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Client Support Jobs in Remote, OR (NOW HIRING)

This is an additional role being added to an established Client Success team as a part of Quinsite's mission to provide unparalleled support to our healthcare partners as we continue to grow. In this ...

This is an additional role being added to an established Client Success team as a part of Quinsite's mission to provide unparalleled support to our healthcare partners as we continue to grow. In this ...

This is an additional role being added to an established Client Success team as a part of Quinsite's mission to provide unparalleled support to our healthcare partners as we continue to grow. In this ...

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... Work in tandem with the client's senior leadership to align overall vision and action plans to the ...

We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise. The pay range is $19.00 - $20.00 per hour, based on performance and additional ...

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... Work in tandem with the client's senior leadership to align overall vision and action plans to the ...

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Client Support information

See Remote, OR salary details

$11

$18

$24

How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in Remote, OR is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What job categories do people searching Client Support jobs in Remote, OR look for? The top searched job categories for Client Support jobs in Remote, OR are:
Director Finance - Capital FP&A, Client Support & Governance

Director Finance - Capital FP&A, Client Support & Governance

Lumen Technologies

Remote

$152.07K - $202.76K/yr

Other

Medical, Life

Posted yesterday


Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

4th of 76 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

Lead enterprise capital FP&A and governance across a complex portfolio, driving disciplined investment decisions, increasing transparency, and connecting capital to business outcomes while modernizing finance capabilities and building a high-performing, AI-ready team. This role sits at the center of planning, performance, and partnership-turning complex data into a clear, actionable financial story.

Work Location

Fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities
  • Lead enterprise capital planning, forecasting, and performance management, improving visibility into spend drivers, portfolio performance, and investment outcomes
  • Drive disciplined capital governance, including intake, prioritization, approvals, and reallocation to ensure consistent, high-quality investment decisions
  • Own and elevate decision support for senior leaders, using scenario modeling, tradeoff analysis, and clear financial storytelling to guide capital allocation and strategic choices
  • Deliver actionable insights that improve transparency, strengthen alignment, and enable more proactive, data-driven portfolio management
  • Connect capital investments to products, customers, and business outcomes to improve prioritization, accountability, and value realization
  • Advance finance capabilities through automation and AI-enabled workflows, reducing manual effort and enabling the team to focus on higher-value analysis and insight generation
  • Build and lead a high-performing team, coaching and developing talent while fostering a culture of ownership, continuous improvement, and knowledge sharing
What We Look For in a Candidate
  • 12+ years of progressive experience in FP&A, capital finance, or related areas
  • Experience leading planning, forecasting, governance, and decision support in a complex environment
  • Strong executive presence with ability to influence senior leadership
  • Experience with large-scale capital environments (technology, network, infrastructure, or similar)
  • Proven ability to translate data into clear insights that drive business decisions
  • Track record of building high-performing teams and improving finance processes
  • Experience with ERP systems (SAP S4 or similar) and finance transformation initiatives preferred
  • Strong analytical, modeling, and storytelling capabilities
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$152,066 - $202,755 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$159,670 - $212,893 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$167,273 - $223,031 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Remote

Requisition #: 342282

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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