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It Helpdesk Support Jobs in Nevada (NOW HIRING)

Redwood Materials

IT Support Specialist

Mccarran, NV

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Elemental Brands

IT Support Specialist

Reno, NV

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV · On-site

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

Are you passionate about helping others and looking to grow your career in a supportive, mission ... The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ...

Acro Service Corp.

IT Support Specialist

Carson City, NV · On-site

$22 - $24/hr

Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...

Revel Staffing

IT Manager

Reno, NV · On-site

$85 - $120/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

AGS

IT Support Manager

Las Vegas, NV · On-site

You will lead the onsite IT Support team in Las Vegas, reporting to the Senior IT Support Manager ... A passion to help your team members and to work with them for the greater good; excellent ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The OpportunityThe IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

$55 - $85/hr

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon Gold

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

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All JobsIt Helpdesk Support JobsIt Helpdesk Support Jobs in Nevada

It Helpdesk Support information

See Nevada salary details

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How much do it helpdesk support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it helpdesk support in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is an IT helpdesk support?

IT Helpdesk Support specialists are professionals who provide technical assistance and support to users experiencing issues with computer systems, software, and hardware. They help troubleshoot problems, answer questions, and guide users through solutions either remotely or in person. Their responsibilities often include resolving technical issues, installing and configuring software, and maintaining user accounts. IT Helpdesk Support specialists play a crucial role in ensuring smooth daily operations in organizations by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an IT helpdesk support?

To thrive as an IT Helpdesk Support, you need a solid understanding of computer hardware, operating systems, networking basics, and problem-solving, often backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and customer service skills help you effectively resolve user issues and build rapport. These skills and qualities are essential for quickly diagnosing problems, minimizing downtime, and ensuring a positive user experience.

What are some common challenges faced by IT helpdesk support professionals, and how can they effectively manage these issues?

IT Helpdesk Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating clearly with users who have varying levels of technical knowledge. To manage these situations effectively, it's important to prioritize tickets based on urgency, continually develop technical and customer service skills, and use available resources and documentation to find solutions quickly. Building strong relationships with other IT team members also helps in escalating complex problems and sharing knowledge.

What is the difference between It Helpdesk Support vs Network Technician?

AspectIt Helpdesk SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, office, remote supportData centers, network infrastructure sites
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring, maintaining network hardware and infrastructure
Industry UsageIT support, customer serviceNetworking, telecommunications

While both roles support IT infrastructure, It Helpdesk Support focuses on end-user assistance and software troubleshooting, whereas Network Technicians specialize in maintaining and configuring network hardware and infrastructure. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

Is IT Helpdesk Support a good career?

IT Helpdesk Support is a viable career option for individuals interested in technology, troubleshooting, and customer service. It offers opportunities for skill development, certifications like CompTIA A+ or Network+, and potential advancement into specialized IT roles or management positions.

What qualifications do I need for IT helpdesk support?

IT Helpdesk Support roles typically require a high school diploma or equivalent, with many employers preferring some post-secondary education or certifications. Relevant skills include knowledge of operating systems, troubleshooting hardware and software issues, and familiarity with ticketing systems; certifications like CompTIA A+ can enhance job prospects.

What are popular job titles related to It Helpdesk Support jobs in Nevada?

For It Helpdesk Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Support jobs in Nevada look for?

The top searched job categories for It Helpdesk Support jobs in Nevada are:

What cities in Nevada are hiring for It Helpdesk Support jobs?

Cities in Nevada with the most It Helpdesk Support job openings:

It Helpdesk Support jobs near you
Infographic showing various It Helpdesk Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

IT Helpdesk Support Specialist II

Ainsworth Game Technology

Las Vegas, NV • On-site

Full-time

Posted 2 days ago

New

Key responsibilities

  • Assist with troubleshooting and resolving issues related to computers, printers, scanners, and related software applications.

  • Install, repair, and service computers and associated equipment, maintaining accurate records of IT assets.

  • Support testing of new equipment, software, and systems, and coordinate with contractors/vendors for onsite jobs.

Job description

POSITION SUMMARY

The IT Helpdesk Support Specialist II will assist with troubleshooting and maintaining computers, printers, scanners, and related software applications. This position will need excellent problem-solving, communication, interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. This position primarily supports our Las Vegas office and remote end-users located within the United States.

Reports to: Global IT Helpdesk Manager

MAIN RESPONSIBILITIES

  • Provide support to all internal users, assisting with PC, peripherals, mobile devices, and system software issues in a timely manner.
  • Troubleshoot problems through resolution.
  • Knowledgeable in the field of IT to solve basic to moderate IT issues without additional assistance from other team members while also providing a high level of customer service at all times.
  • Install, repair and service computers and associated equipment. Maintain accurate records of IT assets including specifications, serial numbers, licensing (non-departmental), service histories, warranties, and allocation.
  • Ensure IT policies are adhered to, including access to and usage of resources.
  • Coordinate and supervise contractors/vendors onsite jobs.
  • Aid in testing new equipment, software, and systems.
  • Demonstrate sound knowledge of the following:
    • Windows OS and other windows applications, including networking experience
    • PC hardware and software knowledge (e.g., Microsoft)
    • Microsoft Office 365
    • VM Environment (an advantage)
    • Enterprise Endpoint Security (an advantage)

JOB REQUIREMENTS

Education/Experience

  • Bachelor/Associates degree in IT field, preferred.
  • IT related certification CompTIA A+, Network+, Security+, ITIL, or MCP, preferred.
  • Minimum of 1 year in customer service role within an IT support team.
  • Minimum of 1 year in hands-on troubleshooting and break/fix of PC and IT infrastructure.
  • Minimum of 1 year in technical documentation or knowledge share.

Knowledge & Skills

  • Working knowledge of Windows 11, Active Directory (AD), and desktop technologies.
  • User-level knowledge of MS Office Applications.
  • Excellent written and verbal communication skills in English.
  • Excellent hands-on and problem-solving abilities.
  • Self-starter, dependable, and completing tasks with accuracy and attention to detail.
  • Familiarity with ITIL or IT resolution methodology.
  • Must respect and follow internal IT Policy and Procedures.

PHYSICAL REQUIREMENTS

  • Must be able to lift and transport equipment weighing up to 50 lbs.
  • Position requires frequent walking between departments and offices.
  • Sufficient physical ability and mobility to work in an office environment.
  • Ability to sit for prolonged periods of time while working at a computer.
  • Visual acuity to read information on a screen.

ADDITIONAL REQUIREMENTS

  • The successful candidate must be able to obtain and maintain a Nevada Gaming registration and other jurisdictional gaming licenses, as required.
  • Position is onsite full-time.