1

Support Services Jobs (NOW HIRING)

Support Services Tech

Glen Rose, TX ยท On-site

$32K - $40K/yr

Support Services Tech Summary/Purpose of Position: The purposes of this position of "Support Services Tech" is to include, but not be limited to: the upkeep and improvement of landscape, assist when ...

To support this mission we are seeking a Support Services Analyst who will be responsible for supporting the day-to-day operation of computer systems by installing, configuring, maintaining, and ...

ENTERTAINMENT SUPPORT SERVICES

Las Vegas, NV ยท On-site

$15 - $20/hr

General Summary of Job Duties The Entertainment - Support Services position provides hands-on operational and logistical support for entertainment, special events, and marketing activities. This role ...

Support Services Associate

Jamesville, NY ยท On-site

$18.56 - $18.90/hr

Follows instructions and works as part of a team to support the daily operations of a Loretto site. Duties may include either housekeeping and/or dining services tasks. Provides the highest degree of ...

Support Services Technicians play an important role in maintaining the readiness of our ambulances, equipment, supplies, and deployment locations. The Support Services Technician is responsible for ...

Support Services Technician The Support Services Technician plays a key role in an environmental testing laboratory that analyzes air, water, soil, sediment, tissue, and waste samples to help keep ...

$14.89 - $18.52/hr

An entry-level position under limited supervision provides support to one or more programs, such as ... Services Reporting and Billing Procedures (PSRS). POST EMPLOYMENT REQUIREMENTS: EMPLOYEES IN THIS ...

Showing results 21-40

Support Services information

See salary details

$11

$18

$26

How much do support services jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.
More about Support Services jobs

What cities are hiring for Support Services jobs?

Cities with the most Support Services job openings:

What are the most commonly searched types of Support Services jobs?

The most popular types of Support Services jobs are:

What states have the most Support Services jobs?

States with the most job openings for Support Services jobs include:

Infographic showing various Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

$106K/yr

Full-time

Posted 7 days ago


Job description

WHAT IS FACILITIES MANAGEMENT AND SECURITY SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • FMSS
  • This job (or announcement) is open to current permanent IRS competitive service employees in Facilities Management and Security Services business units.

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualified for this position your experience must include:
Demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.
Examples of qualifying specialized experience include:

  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.
AND
  • Experience planning and coordinating facilities management programs supporting multiple geographically dispersed facilities, including building operations, maintenance activities, and facility services.
  • Experience applying General Services Administration (GSA) building management regulations, policies, and operational requirements to facilities projects, building operations, and occupancy activities.
  • Experience managing facilities-related projects involving renovations, repairs, workspace modifications, or infrastructure improvements from planning through implementation.
  • Experience administering contract-supported facilities services by reviewing contractor deliverables, monitoring contract performance, resolving technical issues, and ensuring compliance with contract requirements.
  • Experience evaluating facility conditions, operational requirements, and customer needs to develop recommendations supporting maintenance, renovation, and long-range facilities improvements.
  • Experience directing organizational space planning activities by evaluating workspace requirements, developing space utilization recommendations, and supporting facility reconfiguration projects.


AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".


For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER