ZipRecruiter

Log In

1

Client Support Jobs in Remote, OR (NOW HIRING)

Wyndy LLC

Supportive options in Coos Bay, OR

Coos Bay, OR · On-site

$13.25 - $17/hr

As a Supportive Care Provider, you will play a vital role in offering emotional support ... client's condition or well-being. - Collaborate with healthcare professionals to design and ...

CONF- CAS/Outsourced Accounting Firm

Be Seen First

Accounting Manager

OR · Remote

$105K - $135K/yr

Complete ad hoc projects as needed, including operational analysis, audit support, and client-focused initiatives Financial Oversight & Reporting * Manage financial reporting and month-end close ...

CONF- CAS/Outsourced Accounting Firm

Be Seen First

Accounting Manager

OR · Remote

$105K - $135K/yr

Complete ad hoc projects as needed, including operational analysis, audit support, and client-focused initiatives Financial Oversight & Reporting * Manage financial reporting and month-end close ...

CONF- CAS/Outsourced Accounting Firm

Be Seen First

Accounting Manager

OR · Remote

$105K - $135K/yr

Complete ad hoc projects as needed, including operational analysis, audit support, and client-focused initiatives Financial Oversight & Reporting * Manage financial reporting and month-end close ...

ASK Consulting

Be Seen First

Credit & Collections Spec II (278113)

OR · Remote

$20.30/hr

In this role, the individual will be responsible for business unit support, client service via phone, outbound collection contacts (phone/email), bad debt recommendation, AR meeting participation ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

... serial founders to support self-funded employers in reducing healthcare expenses. Through ... This role will involve leading client relationships, managing internal resources toward timely ...

RR Donnelley

Sr eBilling Analyst - Legal

OR

$31.25 - $33.65/hr

... support to attorneys and clients in all aspects related to electronic billing * Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines ...

Inizio Engage

Virtual Sales Representative

OR · On-site

$46K - $85K/yr

Why You'll Love Working Here We believe great people deserve great support--at work and beyond ... Demonstrate thorough knowledge of the Client's products and ensure clear, concise and accurate ...

RR Donnelley

Sr eBilling Analyst - Legal

OR · On-site +1

$31.25 - $33.65/hr

... support to attorneys and clients in all aspects related to electronic billing * Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines ...

next page

Showing results 1-20

All JobsClient Support JobsClient Support Jobs in Remote, OR

Client Support information

See Remote, OR salary details

$11

$18

$24

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Remote, OR is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What job categories do people searching Client Support jobs in Remote, OR look for? The top searched job categories for Client Support jobs in Remote, OR are:
Client Support jobs near you
Tier 1 IT Service Desk Support Specialist

Tier 1 IT Service Desk Support Specialist

iWorks Corporation

OR • On-site, Remote

$35K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Title: Tier 1 IT Service Desk Support Specialist
Location: Remote
*Please note that this position is not open to candidates located in WA, CA, NY, CO, ME, or AK
About iWorks:
iWorks Corporation, founded in 2005, is a leading provider of information technology and professional services to the federal government. We are a recognized leader in personnel security and vetting solutions, Agile, DevOps, DevSecOps, data analytics, and cloud solutions. Our continuous process improvement approach, combined with our business and technology expertise, results in innovative solutions.
We offer exceptional comprehensive benefits (Medical, Dental, Vision, Life and Disability); 401(k); Health and Wellness Benefits; and Paid Sick Time, Vacation Time, and Holiday Time. You're eligible for bonuses throughout the year as part of our incentive program for innovation, and business development. All employees are also considered for an annual raise, commensurate with performance and company commitment.
About this position:
iWorks Corporation is seeking a Tier 1 IT Service Desk Support Specialist to provide first-level technical support for end users. This role serves as the primary point of contact for technical assistance and focuses on responding to user issues, documenting incidents, troubleshooting common problems, and escalating issues when needed.
*This position is contingent upon contract award
Salary Range: $35,600 - $40,000 - commensurate with the candidate's skills, experience, location, and qualifications.
On a day-to-day basis, you will:
  1. Respond to user requests through phone, email, chat, or ticketing systems
  2. Log, categorize, prioritize, and track incidents and service requests in the ITSM system
  3. Troubleshoot common technical issues such as login problems, application errors, connectivity issues, and printer problems
  4. Provide basic troubleshooting guidance and support to end users
  5. Process user requests including password resets, access changes, software installations, and configuration support
  6. Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
  7. Maintain communication with users regarding ticket status and resolution
  8. Document incidents, troubleshooting steps, and resolutions within the ITSM tool
  9. Coordinate with Tier 0, Tier 2, and Tier 3 support teams to support service delivery
  10. Participate in training, feedback sessions, and process improvement activities
  11. Track recurring issues and support metrics for reporting purposes

Required Education/Qualifications:
  • Must possess an active Public Trust (or higher) at the time of application.
  • Experience providing customer support or technical support in a help desk or service desk environment
  • Ability to troubleshoot basic technical issues and follow established procedures
  • Experience using ticketing or IT Service Management (ITSM) systems
  • Strong communication and customer service skills
  • Ability to document issues and maintain accurate records
  • Ability to prioritize and manage multiple support requests

Preferred Qualifications:
  • Experience supporting end users in an IT support environment
  • Familiarity with incident tracking and escalation processes
  • Experience working with knowledge base articles or standard operating procedures
  • Experience supporting user accounts, password resets, or software installations

Please Note: We maintain an on-camera policy for all virtual company meetings to foster engagement and collaboration. Reasonable exceptions may be granted with prior approval from Human Resources and/or the applicable manager or client.
iWorks Corporation is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic.
iWorks is committed to maintaining a safe and productive work environment for all employees and ensuring the security and well-being of our clients. As part of our standard hiring process, we may conduct background checks and drug screenings on potential candidates to assess their suitability for employment.

Apply