Work with clients in their homes, in community centers, and in the larger community
  • Participate in on-call rotation and occasional evening and weekend work as necessary
  • Assist tenants as needed with activities of daily living such as transportation, housekeeping, meal preparation, medication, shopping, laundry, or other hands-on assistance

Desired Qualifications & Experience
  • Bachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experience
  • Experience working with people who are homeless, people with mental illness, chronic health issues, and/or addiction disorders, or similar populations
  • Skilled in crisis response situations
  • Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need
  • Proven ability to manage partnerships with a high degree of skill while upholding Avalon's mission and values, particularly when working with stakeholders who may have differing perspectives or priorities
  • Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; experience with harm reduction and trauma-informed care
  • Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with diverse populations in a non-judgmental way.

Job Title: Family Services Support Coordinator
Reports to: Family and Community Services Team Lead
Location: This position is based in Ann Arbor, MI.
Status: Full time position, salaried, exempt
Starting Wage: $47,590
Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short and long-term disability plans, Employee Assistance & Wellness programs
Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.

Apply