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Client Support Jobs in Wisconsin (NOW HIRING)

Client Support Specialist

Germantown, WI Β· On-site

$18.25 - $24.75/hr

VBA is looking for a highly organized Client Support Specialist team member responsible for supporting our clients with daily questions and issue resolution. What can we offer you? VBA is a cloud ...

Client Support Specialist

Milwaukee, WI Β· On-site

$17.75 - $24/hr

Client Support Specialist Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited ...

Client Support Specialist

Milwaukee, WI Β· On-site

$17.75 - $23.75/hr

As a Client Support Specialist, you will be responsible for providing assistance to a population of clients of varying ages, some with complex medical needs, in an engaging, collaborative, and team ...

Client Support Specialist

Milwaukee, WI Β· On-site

$17.75 - $23.75/hr

As a Client Support Specialist, you will be responsible for providing assistance to a population of clients of varying ages, some with complex medical needs, in an engaging, collaborative, and team ...

Client Service Associate

Milwaukee, WI Β· On-site

$14.25 - $19.75/hr

This role involves supporting client communications, coordinating service requests, maintaining accurate records, and assisting with day-to-day operations to ensure high-quality service delivery. The ...

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Client Support information

See Wisconsin salary details

$11

$18

$25

How much do client support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client support in Wisconsin is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.11 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Wisconsin?

For Client Support jobs in Wisconsin, the most frequently searched job titles are:

Infographic showing various Client Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,197 per year, or $18.8 per hour.

Client Support Specialist

Germantown, WI β€’ On-site

$18.25 - $24.75/hr

Full-time

Re-posted 10 days ago


Job description

What are we looking for?

VBA is looking for a highly organized Client Support Specialist team member responsible for supporting our clients with daily questions and issue resolution.

What can we offer you?

VBA is a cloud-based high growth healthcare SAAS company providing solutions for all employee benefit administration. We offer a fun, fast-paced, collaborative work environment where the team rises above the individual. We look for hard work and a commitment to excellence. In turn, we value an individual's personal life and realize a balance must be maintained between work and play to maintain high morale as one of our core philosophies.

Why should you want to work for us?

Our team of multi-talented individuals collaborate to provide custom solutions to the insurance industry. We are highly focused on developing value and tangible benefits for our clients while providing career growth and development for our team members.

What will you be doing?

  • Log, track, and resolve client support requests
  • Development and maintenance of documents
  • Assist in software best practice coaching
  • Assist external clients by collecting information and/or troubleshooting various issues
  • Assist with file related items