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Support Services Jobs in Minnesota (NOW HIRING)

Support Services Supervisor

Willmar, MN · On-site

$81K - $114K/yr

The Support Services Supervisor provides supervisory and administrative leadership over the Child Support Unit, the department's office support team, and general HHS support services. This position ...

Associate I, Client Support Services The Associate I, Client Support Services position provides field and client facing customer service and support through innovative solutions. This role will ...

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Support Services information

See Minnesota salary details

$11

$18

$25

How much do support services jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support services in Minnesota is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the most commonly searched types of Support Services jobs in Minnesota?

The most popular types of Support Services jobs in Minnesota are:

What cities in Minnesota are hiring for Support Services jobs?

Cities in Minnesota with the most Support Services job openings:

Infographic showing various Support Services job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,875 per year, or $18.2 per hour.

Support Services Specialist

Deer River, MN • On-site

$45K/yr

Full-time

Posted 6 days ago


Job description

Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer.
This position is responsible for accomplishing a variety of support services.
For additional questions about the duties of these positions, refer to the Additional Information Section for names and email addresses for points of contact by Region.
Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
Specialized Experience Requirement:
For the GS-06 Level:
Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level. Specialized experience is defined as meeting one or more of the following: Compiling and organizing monthly expenditure information for routine budget reporting; reviewing correspondence or documents for grammatical accuracy, correct formatting, and adherence to established guidelines; purchasing routine supplies or special-order items, including reconciling purchases in an electronic database; monitoring inventory levels and determining when supplies need replenishment.
OR
One full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration, or other administrative or management fields related to the position being filled).
OR
A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.
For the GS-07 Level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level. Specialized experience is defined as meeting one or more of the following: Collecting and analyzing budgetary information and statistical data for use in the formulation and execution of budget requests, collection of monies, and/or preparation of administrative or financial reports; purchasing supplies, equipment, and services, and reconciling purchases in an electronic database; composing, typing, and proofreading correspondence and narrative or tabular material (such as spreadsheets, databases, or reports) for accuracy, completeness, and compliance with established guidelines.
OR
one full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example; Business or Public Administration, or other administrative or management fields related to the position being filled).
OR
A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. Experience must have demonstrated knowledge of methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in written and oral communications.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:See above for education that may be qualifying for the specific grade level.Employment Type: OTHER