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Support Services Jobs (NOW HIRING)

Spectrum Health

Support Services Technician

Zeeland, MI · Hybrid

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

GovernmentJobs.com

UCBDD Support Services 1

Marysville, OH · On-site

$55K - $74K/yr

Support Services Opening Date: 08/31/2026 Closing Date: 9/30/2026 at 11:59 PM Eastern Time (US & Canada) Work Schedule Hours: 8:00 a.m. and 4:00 p.m. 260 days worked per year. 180 day probationary ...

Goldbelt, Inc.

SharePoint Support Services

Atlanta, GA · On-site

$80 - $100/hr

Summary We seek an individual to provide SharePoint Support Services to work with the Centers for Disease Control and Prevention (CDC) in Atlanta, GA. The successful candidate will be placed as a ...

Compass Group

UTILITY SUPPORT SERVICES

Southaven, MS · On-site

$16/hr

* We are hiring immediately for full time UTILITY SUPPORT SERVICES positions. * Location : Baptist Desoto - 7601 Southcrest Parkway, Southaven, MS 38671. Note: online applications accepted only.

ultimus

Account Support Services II

Columbus, OH · On-site

SUMMARY The Account Support Services II plays a pivotal role in executing a range of transfer agency duties, such as communication with external firms via email, reoccurring reconciliation processes ...

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Support Services information

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How much do support services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.
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Support Services jobs near you
Infographic showing various Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Support Services Technician

Taconic Biosciences, Inc.

Germantown, NY • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Are you someone who thrives in a hands-on role, unafraid to get your hands dirty and tackle challenges head-on? Do you enjoy working in a team environment where every member plays a crucial role? If so, we have an exciting opportunity for you at Taconic Biosciences!
Location: Taconic Biosciences is seeking a full-time Support Services Technician to join our dedicated Central Processing Area team at the Germantown, NY site.
The Pay Range: $20 per hour. Exact compensation may vary based on several factors. These factors include geographic location, experience, training, education, and local market conditions and could exceed the advertised salary range, however, please note that the upper end of the range is not guaranteed to be offered.
The Schedule: Enjoy a balanced work-life schedule with a Monday to Friday shift, start as early as 5:30am.
What we offer:
  • Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!
  • 20 days paid time off plus 6 additional holidays and 1 floating holiday
  • Work life balance
  • 401(k) plan with up to 4% employer match
  • Tuition reimbursement
  • Career advancement opportunities
  • Commitment to training and providing you with the skills you need for success
  • All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance
If you are looking for a rewarding career and the opportunity to grow, apply today!
The Role:
As a Support Services Technician in our Central Processing Area (CPA), you will play a vital role in supporting our animal production needs through a variety of cleaning, sterilizing, transporting, and processing procedures. You will work closely with the team to ensure all tasks are completed efficiently and accurately, with opportunities to cross-train in different areas for a well-rounded experience.
Core Responsibilities:
  • Operating autoclaves to sterilize assorted barrier supplies.
  • Operating forklift to move products and equipment to and from various locations.
  • Strategically process loads per delivery schedule to meet deadlines.
  • Load and unload autoclaves using pallet jack.
  • Move containers using pallet jack or forklift.
  • Assist in barrier start up.
  • Process assorted barrier laundry.
  • Load assorted barrier supplies into autoclavable containers.
  • Load feed containers.
Education and Experience:
  • High school diploma or equivalent (GED) required.
  • Minimum of 6 months of relevant work experience or equivalent training.
  • Forklift and electric pallet jack experience a plus, but we will certify you!
  • Effective communication skills and a willingness to learn.
  • Basic computer proficiency for documentation purposes (training provided).
  • Strong problem-solving abilities to tackle challenges as they arise.
Physical Requirements & Work Environment:
This role requires considerable physical exertion, including frequent climbing, crouching, crawling, and lifting items up to 75 pounds. The work environment involves regular use of chemicals, protective equipment, and heavy machinery, with exposure to occupational hazards that require special precautions and occasional situations with the potential for serious injury. Regular exposure to extreme temperatures, outdoor weather conditions, strong odors, and elevated noise levels is also expected, and access to certain work areas may be restricted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Allergen Disclosure:
Due to the nature of the work performed at Taconic, employees may be exposed to allergens in the workplace, even if their positions do not involve the direct handling of animals or animal bedding. While individuals with preexisting allergies and/or asthma may be particularly sensitive to these exposures, anyone can experience a reaction.
About Us:
With a history of over 65 years of excellence, Taconic Biosciences is a global team of the best problem solvers in the industry. We partner with our clients to develop winning research strategies that accelerate the discoveries for prevention and treatment of disease.
Taconic employees all over the world show up every day to deliver the best solutions for our clients while caring for ourselves, each other, and especially our animals. If you are a respectful, compassionate individual with a can-do attitude and a desire to do the right thing, we want you to join us!
Better Together at Taconic
Inclusion, Diversity, Awareness & Action. Taconic Biosciences is taking an active and intentional role in creating a company culture that encourages and appreciates the uniqueness in all people. Being you is what allows you to bring your best self to work. We are committed to ensuring that Taconic is a safe and fair workplace for everyone because it's our differences that make us stronger. We are better together.
Taconic Biosciences is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.

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