ZipRecruiter

Log In

1

Client Support Jobs in Florida (NOW HIRING)

Senior Helpers

Client Services Support

Sarasota, FL · On-site

$45K - $50K/yr

Client Services Support Senior Helpers of Sarasota/Bradenton Senior Helpers is a national leader in in-home senior care, and our Sarasota/Bradenton office is looking for a Client Services Support ...

Senior Helpers

Client Services Support

Sarasota, FL · On-site

$45K - $50K/yr

Client Services Support Senior Helpers of Sarasota/Bradenton Senior Helpers is a national leader in in-home senior care, and our Sarasota/Bradenton office is looking for a Client Services Support ...

previous page

Showing results 41-60

All JobsClient Support JobsClient Support Jobs in Florida

Client Support information

See Florida salary details

$8

$13

$18

How much do client support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client support in Florida is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $15.62 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Florida?

For Client Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Florida look for?

The top searched job categories for Client Support jobs in Florida are:

What cities in Florida are hiring for Client Support jobs?

Cities in Florida with the most Client Support job openings:

Client Support jobs near you
Infographic showing various Client Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $29,020 per year, or $14 per hour.

Client Support Specialist, Data Services

Intercontinental Exchange Holdings, Inc.

Jacksonville, FL • On-site

Other

Re-posted 4 hours ago

Job description

Client Support Specialist

ICE Data Services, a leading provider of financial market data, is seeking a dynamic Client Support Specialist to join our team. This role is a key part of our global, front-line support organization, delivering high-quality technical support, financial data, and client service to customers worldwide. The position involves troubleshooting client inquiries and collaborating closely with internal teams and stakeholders to ensure timely and effective resolution.

The ideal candidate brings a strong combination of technical expertise, client-facing experience, and an understanding of financial markets. This role requires working closely with global clients and cross-functional support teams on a broad range of critical activities to ensure a seamless and high-quality client experience.

Responsibilities

  • Troubleshoot and resolve client issues efficiently using internal tools, knowledge bases, and financial data knowledge to identify root causes
  • Accurately log, track, and manage all client interactions and case details within the CRM system (Salesforce)
  • Identify and escalate complex, high-impact, or systemic issues to appropriate internal teams, ensuring timely follow-up and clear client communication
  • Support first-contact resolution goals while maintaining high standards of client service and satisfaction
  • Analyze data to validate issues, identify discrepancies, and support resolution efforts
  • Partner with cross-functional teams to drive issue resolution and improve client outcomes
  • Contribute to updating documentation, workflow mapping, and continuous improvement initiatives across client support and data operations
  • Assist in data validation, reconciliation, and quality assurance efforts to ensure accuracy and reliability of financial datasets

Preferred Knowledge and Experience

  • Bachelor's degree in Business, Finance, Economics, Information Technology, or a related field
  • 2+ years of experience in client support, data operations, or financial services preferred
  • Exceptional written and verbal communication skills in English with the ability to clearly convey technical and non-technical information to diverse audiences
  • Strong organizational and time management skills with the ability to prioritize competing tasks and meet deadlines in a fast-paced environment
  • Proven ability to collaborate across teams and adapt quickly in a dynamic, global environment
  • Strong analytical and problem-solving capabilities, particularly in diagnosing data and system-related issues
  • Experience working with CRM or ticketing systems (e.g., Salesforce, ServiceNow)
  • Client-focused mindset with a proactive, detail-oriented approach to issue resolution
  • Proficiency in Microsoft Office Suite, with advanced skills in Excel (data analysis, pivot tables, lookups, etc.)
  • Demonstrate strong familiarity with financial markets and data terminology, including fixed income, equities, derivatives, and market data concepts; effectively interpret and support instrument-level data in a client-facing environment
  • Demonstrate proficiency with AI tools and workflows beyond basic productivity use, including applying AI to automate processes, analyze data, and develop practical business solutions

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply