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Client Support Jobs in Wisconsin (NOW HIRING)

Courser

Client Account Manager

Sheboygan Falls, WI · On-site

Client Account Manager We are looking for a knowledgeable and customer-focused Client Account ... This role combines technical expertise, customer support, and account management to build strong ...

River Run Computers

Support Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Position Summary: Support Desk Technicians are the ultimate troubleshooters, wielding their ... Become a client whisperer - answer calls, create tickets in ConnectWise, and be the first line of ...

FIS

Analyst Senior, Implementation

Milwaukee, WI · On-site

As a Senior Implementation Analyst supporting debit solutions, you will serve as the primary client-facing lead responsible for guiding financial institutions through the full implementation and ...

Nicolet National Bank

Merchant Services Associate

WI · On-site

Support growth of the Bank's merchant services portfolio by prospecting, client follow-up, banker referrals, and relationship development activities. * Partner with the Merchant Services Admin to ...

Alera Group

Individual Client Executive

New Richmond, WI · On-site

$78K - $106K/yr

Present, deliver, and support products or services that align with client requirements, ensuring smooth onboarding and ongoing service * Resolve client issues promptly while collaborating with ...

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Client Support information

See Wisconsin salary details

$11

$18

$25

How much do client support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for client support in Wisconsin is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Wisconsin? For Client Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Wisconsin look for? The top searched job categories for Client Support jobs in Wisconsin are:
Client Support jobs near you
Infographic showing various Client Support job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $39,197 per year, or $18.8 per hour.

Client Success Manager

Evans Transportation, Inc

Delafield, WI • On-site

$75K/yr

Full-time

Re-posted 29 days ago

Job description

Position Reports to: Vice President of Strategic Client Engagement
Direct Reports: This position has no supervisory responsibilities
Department: Client Solutions
FLSA/Pay Status: Exempt - Salary Full-time
Updated: January 2026
JOB SUMMARY
Under the direction of the Vice President of Strategic Client Engagement, the Client Success Manager will support the Key Account Managers with ongoing client support. In addition to the support role, the Client Success Manager will be financially responsible for the clients in their portfolio and will serve as the single point of accountability. They will assist in selling creative solutions, help onboard key accounts, and determine creative ways to continuously improve and retain their accounts. This will be achieved by supporting the client's supply chain needs through relationship building, problem-solving, thought leadership, and internal and external collaboration.
ESSENTIAL FUNCTIONS
• Supports KAM team with Business Review data, PowerPoint builds, Reporting, Data mining, Data entry, Power BI creation, Claims management, etc.
• Works hand in hand with Key Account Managers on client-specific projects to meet client timelines, improve cost, and drive value.
• Support Sales on ad hoc requests to support existing or new clients.
• Serves as the primary point of contact for select customers within the portfolio, delivering a positive customer experience through proactive professional communication and timely responses.
• Successfully build trust with existing/new clients to allow sales to exit the ongoing support process.
• Grow or maintain key accounts by maintaining relationships at multiple locations and multiple levels within your client portfolio.
• Determine business review needs of each account and execute those reviews.
• Use technology and market data to gain customer insight and understand positive and negative trends with volume and profitability.
• Uncover new opportunities for growth (volume/profitability) and retain or grow the business by presenting strategic solutions.
• Works with and influences the account management team to execute the account strategy and achieve desired results.
• Execute various reports showing profitability, volume trends, and service performance to gain knowledge and determine the need for adjustments to create efficiencies and drive continuous improvement.
• Interprets and uses internal/external data, market intelligence (indexes, research, etc.), and customer information (articles, press, etc.) to provide customers with business insights and improve customer outcomes.
• Stays informed of changes within the customers' business, industry, and sector through regular customer communication and applies that knowledge to identify new opportunities.
• Adheres to Evans' Five Guiding Principles and all departmental and company procedures, policies, and handbooks.
• All other duties as assigned.
Requirements
QUALIFICATIONS AND REQUIREMENTS
• Bachelor's Degree
• 3 - 5 years of related experience with a 3PL.
• Additional years of education and experience may be substituted for each other, as determined by Management.
• Excellent critical thinking and problem-solving skills.
• Experience working in Transportation Management Software (Mercury Gate) is preferred but not required.
• Advanced knowledge of truckload and less than truckload modes is preferred but not required.
• Advanced abilities in Microsoft Office Suite and Power BI are preferred.
• Transportation experience and working knowledge of the industry.
• Elevated level of organizational skills and ability to multitask.
• Ability to read, write, type, and speak English fluently is a requirement of this position.
• Ability to travel 50% or more.
PHYSICAL DEMANDS /WORK ENVIRONMENT
While performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and occasionally stand, lift (up to10 lbs.), and an ability to adjust vision for close vision work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
75000

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