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Client Support Jobs (NOW HIRING)

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Monitise

Client Support Rep

King Of Prussia, PA · On-site

$16.50 - $21.75/hr

Job Title Client Support Rep About the Role The Client Support Representative plays a key role in delivering exceptional service to merchants throughout the lifecycle of onboarding, account ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Aegis Software

Director, Client Support

Horsham, PA · On-site

$135K - $165K/yr

The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams ...

Aegis Software

Director, Client Support

Horsham, PA · On-site

$135K - $165K/yr

The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Onbe

Client Support Specialist

Buffalo Grove, IL · On-site

$18.50 - $24.75/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

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Client Support information

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How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

More about Client Support jobs
What cities are hiring for Client Support jobs? Cities with the most Client Support job openings:
What states have the most Client Support jobs? States with the most job openings for Client Support jobs include:
What job categories do people searching Client Support jobs look for? The top searched job categories for Client Support jobs are:
Client Support jobs near you
Infographic showing various Client Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.
Client Support Manager

Client Support Manager

Barrett Distribution Centers

Olive Branch, MS • On-site

$90K - $110K/yr

Full-time

Posted 27 days ago

Job description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we're a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we're looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you're looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!
The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.
How You'll Make an Impact:
  • Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
  • Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
  • Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
  • Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
  • Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
  • Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
  • Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
  • Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
  • Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
  • Performs other related duties as needed.

Qualifications:
  • Minimum 2 years college required. Bachelor's degree strongly preferred. May substitute 4 years' supervisory experience for college degree.
  • A minimum of 5 years of proven experience in a customer service position; minimum of 2 years' supervisory experience required.
  • Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
  • Proficient with all Microsoft applications; Warehouse Management Systems preferred.
  • Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
  • Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
  • Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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