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Support Services Jobs (NOW HIRING)

Responsible for maintaining all traffic and support equipment. Assists all departmental divisions as needed. Reports to the Commander/Corrections Division. Essential Functions * Directs traffic at ...

SUPPORT SERVICES COORDINATOR (FULL TIME)

Exton, PA ยท On-site

$20.25 - $26.25/hr

* We are hiring immediately for a full time SUPPORT SERVICES COORDINATOR position. * Location : Canteen - 150 Gordon Drive, Exton, PA 19341. Note: online applications accepted only. * Schedule ...

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as ...

Hearth Support Services Scheduler

Grand Rapids, MI ยท On-site

$16.25 - $21/hr

Position Summary The Customer Service Representative supports the Kitchen & Bath and Hearth divisions by providing exceptional customer service, processing customer orders, coordinating with internal ...

Manager of Support Services

Florida, NY ยท On-site

$65K - $75K/yr

... support team; * Excellent and mature customer service and interpersonal skills; * Basic technical knowledge and understanding of technical concepts; * Good character, values honesty and trust;

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Support Services information

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$11

$18

$26

How much do support services jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in Support Services, and why are they important?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are examples of support services?

Support services in a support services role include assisting customers with technical issues, providing product or service information, troubleshooting problems, and offering guidance to ensure customer satisfaction. These services often involve communication skills, familiarity with support tools, and problem-solving abilities.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk support, technical support, customer service, or administrative support. These roles often require strong communication skills, problem-solving abilities, and familiarity with relevant tools or software. Support service professionals typically work in office or call center environments and may need certifications depending on the industry.

What does a support service worker do?

A support service worker provides assistance to clients or customers by addressing their needs, resolving issues, and offering information about products or services. They often work in environments such as call centers, healthcare, or social services, using communication skills and sometimes specialized tools or software to perform their duties.

What are some typical challenges faced by Support Services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What jobs pay 4000 a week without a degree?

Support services roles such as technical support managers, sales managers, or specialized customer service supervisors can pay around $4,000 weekly, especially with experience and leadership skills. These positions often require strong communication, problem-solving abilities, and industry knowledge but may not require a college degree. High-paying roles in sales, IT support, or management can also reach this level with relevant skills and certifications.
More about Support Services jobs
What cities are hiring for Support Services jobs? Cities with the most Support Services job openings:
What are the most commonly searched types of Support Services jobs? The most popular types of Support Services jobs are:
What states have the most Support Services jobs? States with the most job openings for Support Services jobs include:
Infographic showing various Support Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Manager, People - Support Services

Manager, People - Support Services

Pursuit Collection

Denver, CO โ€ข On-site

$90K - $115K/yr

Full-time

Re-posted 27 days ago


Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
The Manager, People - Support Services serves as the primary People Business Partner for Pursuit's Support Services functions (e.g., IT, Finance, Revenue, Development) at the Director level and below. This role balances strategic partnership with hands-on execution, owning performance cycles, workforce planning, and recruiting support for roles in Support Services.
Reporting to the Senior Director, People and Talent, this leader translates enterprise People strategies into practical solutions for Support Services teams, ensuring a consistent, inclusive, and engaging employee experience.
This is a regular full-time, salaried role with a base salary range of $90,000-$115,000/year and eligibility for a short-term incentive target of 10% of base salary, plus flex time off within established guidelines and a comprehensive benefits package
Key Responsibilities
People Business Partner to Support Services
  • Serve as the primary People partner for Support Services leaders at the Director level and below.
  • Provide day-to-day support and coaching on employee relations, team dynamics, and manager effectiveness.
  • Partner with leaders to design and implement organization changes, role clarity, and team structures that support growth and performance.
  • Ensure consistent application of People policies and practices across Support Services teams.

Performance & Talent Management
  • Own the performance management cycle for Support Services Director-and-below, ensuring consistency, quality, and timely completion.
  • Partner with the Senior Director, SVP People, and Organizational Development Team on talent reviews, succession planning, and calibration for Support Services.
  • Coach leaders on setting clear expectations, providing feedback, and addressing performance issues proactively.
  • Analyze trends in performance, turnover, and engagement to identify risks and opportunities.

Workforce Planning & Recruiting Support
  • Lead workforce planning for Support Services Director-and-below roles, in alignment with functional leaders and business priorities.
  • Translate workforce plans into clear hiring needs and timelines, partnering with TA to execute.
  • Own recruitment for Director-level and below Support Services roles, including intake, posting, screening, and selection support, in close partnership with the TA team.
  • Provide hiring managers with coaching on selection, interview practices, and offer decisions.

Change Leadership & Manager Capability
  • Act as the front-line change leader for People programs within Support Services, helping leaders understand, adopt, and sustain new processes and tools.
  • Coach Support Services leaders on change management, communication, and team engagement through periods of transition.
  • Support implementation of M&A people integration plans at the manager and team level, following the strategy and playbook defined by the Senior Director.

Program & Policy Execution
  • Execute enterprise People programs and initiatives (e.g., performance, engagement, culture, policy rollouts) within Support Services.
  • Gather feedback from leaders and team members to inform continuous improvement of People programs and policies.
  • Partner with People COEs (Comp & Benefits, Talent, Learning, HRIS) to ensure Support Services teams are well supported and represented.
  • Champion Pursuit's values and contribute to a positive, inclusive, and high-performing workplace culture.

Qualifications
Education & Experience
  • Bachelor's degree; advanced degree or HR certification is an asset.
  • 7+ years of progressive HR experience, including at least 3 years in a People Business Partner or similar role supporting corporate or support functions.
  • Demonstrated experience managing performance cycles, employee relations, and organizational change.
  • Experience partnering with or supporting recruitment efforts for professional and leadership roles.
  • Experience with an HRIS system required.
  • Workday, Paradox or similar HRIS preferred.
  • Experience supporting both the US and Canada preferred.

Skills & Competencies
  • Strong business acumen with the ability to understand Support Services functions and their impact on the enterprise.
  • Demonstrated success in balancing strategic partnership with hands-on execution.
  • Excellent interpersonal, communication, and consultative skills, with the ability to influence across levels and functions.
  • Highly organized, self-directed, and comfortable operating in a fast-paced, evolving environment.
  • Strong knowledge of HR best practices, employment law (US and/or Canada), and policy application.
  • Competencies: Client Focus, Strategic & Practical, Influence Without Authority, Problem Solving, Collaboration, Managing Ambiguity.

#LI-KO1
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavรญk and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
  • Join an inclusive, global team and make life-long connections
  • Enjoy free access to Pursuit attractions and 50% off for friends
  • Get discounts on hotel stays, dining, and retail
  • Access subsidized mental health and wellness resources

Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.