ZipRecruiter

Log In

1

Client Support Jobs in Nevada (NOW HIRING)

Boxzooka

Client Success Manager

Henderson, NV

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments ... Boxzooka has a professional Customer Support system that assures responsiveness and attention to ...

The Fountain Group

Customer Service Rep II

Las Vegas, NV · On-site

$20/hr

This role also manages client support, so customer service and industry experience would be very helpful. * Cash handling for money orders and postage * Opening/closing office with office key & alarm ...

next page

Showing results 1-20

People also search for

All JobsClient Support JobsClient Support Jobs in Nevada

Client Support information

See Nevada salary details

$11

$19

$25

How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in Nevada is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Nevada? For Client Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Nevada look for? The top searched job categories for Client Support jobs in Nevada are:
What cities in Nevada are hiring for Client Support jobs? Cities in Nevada with the most Client Support job openings:
Client Support jobs near you
Client Success Manager

Client Success Manager

Boxzooka

Henderson, NV

Full-time

Posted 10 days ago

Job description

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments to our ecommerce clients and operates in a manner consistent with being recognized as the premier fulfillment provider in our space. His/her approach must create value by delivering consultative and proactive client engagements.
Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and resolutions that last. These principles are imbedded in our Continuous Improvement Culture with team members across all departments working together to create satisfied clients.
He/she will follow the Boxzooka Client Experience Playbook, a process for building outstanding client support services. In this role it is critical to be the conduit of information, data, analytics and insight between our brands’ and our operations that support them.
This candidate will facilitate the mutual respect and effective communication vital to this process, while maximizing Boxzooka’s revenues and ensuring that the highest quality service standards are met.
Essential Duties and Responsibilities:
  • Maintaining the client advocate stance.
  • Lead the Client Experience Organization and facilitate the growth of employees as they serve our clients. Create value with consultative and proactive engagements.
  • Becoming entrenched in the business of our clients, understanding their products, strategies and their own organizational workflow.
  • Leverage the Client Experience Playbook to drive results and continuous improvement.
  • Collaborate with operations to find efficiencies and drive towards positive results.
  • Be a proactive member of the Boxzooka Leadership Team by clearly communicating performance levels, areas of opportunity and strategies for outstanding client support.
  • Publishing a summary of weekly client activities highlighting successes and monitoring SLAs.
  • Review the operational processes and provide feedback to the clients and/or internal team on recommendations where efficiencies and cost savings can be realized.
  • Collaborate with fulfillment team to manage client specific service level agreements for all aspects of the workflow
  • Summarize client ticketing data and provide analysis
  • Address all "escalations" and/or ensure that they are properly communicated with the management team for resolution.
  • Obtain client forecasts and communicate information with our operational peers to make them successful in execution. Audit client forecasting accuracy.
Requirements:
  • E-commerce, distribution and/or strong management experience is a plus.
  • Account management leadership experience in a service-oriented company.
  • Must possess strong written and verbal communication skills.
  • Excellent problem-solving capabilities.
  • Proficient with all MS Office applications - especially MS Excel and PowerPoint.
To shine in this role, the ideal candidate will possess:
  • A proven track record in managing customer support teams.
  • Key traits, such as; Initiative, Resourcefulness, Decisiveness, Drive, Adaptability, and Motivational Leadership
  • An understanding of the client management role and required responsiveness to client needs.
  • Strong influence skills and ability to manage and coordinate business projects with the clients.
  • The ability to work on multiple projects, manage time and meet deadlines.
  • Strong collaborative teamworking skills and ability to work in a high-pressure environment
  • A startup mentality and drive focused on being proactive, not reactive.
About Boxzooka
Boxzooka is a technology driven, retail and eCommerce fulfillment solutions provider headquartered in Secaucus, NJ with locations throughout the country. We provide fulfillment services to some of the country's fastest growing internet and retail brands.

Apply