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Client Support Jobs in Remote, OR (NOW HIRING)

As a Client Relationship Consultant , you'll be the welcoming face of our branch and a trusted ... Engage clients with exceptional service while supporting a wide range of sales and service ...

As a Client Relationship Consultant , you'll be the welcoming face of our branch and a trusted ... Engage clients with exceptional service while supporting a wide range of sales and service ...

Armored Truck Driver

Roseburg, OR · On-site

$19 - $20/hr

We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise. Pay range is $19.00 - $20.00 per hour, based on performance and additional ...

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Client Support information

See Remote, OR salary details

$11

$18

$24

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Remote, OR is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What job categories do people searching Client Support jobs in Remote, OR look for? The top searched job categories for Client Support jobs in Remote, OR are:

Client Acquisition Strategist

Umpqua/Seven Feathers Companies

Roseburg, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Job Type
Full-time
Description
J o i n t h e U I D C f a m I l y!
Why Work at UIDC?
As an applicant of the Umpqua Indian Development Corporation (UIDC), you're stepping into a world full of opportunity! Here, you're not just choosing a job, you're joining a company where your growth, your goals, and your future truly matter. At UIDC, you'll be part of something special: a supportive team that celebrates your success, helps you build new skills, and champions your development every step of the way. With a wide range of career paths, top-tier training, and real opportunities to advance, UIDC is a place where you can grow and thrive.
The Position
The Client Acquisition Strategist is responsible for driving new business growth by combining strategic marketing expertise with client-facing sales and business development efforts. This role is ideal for a versatile, senior-level strategist who thrives in a creative agency environment and wears multiple hats-serving as a strategist, advisor, and trusted voice in client acquisition.
Client Acquisition Strategist plays a pivotal role in articulating Anvil Northwest's value proposition, presenting strategic vision to prospective clients, and positioning the company as a long-term creative partner. By leveraging thought leadership, market insight, and strategic storytelling, this role helps attract, secure, and grow high-value client relationships.
Client Acquisition & New Business Development
  • Drive new business opportunities through strategic outreach, networking, and relationship-building.
  • Work directly with prospective clients to understand their business challenges and position Anvil Northwest services as strategic solutions.
  • Support proposal development, pitches, and presentations that communicate both creative excellence and business impact.
  • Partner with leadership to identify target markets, priority industries, and growth opportunities.

Strategic Leadership & Value Proposition
  • Articulate the company's unique value proposition clearly and persuasively in client meetings and sales conversations.
  • Serve as a subject matter expert who can present the business case, long-term vision, and strategic thinking behind creative solutions.
  • Elevate sales conversations beyond traditional pitches by leading with insight, strategy, and outcomes.

Thought Leadership & Strategy as a Sales Tool
  • Develop and present strategic materials-such as workshops, discovery sessions, white papers, and strategic frameworks-that demonstrate the agency's capabilities.
  • Use early-stage strategy work as a tool to build trust, establish credibility, and secure long-term client partnerships.
  • Represent Anvil Northwest at industry events, presentations, and client meetings as a strategic authority.

Campaign Strategy & Brand Positioning
  • Collaborate with the marketing and creative teams to ensure acquisition efforts align with brand positioning and messaging.
  • Ensure consistency of brand voice and strategic narrative across all client-facing materials.
  • Monitor market trends, competitor activity, and client needs to refine acquisition strategies.

Collaboration with Internal Teams
  • Work closely with the VP of Marketing & Branding, creative director, designers, and project manager to align new business efforts with internal capabilities.
  • Translating clients' needs into strategic direction for internal teams during early project phases.
  • Support smooth handoff from sales to delivery by providing strategic context and vision.

Performance Tracking & Growth Optimization
  • Track and report on key acquisition metrics such as lead quality, conversion rates, and pipeline growth.
  • Evaluate the effectiveness of acquisition strategies and refine approaches to maximize long-term value.

The Benefits:
We offer a competitive salary and a benefits package designed to support you both at work and at home, including:
  • Comprehensive medical, dental, vision, and Rx coverage
  • Generous Paid Time Off to recharge and enjoy life
  • 401k with up to a 3.5% employer match to secure your future
  • 20¢ per gallon fuel discounts to keep you moving
  • Direct Pay (Payday Advance)

Requirements
  • Bachelor's degree in Marketing, Communications, Business, Design, or a related field preferred.
  • Minimum of 5+ years of experience in marketing strategy, client acquisition, business development, or agency leadership.
  • Proven experience driving new business in a creative agency, consultancy, or professional services environment.
  • Strong ability to communicate complex strategies in a clear, compelling, and client-friendly manner.
  • Demonstrated success, presenting strategy as a value-driven sales tool.
  • Excellent presentation, storytelling, and interpersonal skills.
  • Strong analytical and strategic thinking abilities.
  • Ability to operate in a fast-paced, entrepreneurial environment and wear multiple hats.
  • Experience collaborating with cross-functional creative and leadership teams.
  • Familiarity with design, branding, and creative processes; knowledge of Adobe Creative Suite is a plus.

Are you ready to be part of something extraordinary? Apply now and join a team that's as passionate about your success as you are. At UIDC, every day brings a new opportunity to grow, have fun, and make a difference!