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Support Services Jobs in Washington, DC (NOW HIRING)

InstantServe LLC

Support Services Assistant

Washington, DC · On-site

$18 - $24/hr

Support Services Assistant Location: Washington, DC (On-site - 3 days/week) Position Overview:- We are seeking a Support Services Assistant to provide a wide range of operational and administrative ...

MedStar Health

Support Services Spec

Washington, DC · On-site

$19.94 - $29.63/hr

The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and ...

FEMA

Support Services Supervisor

Washington, DC

JobSummary In this position you will work with Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division, Mail, Printing, & Graphics Branch. The ideal candidate ...

The Midtown Group

Support Services Assistant

Washington, DC · On-site

$18 - $24/hr

Our local government client is hiring a Support Services Assistant to support their team in Washington, DC!! Responsibilities: - Arranges for and provides transportation services to designated staff ...

VHC Health

Support Services Dispatcher

Arlington, VA · On-site

$19.17 - $29.90/hr

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as ...

VHC Health

Support Services Dispatcher

Arlington, VA

$19.17 - $29.90/hr

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as ...

VHC Health

Support Services Dispatcher

Arlington, VA · On-site

$19.17 - $29.90/hr

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as ...

VHC Health

Support Services Dispatcher

Arlington, VA · On-site

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as ...

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Support Services information

See Washington, DC salary details

$13

$21

$29

How much do support services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services in Washington, DC is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.
Support Services jobs near you
Infographic showing various Support Services job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.

Support Services Specialist

AHU Technologies, Inc.

Washington, DC • On-site

$18/hr

Full-time

Re-posted 26 days ago

Job description

Job Description:
Short Description:
Support Services Specialist
Complete Description:
• The position is located in the Support Services Group within the Clients Office and is under the supervision of the Chief, Support Services.
• Provides services for special events, e.g., set-up of facilities, furniture and equipment, ensuring that equipment, materials and timing needs of the event sponsors and other customers are met.
• Participates in the movement/arrangement of furniture and equipment. Coordinate with appropriate staff to facilitate moves, e.g., arrange appointments, plans for materials needed to perform job, review plans and requirements prior to carrying out assignments.
• Arranges for and participates in relocation of staff and equipment as well as construction/renovation of workspaces. Monitors tasks performed by contractors based on specifications from manager. Assures that the manager is kept apprised of the status of the project. Such matters could include painting, installing, repairing, carpeting and arranging furniture and accessories.
• Works with Support Services Chief to affect the timely disposition or archival of aged records of various media.
• Processes agency mail and special packages, including receipt, routing, metering/postage, dispatch and control of packages, mail and all other forms of written or printed communications. Provides reports periodically or as requested.
• Arranges for such services as printing, publication, procurement, in-house reproduction services, distribution and maintenance of stock levels. Periodically reviews stock, purges and disposes of items no longer in use, e.g., organizational forms, periodicals and publications.
• Stays abreast of state-of-the-art developments, trends and outlooks in the field.
• Performs other related duties as assigned.
Other Significant facts:
• Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.
• Ability to lift at least 50 pounds.
Work experience:
• Minimum of 1-year experience working in logistics, mail handling and/or event planning.
Skills:
• High school diploma or GED. Required
• Experience working in logistics, mail handling and/or event planning. Required 1 Year
• Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.
Required
• Ability to lift at least 50 pounds. Required
Compensation: $18.00 - $190.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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