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Director Support Services Jobs in Rochester, NY (NOW HIRING)

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$21.19/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$21.19/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

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All JobsSupport Services JobsDirector Support Services JobsDirector Support Services Jobs in Rochester, NY

Director Support Services information

See Rochester, NY salary details

$48.3K

$93.8K

$163.3K

How much do director support services jobs pay per year?

As of Jul 26, 2026, the average yearly pay for director support services in Rochester, NY is $93,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $109,500.00 per year, depending on experience, location, and employer.

What are Director Support Services?

A Director of Support Services is a senior management professional responsible for overseeing non-clinical operational departments within an organization, such as facilities, housekeeping, food services, security, and other support functions. Their role is to ensure these services run efficiently, comply with regulations, and support the overall goals of the organization. Directors of Support Services often work in healthcare, education, or large corporate environments, ensuring that essential support operations contribute to a safe, productive, and well-maintained workplace.

What are the key skills and qualifications needed to thrive as a Director of Support Services, and why are they important?

To thrive as a Director of Support Services, you need strong leadership abilities, operational management experience, and typically a bachelor’s or master’s degree in business, healthcare administration, or a related field. Familiarity with facilities management systems, budgeting software, and compliance standards is essential. Excellent interpersonal, problem-solving, and organizational skills help in leading diverse teams and managing multiple service areas. These competencies ensure efficient operations, quality service delivery, and alignment with organizational goals.

What is the difference between Director Support Services vs Support Services Manager?

AspectDirector Support ServicesSupport Services Manager
CredentialsBachelor’s degree, often advanced degrees, relevant certificationsBachelor’s degree, relevant certifications, less emphasis on advanced degrees
Work EnvironmentStrategic planning, overseeing multiple departments, senior leadershipOperational management, team supervision, day-to-day support activities
Employer & Industry UsageHealthcare, education, corporate sectorsHealthcare, customer support centers, corporate support departments
Common Search & ComparisonHigher-level strategic roles, leadership responsibilitiesOperational roles, team management focus

The main difference between a Director Support Services and a Support Services Manager lies in their scope and responsibilities. Directors focus on strategic oversight and leadership at a higher level, while Managers handle daily operations and team supervision. Both roles require relevant credentials and experience, but the Director role typically involves broader organizational impact and strategic planning.

How does a Director of Support Services typically collaborate with other department leaders to improve operational efficiency?

A Director of Support Services frequently works cross-functionally with leaders from departments such as facilities, IT, human resources, and clinical teams to streamline processes and address service gaps. This collaboration often involves regular strategy meetings, joint project planning, and the establishment of shared performance metrics to ensure all support services align with organizational goals. By fostering open communication and leveraging the expertise of various departments, Directors can drive process improvements and enhance the overall efficiency of support operations.
What are popular job titles related to Director Support Services jobs in Rochester, NY? For Director Support Services jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Director Support Services jobs in Rochester, NY look for? The top searched job categories for Director Support Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Support Services jobs? Cities near Rochester, NY with the most Director Support Services job openings:
Director Support Services jobs near you
Infographic showing various Director Support Services job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $93,754 per year, or $45.1 per hour.
Direct Support Professional - Day Services - Canandaigua

Direct Support Professional - Day Services - Canandaigua

The Arc Ontario

Canandaigua, NY • On-site

$18.54 - $19.75/hr

Full-time

Medical, Vision, Retirement, PTO

Posted 6 days ago

Job description

The Arc Ontario
Direct Support Professional - Day Hab
Salary: $18.54 - $19.75
Position Overview: Are you a compassionate people person who thrives in a positive team environment? At The Arc Ontario, we invite you to join us as a Direct Support Professional (DSP) on our Day Hab team, where you'll experience more than just a job. Here, you'll forge lifelong friendships and enjoy the unique opportunity to make a meaningful impact on the lives of individuals with developmental disabilities. As a DSP, your role is to empower and support these individuals on their journey towards personal growth and independence. It's not just a career; it's a chance to find joy and fulfillment in a fun and rewarding workplace while making a lasting difference.
Work Location: Canandaigua
Schedule: M - F 7am-3pm; or Per Diem
Our Culture
Investing in our staff while thriving in a flexible and fun work environment!
The Arc Ontario Story:
Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.
Responsibilities
  • Provides habilitation support services to individuals with developmental disabilities, generally on a small group or one-to-one basis in a variety of community settings.
  • Provides training opportunities designed to enhance each person's self-sufficiency in the areas of employment, personal independence, community integration and productivity.
  • Promotes agency mission, vision and values.

As a team member at The Arc Ontario, you will receive...
  • Health and retirement benefits
  • Paid time off; Over 3 weeks of vacation within your first year!
  • Sick Time
  • Growth potential/Opportunity for advancement within my agency
  • Educational Assistance
  • Employee Assistance Program
  • Access to a Fitness Center in the Main Facility
  • Pay on Demand
  • Free Telehealth with EZaccessMD
  • Emergency Assistance Funding
  • And more

Requirements
  • 18 years old
  • HS Diploma or GED preferred and one year of relevant experience or equivalent amount of education/and or experience
  • Driving is required, reliable means of transportation and safe driving record for 1 full year prior to the hiring date. Ability to drive individuals on a daily basis.
  • Ability to lift at least 50 pounds
  • Ability to communicate effectively both orally and in written form

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

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