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Client Support Jobs (NOW HIRING)

Global TekMed Holdings

Client Support Representative

$13 - $16/hr

POSITION OVERVIEW The ideal candidate will serve as a support pillar by handling inbound and outbound customer service calls and emails, responsive to Management's request, reviewing client medical ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...

GreenWay Bank

Client Support Specialist

Fort Wayne, IN · On-site

$18 - $20/hr

POSITION SUMMARY The Client Support Specialist owns the client experience by serving as the primary point of contact for clients and frontline staff through in-person service, phone, email, chat ...

Traveling with Tasha

Client Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

About the job Client Support Specialist Overview We are currently seeking a Client Support Specialist to help guide clients through the travel planning and booking process. This role combines ...

Global TekMed

Client Support Representative

Chula Vista, CA · On-site

$17 - $22.50/hr

Position Overview The ideal candidate will serve as a support pillar by handling inbound and outbound customer service calls and emails, responsive to Management's request, reviewing client medical ...

Sheridan HR

Client Support Coordinator

Buffalo, NY · On-site

$18 - $20/hr

Client Support CoordinatorThe Client Support Coordinator is a key member of our operations team, ensuring smooth service delivery by managing work orders, maintaining accurate service records, and ...

CVS Health

Representative I Client Support

$17 - $28.46/hr

Position Summary The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency. This ...

Built Technologies

$55K - $65K/yr

Client Support Representative At Built, our Customer Support team is the first point of contact for customers seeking guidance or solutions on our platform. As a Customer Support Representative , you ...

OxBlue - Part of Hexagon

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Client Support Specialist Location: Atlanta, GA Department: Client Support Type: Full Time Min. Experience: 2 years Our Client Support team provides technical and logistical phone support for the ...

GoodLeap

Client Support Manager

Bentonville, AR · On-site

$21/hr

The Client Support Manager works with installers on our platform to ensure we're delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement ...

Alphabe Insight Inc

Client Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ideal for individuals who are highly organized, client-focused, and motivated to contribute to a ...

VRC

Client Support Specialist

Saint Louis, MO · On-site

$22/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

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Client Support information

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How much do client support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

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What states have the most Client Support jobs?

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Client Support jobs near you
Infographic showing various Client Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Client Support Representative

Remote

Global TekMed Holdings
See more jobs at Global TekMed Holdingsexternal

$13 - $16/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

COMPANY OVERVIEW
Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.
POSITION OVERVIEW
The ideal candidate will serve as a support pillar by handling inbound and outbound customer service calls and emails, responsive to Management's request, reviewing client medical records, filing audits, and other administrative duties. They will also check and respond to Microsoft Teams ("Company Instant Message Software") and check & reply to emails. The candidate must follow the Company's Standard Operating Procedures ("SOP") and Best Practices. The candidate should have excellent organizational and communication skills, attention to detail, and be able to manage multiple tasks in a fast-paced environment.
SUPERVISORY RESPONSIBILITIES:
None
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Answer and respond to inbound and outbound customer service calls and emails.
  • Conduct file audits to ensure accuracy and completeness of the records/documents.
  • Download/upload documents to the CRM platform.
  • Respond quickly and efficiently to third-party contractors.
  • Review and Organize Medical Records
  • Other administrative duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:
  • Possess visual capability and digital dexterity to operate a computer and other standard office equipment.
  • Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
  • Communicate clearly and effectively in person and in writing.
  • Digital dexterity to assemble, retrieve and replace files.
  • Communicate by telephone.
  • Endure prolonged periods of sitting.
  • Speak clearly and articulate messages.

EDUCATION & EXPERIENCE:
  • 1+ year(s) of experience in customer service, administrative support, or related field.
  • Excellent communication and organizational skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
  • Knowledge of CRM software is a plus.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Detail-oriented and proofreading skills.
  • Excellent phone etiquette
  • Able to work independently and meet deadlines.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods.
  • Must be adaptable and willing to take constructive criticism.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
  • Prolonged periods of standing or sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

BENEFITS:
  • 401(k) Plan
  • Medical Insurance
  • Paid Holidays
  • Paid Time off

We are an Equal Opportunity Employer
Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
Pay Range: $13 - $16 per hour

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