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Client Support Jobs (NOW HIRING)

SHAZAM

Client Support Representative

Des Moines, IA · On-site

$21 - $25/hr

SHAZAM is looking for a Client Support Representative to join our client support team. In this role, you will answer calls from clients and resolve issues in a timely and efficient manner. What you ...

Luxury Presence

Client Support Representative

Phoenix, AZ

$16.50 - $21.50/hr

Client Support Representative Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit ...

All Together Recovery

Client Support

Danville, KY · On-site

The Client Support Specialist is vital to ensuring client needs are met and improving the treatment atmosphere of ATR. Their primary function is to help the day-to-day operations, logistics, and ...

New

Coreforce

CLIENT SUPPORT SUPERVISOR

Baton Rouge, LA · Remote

Join Our Team as a Client Support Supervisor Company: Coreforce Location: Remote Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an innovative SaaS company providing ...

Onbe

Client Support Manager

Buffalo Grove, IL

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Nimble Robotics

Client Support Manager

Haslet, TX · On-site

The Role The Client Support Manager serves as the primary operational liaison and day-to-day support contact for assigned clients. This role is highly tactical, focusing on the immediate operational ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Tait

Client Support Manager

Lititz, PA

The work involves considerable client contact with an emphasis on providing support tailor-made to the client's system sustainment and vision. Support Managers work with clients on, but are not ...

New

Nimble Robotics

Client Support Manager

Haslet, TX · On-site

The Role The Client Support Manager serves as the primary operational liaison and day-to-day support contact for assigned clients. This role is highly tactical, focusing on the immediate operational ...

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How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

More about Client Support jobs
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What job categories do people searching Client Support jobs look for? The top searched job categories for Client Support jobs are:
Client Support jobs near you

Client Support Representative

SHAZAM

Des Moines, IA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.


And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.


This is a hybrid position based out of our Des Moines, IA office.

What we’re looking for:

SHAZAM is looking for a Client Support Representative to join our client support team. In this role, you will answer calls from clients and resolve issues in a timely and efficient manner.


What you'll do:

  • Take incoming calls from financial institutions with a focus on issue resolution.
  • Maintain adherence to phone schedule to ensure adequate phone coverage for client support.
  • Partner and collaborate with peers and business partners, as needed.
  • Participate in team and department planning meetings.

What you need:

  • 1+ year of call center experience. Prior banking or financial services experience.
  • Strong verbal and written communication skills.
  • Ability to work under the pressure of high expectations and deadlines.
  • Bi-lingual is a plus.

What’s in it for you:

  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work – PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.


SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.


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