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Support Services Jobs (NOW HIRING)

Montefiore Nyack

Director Support Services

Nyack, NY · On-site

$135K - $150K/yr

... of support services. Maintaining the hospital environment in a clean, sanitary, and orderly condition for patients, visitors and employees. The Director is responsible for all aspects of Human ...

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How much do support services jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Support Services, and why are they important?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by Support Services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

More about Support Services jobs
What cities are hiring for Support Services jobs? Cities with the most Support Services job openings:
What are the most commonly searched types of Support Services jobs? The most popular types of Support Services jobs are:
What states have the most Support Services jobs? States with the most job openings for Support Services jobs include:
Support Services jobs near you
Infographic showing various Support Services job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Support Services Associate

Support Services Associate

Cooper University Hospital

Camden, NJ • On-site

$25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

220th of 865 rated healthcare providers

Job description

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description
  • Receives in-service and performs proper cleaning and care of all equipment.
  • Attends and follows all in-services provided annually, monthly, weekly and as arises.
  • Follows all hospital and departmental policies consistently.
  • Performs assigned duties to the designated standard at all times.
  • Individuals must have a willingness to perform routine, repetitive tasks on a continual basis, accept supervision from a number of people, and perform tasks despite frequent interruptions. 
  • The ability to perform tasks with due consideration for patients, staff, and visitors in the vicinity. 
  • Physical requirements are noted in the ADA compliance reports.
Education Requirements

High School Diploma or Equivalent preferred.

Salary Min ($)USD $16.50Salary Max ($)USD $25.00Employment Type: OTHER

What Cooper University Health Care employees say

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