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Support Supervisor Jobs in Florida (NOW HIRING)

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

Technical Support Supervisor Miami must be onsite 5 days/week Summary The Tech Support Supervisor is responsible for supervising and leading a team of technical support Analysts and serves as the ...

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

The Supervisor will also be hands on to support internal employees and external clients. This role will provide support across global offices, on a 24/7 operation, in a professional services setting.

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

The Supervisor will also be hands on to support internal employees and external clients. This role will provide support across global offices, on a 24/7 operation, in a professional services setting.

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Lowe's

BDC Support Supervisor Night

Plant City, FL · On-site

What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...

New

HSS

Office Support Supervisor Florida

Jupiter, FL · On-site

$46K - $70K/yr

... supervises Medical Assistants, LPNs, ATCs, and administrative support staff • Monitors office efficiency throughout the day and intervenes to prevent delays • Provides at-the-elbow ...

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All JobsSupport Supervisor JobsSupport Supervisor Jobs in Florida

Support Supervisor information

See Florida salary details

$16.8K

$50.7K

$90.4K

How much do support supervisor jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support supervisor in Florida is $50,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support supervisor?

To thrive as a Support Supervisor, you need expertise in customer service management, team leadership, and problem-solving, typically supported by relevant experience or a degree in business or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and workforce management tools is often required. Exceptional communication, conflict resolution, and motivational skills help you guide and inspire your team. These abilities ensure efficient operations, high team performance, and positive customer experiences.

How does a support supervisor balance coaching team members with managing daily customer support operations?

A Support Supervisor is responsible for both guiding their team’s professional development and ensuring that daily support operations run smoothly. This often involves holding regular one-on-one meetings to provide feedback, monitoring performance metrics, and addressing escalated customer issues. Supervisors also coordinate schedules, allocate resources, and implement process improvements, all while fostering a collaborative and positive team environment. Successful supervisors use strong organizational and communication skills to balance these responsibilities effectively.

What is the difference between Support Supervisor vs Customer Service Manager?

AspectSupport SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degreeBachelor's degree often preferred; experience in customer service roles
Work EnvironmentCall centers, technical support teams, retail supportCustomer service departments across various industries
Employer & Industry UsageTech companies, retail, telecom, service providersRetail, finance, hospitality, and other service industries
Common Search & Comparison IntentUnderstanding team leadership roles in supportManaging customer service operations and strategies

The Support Supervisor typically oversees support teams, focusing on daily operations and team management. The Customer Service Manager has a broader role, managing overall customer service strategies and ensuring customer satisfaction. While both roles require strong communication skills and experience in support or customer service, the Support Supervisor is more team-focused, whereas the Customer Service Manager handles higher-level planning and customer relations.

What are popular job titles related to Support Supervisor jobs in Florida?

For Support Supervisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Support Supervisor jobs in Florida look for?

The top searched job categories for Support Supervisor jobs in Florida are:

Support Supervisor jobs near you
Infographic showing various Support Supervisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,740 per year, or $24.4 per hour.

Program Support Supervisor

BRIDGES OF AMERICA

Orlando, FL • On-site

Full-time

Re-posted 20 days ago

Job description

Progress your career with Florida’s largest and fastest growing Community Re-Entry services provider. Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex- offenders and probation populations. At Bridges of America we “Believe a Man Can Change. “Join us in changing lives at our Orlando Bridge Non-Secure location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our Operations team as an Program Support Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  1. Train, supervise, and schedule all program support staff and Transportation Technician.
  2. Supervise client population at all times, including meals, work periods, visitation, community passes and furloughs.
  3. Conduct intake on clients when necessary.
  4. Evaluate all program support staff and Transportation Technician after probationary period, and then annually thereafter.
  5. Discipline all program support staff and Transportation Technician as necessary.
  6. Organize and facilitate staff meetings with program support staff at least monthly.
  7. Implement security and operation policies and procedures as mandated by The Company.
  8. Ensure safety and welfare of clients, staff and visitors.
  9. Delegate responsibility for the operation and security of the center.
  10. Conduct all counts, according to written policy, when necessary.
  11. Facilitate safety and emergency procedures as set by The Company standards.
  12. Conduct all written facilities inspections required by The Company standards.
  13. Participate in monthly department head meetings with the Executive Director and weekly clinical staff meetings.
  14. Supervise all The Company required documentation.
  15. Maintain the cleanliness and maintenance of all facility building and grounds.
  16. Be available to work all shifts to ensure proper coverage per contract and policy standards.
  17. Clock in and out utilizing the company time and attendance system.
  18. Must be able to perform the major functions of job with or without an accommodation.
  19. Required to attend all mandatory training specified by policy.
  20. Must be able to speak, read, write and understand English.
  21. Report all Workers Compensation injuries, whether they require medical attention or not, to the Business Administrator or Executive Director immediately.
  22. Report all breaches of company policy or code of ethics that you have knowledge of, hear about or see regardless of who is involved in the breach to the Executive Director. Or the HR Department when necessary.
  23. Report all unsafe conditions that could affect clients/inmates or employees which you become aware of immediately to your immediate supervisor.
  24. To be eligible for a promotion you must demonstrate organizational abilities and must have good written and oral communication skills.
  25. Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
  26. Perform other related duties as assigned by immediate supervisor.

The following qualifications apply:

  • A minimum of a High School diploma or GED required
  • Four (4) years of experience in the delivery of services to residents, offenders or inmates in the care, custody, or supervision of a federal, state or local criminal justice system.
  • Bachelor’s Degree may substitute for two (2) years of the required experience.

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