ZipRecruiter

Log In

1

Director Support Services Jobs in Rochester, NY (NOW HIRING)

Starbridge

Direct Support Professional

Rochester, NY · On-site

$18 - $20/hr

Full-Time Direct Support Professional Rochester, NY $18-$20 per hour Why Starbridge At Starbridge ... Generous paid time off that grows with your years of service. * Employer-paid life insurance worth ...

previous page

Showing results 41-60

All JobsSupport Services JobsDirector Support Services JobsDirector Support Services Jobs in Rochester, NY

Director Support Services information

See Rochester, NY salary details

$48.3K

$93.8K

$163.3K

How much do director support services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director support services in Rochester, NY is $93,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a director support services?

A Director of Support Services is a senior management professional responsible for overseeing non-clinical operational departments within an organization, such as facilities, housekeeping, food services, security, and other support functions. Their role is to ensure these services run efficiently, comply with regulations, and support the overall goals of the organization. Directors of Support Services often work in healthcare, education, or large corporate environments, ensuring that essential support operations contribute to a safe, productive, and well-maintained workplace.

What are the key skills and qualifications needed to thrive as a director support services?

To thrive as a Director of Support Services, you need strong leadership abilities, operational management experience, and typically a bachelor’s or master’s degree in business, healthcare administration, or a related field. Familiarity with facilities management systems, budgeting software, and compliance standards is essential. Excellent interpersonal, problem-solving, and organizational skills help in leading diverse teams and managing multiple service areas. These competencies ensure efficient operations, quality service delivery, and alignment with organizational goals.

How does a director support services typically collaborate with other department leaders to improve operational efficiency?

A Director of Support Services frequently works cross-functionally with leaders from departments such as facilities, IT, human resources, and clinical teams to streamline processes and address service gaps. This collaboration often involves regular strategy meetings, joint project planning, and the establishment of shared performance metrics to ensure all support services align with organizational goals. By fostering open communication and leveraging the expertise of various departments, Directors can drive process improvements and enhance the overall efficiency of support operations.

What is the difference between Director Support Services vs Support Services Manager?

AspectDirector Support ServicesSupport Services Manager
CredentialsBachelor’s degree, often advanced degrees, relevant certificationsBachelor’s degree, relevant certifications, less emphasis on advanced degrees
Work EnvironmentStrategic planning, overseeing multiple departments, senior leadershipOperational management, team supervision, day-to-day support activities
Employer & Industry UsageHealthcare, education, corporate sectorsHealthcare, customer support centers, corporate support departments
Common Search & ComparisonHigher-level strategic roles, leadership responsibilitiesOperational roles, team management focus

The main difference between a Director Support Services and a Support Services Manager lies in their scope and responsibilities. Directors focus on strategic oversight and leadership at a higher level, while Managers handle daily operations and team supervision. Both roles require relevant credentials and experience, but the Director role typically involves broader organizational impact and strategic planning.

What are popular job titles related to Director Support Services jobs in Rochester, NY?

For Director Support Services jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Support Services jobs in Rochester, NY look for?

The top searched job categories for Director Support Services jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Support Services jobs?

Cities near Rochester, NY with the most Director Support Services job openings:

Director Support Services jobs near you
Infographic showing various Director Support Services job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $93,754 per year, or $45.1 per hour.

Direct Support Professional Lead - Canandaigua

Ontario ARC

Canandaigua, NY • On-site

$19.29 - $20.54/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

The Arc Ontario

Direct Support Professional Lead

Salary: $19.29 - $20.54

Position Overview: Join a positive team environment where you'll make a meaningful impact by supporting individuals to build independence and achieve their personal goals. As a Direct Support Professional Lead, you'll coordinate daily operations, mentor staff, and provide hands-on guidance to help participants thrive in their communities and daily lives. Make a difference every day by applying now to help empower others to reach their full potential.

Work Location: Canandaigua

Schedule: M - F; Day hours can fall between 6:30am-4:30pm

Our Culture
Investing in our staff while thriving in a flexible and fun work environment!

The Arc Ontario Story:
Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.

Responsibilities

  • Responsible for day-to-day operation of assigned rooms/sites, including the development of daily schedules. Works closely with Direct Support Professionals, Program Supervisor and Manager to ensure that services and activities are implemented, documented and provided in accordance with program plans. Meets regularly with Program Supervisor to assess the effectiveness of assignments to ensure that participant needs are being addressed and appropriate services are being provided.
  • Provides appropriate instruction and direction to all Direct Support Professionals assigned to designated sites, to ensure correct implementation of individual program plans and smooth operation of room. Meets regularly with room staff persons, to discuss program and performance issues. Provides input on performance appraisals. May conduct team meetings, in the absence of the Program Supervisor.
  • Provides hands-on assistance, instruction and training to individuals which will enable them to develop and/or acquire skills in various aspects of daily living to include communication, social, recreational, and leisure activities, self or personal care, household management, travel, work related or vocational opportunities, money management, etc., in accordance with individualized plan of service.

As a full-time team member at The Arc Ontario, you will receive...

  • Health and retirement benefits
  • Paid time off; Over 3 weeks of vacation within your first year!
  • Sick Time
  • Growth potential/Opportunity for advancement within my agency
  • Educational Assistance
  • Employee Assistance Program
  • Access to a Fitness Center in the Main Facility
  • Pay on Demand
  • Free Telehealth with EZaccessMD
  • Emergency Assistance Funding
  • And more

Requirements

  • HS Diploma or GED preferred and one year of relevant experience or equivalent amount of education/and or experience
  • Driving is required, reliable means of transportation and safe driving record for 1 full year prior to the hiring date. Ability to drive individuals on a daily basis.

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

Apply