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Client Support Jobs (NOW HIRING)

The Manager, Customer Support will lead a team of Support Associates and Specialists responsible for delivering timely, accurate, and high-quality case resolution across our client portfolio. This ...

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Client Support Representative

Lawrence, MA · On-site

$17.36 - $26.03/hr

As the Client Support Representative, you are the first contact of the Radiology Department, whether it is greeting a person presenting at the reception desk or a caller on the phone. This individual ...

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Client Support Representative

Tulsa, OK · On-site

$14.25 - $18.75/hr

The Client Support Representative (CSR) is the first point of contact for customers and all phone calls coming into the bank. The calls will include customer issues, balance inquiries, and questions ...

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

Client Support Specialist

Plano, TX

$17.25 - $23.25/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

Client Support Representative

Phoenix, AZ · On-site

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Client Support Engineer 1 will have the responsibility for full-time onsite support at one of our client's locations. Thrive is looking to hire individuals who demonstrate technical proficiency, have ...

Client Support Specialist

Conshohocken, PA · On-site

$17.75 - $23.75/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

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Client Support information

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How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

More about Client Support jobs
What cities are hiring for Client Support jobs? Cities with the most Client Support job openings:
What states have the most Client Support jobs? States with the most job openings for Client Support jobs include:
Infographic showing various Client Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Client Support Representative

Parmele Disability Advocates

Lees Summit, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance

MondayFriday, 8:00 AM 5:00 PM
Lee Summit, MO | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.

Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. The Client Support Representative position is the heart of client communication providing vital administrative support and compassionate guidance to individuals during some of the most challenging times in their lives.
No prior experience? No problem. We provide paid training and a clear path for success.
What Youll Do
Youll act as a bridge between clients, our firm, and the Social Security Administration (SSA), ensuring accurate case tracking, timely communication, and exceptional client service.
Key responsibilities:

  • Serve as a professional liaison between clients and the Social Security Administration (SSA)
  • Respond to client inquiries with empathy, clarity, and professionalism
  • Collect and document case information accurately and efficiently
  • Track deadlines and prepare timely correspondence
  • Maintain and update case files in our system with precision
  • Perform administrative tasks to support effective case management
  • Collaborate with internal teams to ensure smooth client experiences
  • Assist with additional duties as needed to support clients and the firm

What Were Looking For
Were seeking motivated individuals who are organized, detail-oriented, and ready to learn.
Qualifications:

  • Prior customer service experience preferred
  • Excellent written and verbal communication skills
  • Strong ability to work independently and manage multiple priorities
  • Detail-oriented with strong organizational and time management skills
  • Calm, composed, and professional under pressure
  • Self-motivated team player with a positive attitude
  • Critical thinker with strong problem-solving abilities

Why Join Parmele Disability Advocates?

  • Make a meaningful impact helping clients access critical benefits
  • Paid training and ongoing development
  • Clear opportunities for career advancement
  • Supportive, team-oriented work environment
  • Established and growing organization

About Us
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states.
Apply Today
If youre looking for a stable, full-time role where your work truly matters, we encourage you to apply and start your career with us.

Flexible work from home options available.