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Client Support Jobs (NOW HIRING)

Valsoft Corp.

Client Support Representative

Tampa, FL · On-site

$15.50 - $20.25/hr

... support for InnQuest Software's line of hotel software products. A successful candidate must be able to assess and diagnose client issues, train customers on products as well as effectively ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Tait

Client Support Manager

Burbank, CA

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

Campminder

Client Support Representative

Boulder, CO · On-site +1

$17 - $22.50/hr

Why you should join our incredible Client Support team at Campminder: * With 20+ years of experience serving the industry through its digital transformation, we're stable, profitable, and have ...

Luxury Presence

Client Support Representative

Phoenix, AZ · On-site

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Coastal Payroll

Client Support Specialist

San Diego, CA · On-site

$22 - $26/hr

Client Support Specialist Job SummaryThe Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ...

Campminder

Client Support Representative

Boulder, CO · On-site +1

$17 - $22.50/hr

Why you should join our incredible Client Support team at Campminder: * With 20+ years of experience serving the industry through its digital transformation, we're stable, profitable, and have ...

Doist

Client Support Engineer

San Francisco, CA · On-site

$90 - $140/hr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle.This is a hands-on role reporting to the Client Enablement Lead. From day one ...

Aston Carter

Client Support Representative

Houston, TX · On-site

$20/hr

Experience in customer care, client services, or client support roles. * Front desk or administrative support experience in a healthcare or insurance setting. * Exposure to process improvement ...

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

PactFi

Client Support Engineer

San Francisco, CA · Remote

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

Global TekMed

Client Support Representative

Las Cruces, NM · On-site

$11.75 - $15.50/hr

Position Overview The ideal candidate will serve as a support pillar by handling inbound and outbound customer service calls and emails, responsive to Management's request, reviewing client medical ...

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Client Support information

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How much do client support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

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What states have the most Client Support jobs?

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What job categories do people searching Client Support jobs look for?

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Client Support jobs near you
Infographic showing various Client Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Client Support Representative

Valsoft Corp.

Tampa, FL • On-site

$15.50 - $20.25/hr

Full-time

Re-posted 4 days ago

Job description


Overview
The CSR will be responsible for providing clients with industry leading training and support for InnQuest Software's line of hotel software products. A successful candidate must be able to assess and diagnose client issues, train customers on products as well as effectively articulate solutions to clients via telephone, e-mail and online meetings.
Essential Job Functions
  • Assist with training customers on our line of Hospitality products
    • Pre-Training Planning- ContactingClient and gathering needed information to formulate a successful Go Liveplan. This will include a recommended Training Schedule for Key Staff,Interface Vendor Coordination and Hardware Setup Coordination
    • Database Build - Ensure that client has createdthe Database for Room Types, Rate Types, Rates, Accounting Structure,etc... correctly and in a manner that will make their ongoing operationeffective and easily managed, maximizing the features and benefits of the software and helping to reducesupport usage
    • End User Training- Provide effective Training onall InnQuest SoftwareProducts to end users onsite. Help in creating Leave Behind TrainingGuides, Check Lists, etc...
    • Go Live - Ensure that data transfer fromprevious PMS to roomMaster is handled accurately and that ledgers andavailability are balanced and accurate. Help in establishing newprocedures that require the use of InnQuest Software Productsto help the property maximize their investmentwith InnQuest Software

• Front-line technical support:
oAnswer inbound calls to support department
oRespond to incoming e-mails and InnQuest User forum posts
oIdentify issues defined by clients
oIdentify, research, diagnose, and resolve client issues, striving for first-call resolution whenever possible
oAccurately and thoroughly log client issues and follow up on any unresolved issues
oHelp to identify issues with InnQuest Software Products and provide detailed information on any reported issues to management
• Keep abreast of InnQuest Software Products features and functionality, including product enhancements and installation procedures
• Keep abreast of InnQuest Software Services and be able to effectively communicate with clients about these services
• Help identify any potential current client sales through product enhancements and training opportunities
• Attend all required department meetings and trainings
• Participate in off-hours pager rotations
Requirements
• Full understanding of hotel front desk and back office operations
• Troubleshooting basic PC issues
• Team player
• Ability to pick up new concepts easily with initiative to learn and self-motivate
• Ability to multi-task effectively
• Assertive and able to resolve client issues with tact and diplomacy
• Excellent communication skills required:
oVerbally communicate clearly
oWrite clearly with excellent grammar and spelling, in style appropriate for business communication
oClarify problems or issues
oGood listening skills
oProfessional and courteous
oPositive attitude
Education and Experience
• A 4 Year Degree in a related field is preferred. On the Job Experience in similar or associated role will be considered
• Minimum 2 Years Hotel Management Experience with critical role in use of Property Management Software Applications

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