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Client Support Jobs in Florida (NOW HIRING)

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Tait

Client Support Manager

Orlando, FL

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

Valsoft Corp.

Client Support Representative

Tampa, FL · On-site

$15.50 - $20.25/hr

... support for InnQuest Software's line of hotel software products. A successful candidate must be able to assess and diagnose client issues, train customers on products as well as effectively ...

Mezrah Consulting

Be Seen First

Client Support Administrator

Tampa, FL · On-site

$40K - $60K/yr

CLIENT SUPPORT ADMINISTRATOR I Responsible for the delivery of effective and efficient administration of non-qualified executive benefit plans. Support the Client Relations team and serve as the ...

TAIT

Client Support Manager

Orlando, FL · On-site

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

Monitise

Client Support Specialist

Coral Springs, FL · On-site

$17.25 - $23/hr

As a Client Support Specialist, you will support Merchant Services clients that use Fiserv payment solutions to serve their customers. You will work across phone, email, and online chat channels to ...

Fiserv, Inc.

Client Support Specialist

Coral Springs, FL · On-site

$17.25 - $23/hr

As a Client Support Specialist, you will support Merchant Services clients that use Fiserv payment solutions to serve their customers. You will work across phone, email, and online chat channels to ...

Down2Earth

Client Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

Job: CSSP-Client Support Specialist - Lawncare Recurring (Operations) We are looking for someone who truly enjoys helping to support the business by providing exceptional service. If you get ...

Workway, Inc.

Client Support Specialist

Miami Beach, FL · On-site

$23.41/hr

The Client Support Specialist is responsible for the specific duties listed below. Your specific duties will include: Agent Support: * Deliver white-glove service to agents and clients visiting the ...

Zelis

Client Support Specialist

Saint Petersburg, FL

$17 - $23/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.

ADP

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

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All JobsClient Support JobsClient Support Jobs in Florida

Client Support information

See Florida salary details

$8

$13

$18

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Florida is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Florida? For Client Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Florida look for? The top searched job categories for Client Support jobs in Florida are:
What cities in Florida are hiring for Client Support jobs? Cities in Florida with the most Client Support job openings:
Client Support jobs near you
Infographic showing various Client Support job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $29,020 per year, or $14 per hour.
Client Support Rep

Client Support Rep

Outcomes

Orlando, FL • On-site

$15.50 - $20.25/hr

Other

Posted 26 days ago

Job description

JOB SUMMARY
The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients.
ESSENTIAL DUTIES & RESPONSIBILITIES
Customer Interaction
  • Respond promptly and professionally to inbound calls and other communication channels.
  • Provide accurate and relevant information to clients regarding products, programs, and services.
  • Address client inquiries and concerns with a customer-centric approach.

Issue Resolution
  • Identify and troubleshoot client issues, escalating them appropriately when necessary.
  • Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards.
  • Offer effective and timely solutions to meet client needs.

Product Knowledge
  • Maintain a comprehensive understanding of the company's products, programs, and services.
  • Stay informed about updates and changes in offerings to assist clients effectively.

Process Adherence
  • Adhere to standard processes and procedures in handling client interactions.
  • Ensure compliance with established protocols for issue resolution.

Team Collaboration
  • Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience.
  • Communicate regularly with team members to share insights and updates.

Documentation
  • Accurately record and document client interactions and resolutions.
  • Keep detailed and organized records for reference and reporting purposes.

Client Retention
  • Offer alternative solutions when appropriate with the goal of retaining clients' business.
  • Analyze client needs and recommend relevant features to enhance their experience.

Continued Development
  • Stay current with industry information, changes, and updates to provide informed support.

Adaptability
  • Demonstrate flexibility and adaptability in a dynamic and evolving client support environment.

Ad-hoc Support
  • Assist with additional support-related tasks and participate in Ad-Hoc projects as needed.

KNOWLEDGE & REQUIREMENTS
  • Experience in a technical call center environment preferred.
  • Certified Pharmacy Technician preferred.
  • Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively.
  • Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems.
  • Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure.

EDUCATION & EXPERIENCE REQUIREMENT
  • Minimum years of work experience: 2 years
  • Experience working with healthcare professionals in a fast-paced clinical setting preferred
  • Minimum level of education or education/experience: High School Diploma
  • A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a
    related field from an approved and accredited college or university.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Frequent sitting in stationary position at a desk
  • Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
  • Occasional twisting of body
  • Occasional reaching by extending hands and arms in any direction
  • Occasional lifting, pulling, or pushing
  • Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs.
  • This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.

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