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Client Support Jobs (NOW HIRING)

Onbe

Client Support Specialist

Conshohocken, PA · On-site

$17.75 - $23.75/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

Tait

Client Support Manager

Orlando, FL

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

New

Davenport & Company

Client Support Representative

Richmond, VA · Remote

$16.25 - $21.50/hr

CLIENT SUPPORT REPRESENTATIVE Location: Richmond, VA Department: Client Services OVERVIEW: This full time, non-exempt position will primarily provide administrative, technical and sales support for ...

Luxury Presence

Client Support Representative

Phoenix, AZ

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Frontline Source Group

Client Support Specialist

Austin, TX

$17.75 - $24/hr

Join a dynamic client as a Client Support Specialist in Austin Texas! This direct-hire role is perfect for proactive, professionals ready to deliver outstanding client support and manage orders and ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Awardco

Client Support Representative

Lindon, UT

$15 - $19.50/hr

Fulfill client orders and aid in support tickets * Work directly with platform users in answering their questions and helping to resolve any issues * Communicate with clients via email, chat, and ...

Luxury Presence

Client Support Representative

Phoenix, AZ

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Valsoft Corp.

Client Support Representative

Tampa, FL · On-site

$15.50 - $20.25/hr

... support for InnQuest Software's line of hotel software products. A successful candidate must be able to assess and diagnose client issues, train customers on products as well as effectively ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

Onbe

Client Support Manager

Plano, TX · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

Coastal Payroll

Client Support Specialist

San Diego, CA · On-site

$22 - $26/hr

Client Support Specialist Job SummaryThe Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ...

Nimble Robotics

Client Support Manager

Haslet, TX

The Role The Client Support Manager serves as the primary operational liaison and day-to-day support contact for assigned clients. This role is highly tactical, focusing on the immediate operational ...

Onbe

Client Support Specialist

Plano, TX

$17.25 - $23.25/hr

Client Support Specialist Plano, Texas, United States Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

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How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

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Client Support jobs near you
Client Support Representative

Client Support Representative

Davenport & Company LLC

Richmond, VA • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

CLIENT SUPPORT REPRESENTATIVE
Location: Richmond, VA
Department: Client Services
OVERVIEW:
This full time, non-exempt position will primarily provide administrative, technical and sales support for the investment department including assignments to assist our internal and external clients.
RESPONSIBILITIES:
Responsibilities include, but are not limited to:
  • Answering phones on a client service desk
  • Providing backup on the reception desk
  • Helping clients to understand and log in to their Davenport Online accounts
  • Assisting with all forms of account paperwork
  • Following compliance policies and industry regulations
  • Processing mail merges
  • Working with internal service departments including Operations, New Accounts, Portfolio Services, Financial Services, and Research, among others
  • Assisting Financial Advisors with Client Reports, Salesforce, Quote Screen Support, Research Reports, and other items as needed
  • Travel may be required on occasion

QUALIFICATIONS:
  • College degree and/or related industry experience
  • Series 7 and 66 licenses must be obtained within 1 year of date of hire
  • Highly motivated with positive and professional demeanor
  • Excellent communication and customer service skills
  • Extremely well-organized, detail oriented and accurate; must be able to multi-task and meet deadlines
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Flexibility to perform a variety of tasks as business needs change within the department
  • Ability to learn and master computer programs that house customer data
  • Ability to understand and adhere to industry rules and regulations
  • Basic bookkeeping skills and record keeping ability

SALARY & BENEFITS:
We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high deductible health plan with an HSA, an on-site Health Center, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours. After a training period of 6 months and becoming an expert in the position, one fully remote working from home day per week is offered. (This is allowed unless business needs or travel needs is required.)
DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER
Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

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