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Client Support Jobs in Nevada (NOW HIRING)

Stord

Client Support Specialist

Las Vegas, NV · On-site

$17.25 - $23.25/hr

Client Support & Responsiveness * Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within established SLAs (response time, resolution time, CSAT) * Acknowledge ...

Stord, Inc.

Client Support Specialist

Las Vegas, NV · On-site

$17.25 - $23.25/hr

Client Support & Responsiveness * Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within established SLAs (response time, resolution time, CSAT) * Acknowledge ...

Switch

Client Support Technician I

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Client Support Technician This role is the first point of contact for customers and internal teams requesting support from Switch. You receive requests, assess urgency, coordinate with the right ...

Switch, Inc.

Client Support Technician I

Las Vegas, NV · On-site +1

$20.50 - $28.25/hr

Client Support Technician This role is the first point of contact for customers and internal teams requesting support from Switch. You receive requests, assess urgency, coordinate with the right ...

Switch

Client Support Technician I

Las Vegas, NV · On-site +1

$20.75 - $28.25/hr

Client Support Technician This role is the first point of contact for customers and internal teams requesting support from Switch. You receive requests, assess urgency, coordinate with the right ...

Boxzooka

Client Success Manager

Henderson, NV · On-site

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments ... Boxzooka has a professional Customer Support system that assures responsiveness and attention to ...

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$11

$19

$25

How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in Nevada is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Nevada? For Client Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Nevada look for? The top searched job categories for Client Support jobs in Nevada are:
What cities in Nevada are hiring for Client Support jobs? Cities in Nevada with the most Client Support job openings:
Client Support jobs near you
Client Support Specialist

Client Support Specialist

Stord

Las Vegas, NV • On-site

$17.25 - $23.25/hr

Full-time

Posted 7 days ago

Stord rating

3.8

Company rating: 3.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role focused on executing established processes, managing standard client inquiries, and building core skills in case management and problem-solving.
CEA Is are expected to operate with a strong sense of accountability, consistently meet performance expectations, and develop the skills required to handle more complex scenarios over time.

What You'll Do:

Client Support & Responsiveness

  • Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within established SLAs (response time, resolution time, CSAT)

  • Acknowledge and triage incoming requests quickly to ensure timely engagement

  • Communicate clearly and professionally in all client interactions

  • Provide consistent updates to clients through resolution

Case Management & Execution

  • Manage assigned cases from intake through resolution using established processes

  • Accurately document, categorize, and update cases in Salesforce

  • Follow SOPs to resolve standard and well-defined client issues

  • Escalate more complex or unclear issues to senior team members when needed

Process Adherence & Quality

  • Follow established workflows, SOPs, and guidelines consistently

  • Maintain accurate and complete case documentation

  • Ensure attention to detail in all client communications and system updates

  • Identify when processes are unclear or missing and flag to leadership

Collaboration & Team Support

  • Partner with internal teams as needed to support case resolution

  • Ask questions and seek guidance when navigating unfamiliar scenarios

  • Contribute to a positive, professional, and accountable team environment

Learning & Development

  • Build foundational knowledge of systems, workflows, and client needs

  • Actively incorporate feedback to improve performance

  • Develop problem-solving skills and confidence in handling cases independently

  • Progress toward managing more complex cases with less oversight

What You'll Need:

  • 2 years in customer support, client experience, or a related field

  • Experience in a fast-paced, client-facing, or supply chain environment preferred

  • Familiarity with CRM or ticketing systems preferred

  • Comfortable working across multiple tools and systems

Apply