ZipRecruiter

Log In

1

Client Support Jobs in Wisconsin (NOW HIRING)

Forever

Client Care Associate

Oneida, WI · On-site

$17/hr

Deliver exceptional client support across phone, email, and chat channels * Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately document client ...

Russell Investments

Client Service Associate

Milwaukee, WI · On-site

$50K - $60K/yr

The Client Service Associate (CSA) will be responsible for responding to fund-related questions and ... This person will provide support to both sales and operations through the process of opening ...

Russell Investments

Client Service Associate

Milwaukee, WI · On-site

$50K - $60K/yr

The Client Service Associate (CSA) will be responsible for responding to fund-related questions and ... This person will provide support to both sales and operations through the process of opening ...

Courser

Client Account Manager

Sheboygan Falls, WI · On-site

Client Account Manager We are looking for a knowledgeable and customer-focused Client Account ... This role combines technical expertise, customer support, and account management to build strong ...

River Run Computers

Support Desk Technician

Milwaukee, WI

$19.75 - $26.50/hr

Position Summary: Support Desk Technicians are the ultimate troubleshooters, wielding their ... Become a client whisperer - answer calls, create tickets in ConnectWise, and be the first line of ...

SGS

Sales Support Specialist

Appleton, WI · On-site

$21/hr

While the initial focus of this position is on operational and client support activities, the role is intended to develop into a business development position, offering opportunities to build client ...

previous page

Showing results 41-60

All JobsClient Support JobsClient Support Jobs in Wisconsin

Client Support information

See Wisconsin salary details

$11

$18

$25

How much do client support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client support in Wisconsin is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.11 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Wisconsin?

For Client Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Wisconsin look for?

The top searched job categories for Client Support jobs in Wisconsin are:

Client Support jobs near you
Infographic showing various Client Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,197 per year, or $18.8 per hour.

Client Care Associate

Forever

Oneida, WI • On-site

$17/hr

Other

Posted 19 days ago

Job description

Client Care Associate

Location: Green Bay, WI (Hybrid)

Overview

Category Customer Service

Description

At FOREVER®, we help families and individuals save, organize, and share their precious memories – for generations. As the world's first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end solution to digitize, back-up, share, and permanently store personal and family memories. We're on a mission to build a company that serves people and families for generations.

Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.

About the Role

FOREVER is seeking a dynamic, client-focused and tech-savvy professional to join our Client Care Team. In this role, you'll serve as the voice of FOREVER, delivering concierge-level support to clients via phone, email, and chat. You'll assist with product and service inquiries, troubleshoot software issues across our web, mobile (Android/iOS), and desktop platforms (Artisan® and Historian™), and document interactions using tools like Zendesk. The ideal candidate is organized, technically proficient, relationship-oriented, and passionate about delivering exceptional service.

Key Responsibilities
  • Deliver exceptional client support across phone, email, and chat channels
  • Troubleshoot software and service issues across web, mobile, and desktop applications
  • Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or similar platforms)
  • Educate and guide clients on product features and best practices within the FOREVER memory-keeping platform
  • Collaborate cross-functionally with Product, Engineering, and other teams to enhance the overall client experience
  • Contribute to usability testing and continuous improvement initiatives
  • Responsible for all other duties as assigned.
Qualifications
  • Secondary education preferred, but not required.
  • 3+ years of experience working in an inbound and/or outbound call center environment.
  • Proficiency with customer support ticketing systems and live chat platforms.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to thrive in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving.

You'll Thrive at FOREVER If You…

  • Care deeply about helping people preserve and share their precious memories and stories.
  • Are results-oriented, data-savvy, and proactive in solving challenges.
  • Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
  • Want to grow your management and leadership skills in a high-impact role with a growing company.
  • Appreciate a balance of strategic thinking and tactical execution.

What You'll Love About Working at FOREVER:

  • Mission-driven culture with meaningful impact on families around the world.
  • Direct collaboration with senior leaders.
  • A high-ownership, critical role in a growth-stage tech company.
  • Competitive salary, benefits, and opportunities for advancement.
  • A collaborative, values-driven team with a very highly connected remote workforce.

Job Details:

  • Schedule: Monday – Friday 9 am – 6 pm CST plus 1-2 weekends/month (9 am – 5 pm shift) When working on weekends, you will be given 2 week days off that week.
  • Compensation: $17.00/hour + based on experience

Apply