ZipRecruiter

Log In

1

Support Services Jobs (NOW HIRING)

Harris

Manager of Support Services

Carolina, RI · On-site

$65K - $75K/yr

... support team; * Excellent and mature customer service and interpersonal skills; * Basic technical knowledge and understanding of technical concepts; * Good character, values honesty and trust;

Harris

$65K - $75K/yr

... support team; * Excellent and mature customer service and interpersonal skills; * Basic technical knowledge and understanding of technical concepts; * Good character, values honesty and trust;

Daikin

Hearth Support Services Scheduler

Grand Rapids, MI · On-site

$16.25 - $21/hr

Position Summary The Customer Service Representative supports the Kitchen & Bath and Hearth divisions by providing exceptional customer service, processing customer orders, coordinating with internal ...

Compass Group

SUPPORT SERVICES-UTILITY LEAD

Dayton, OH · On-site

$20/hr

* We are hiring immediately for full time SUPPORT SERVICES-UTILITY LEAD positions. * Location : Premier Health Miami Valley Hospital- 1 Wyoming Street, Dayton, OH 45409 Note: online applications ...

Cedars Sinai

VP, Support Services

Los Angeles, CA · On-site

The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and ...

Labcorp

Lab Support Services Supervisor

Mobile, AL

Labcorp is seeking a Support Services Supervisor to join our team in Mobile, AL Work Schedule: Monday - Friday 8:00AM - 4:30PM (weekends as needed) Job Responsibilities * Supervise the day to day ...

Harris

You will oversee the people, processes, technology, and performance of the Support function, ensuring alignment with business objectives and service level expectations. Reporting directly to the VP ...

next page

Showing results 1-20

People also search for

All JobsSupport Services Jobs

Support Services information

See salary details

$11

$18

$26

How much do support services jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What are the key skills and qualifications needed to thrive in Support Services, and why are they important?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are examples of support services?

Support services in a support services role include assisting customers with technical issues, providing product or service information, troubleshooting problems, and offering guidance to ensure customer satisfaction. These services often involve communication skills, familiarity with support tools, and problem-solving abilities.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk support, technical support, customer service, or administrative support. These roles often require strong communication skills, problem-solving abilities, and familiarity with relevant tools or software. Support service professionals typically work in office or call center environments and may need certifications depending on the industry.

What does a support service worker do?

A support service worker provides assistance to clients or customers by addressing their needs, resolving issues, and offering information about products or services. They often work in environments such as call centers, healthcare, or social services, using communication skills and sometimes specialized tools or software to perform their duties.

What are some typical challenges faced by Support Services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What jobs pay 4000 a week without a degree?

Support services roles such as technical support managers, sales managers, or specialized customer service supervisors can pay around $4,000 weekly, especially with experience and leadership skills. These positions often require strong communication, problem-solving abilities, and industry knowledge but may not require a college degree. High-paying roles in sales, IT support, or management can also reach this level with relevant skills and certifications.
More about Support Services jobs
What cities are hiring for Support Services jobs? Cities with the most Support Services job openings:
What are the most commonly searched types of Support Services jobs? The most popular types of Support Services jobs are:
What states have the most Support Services jobs? States with the most job openings for Support Services jobs include:
Support Services jobs near you
Infographic showing various Support Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Configuration Support Analyst - Support Services

Configuration Support Analyst - Support Services

Oracle

Orlando, FL • On-site

$20.58 - $40.24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

43rd of 202 rated software companies

Job description

U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.
Must be based in one of the following locations:

  • Orlando, FL
  • Kansas City, MO
  • Nashville, TN

Position Summary

The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications.

Duties and Responsibilities

  • Provide Level 2 customer support for technical and functional issues via phone and electronic channels
  • Conduct scope assessment, gather requirements, and configure application solutions
  • Execute change management procedures and validate configuration accuracy through workflow testing
  • Troubleshoot software defects, for ongoing support activities post-implementation
  • Deliver consultation on best practices and configuration standards across solutions
  • Collaborate with internal stakeholders and participate in structured service delivery processes

Minimum Qualifications

  • Two to four (2-4) years of client-facing or customer support experience
  • Two (2) years supporting software applications
  • Associate's degree, bachelor's degree, or relevant technical training preferred
  • Demonstrated prioritization, analytical thinking, and complex problem-solving ability

Preferred Qualifications

  • Clinical or healthcare information technology experience, including Cerner or Oracle Health
  • Experience with CCL, SQL, or related query languages

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $20.58 to $40.24 per hour; from: $42,800 to $83,700 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1


What Oracle employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Oracle logo

About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

Social media

FacebookTwitter

View All Oracle Jobs

Apply