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Payments Support Jobs in Nevada (NOW HIRING)

Payments & POS Sales Partner (1099) Las Vegas Metro & Surrounding Markets About SensaPay & BLogic ... S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational ...

Associate Counsel

Las Vegas, NV ยท On-site

$155K - $180K/yr

Experience supporting payments, FinTech, gaming, SaaS, or other regulated industries * Experience partnering with cross-functional business teams * Familiarity with contract lifecycle management (CLM ...

Payment Poster Coordinator

Las Vegas, NV ยท On-site

$20.35 - $28.49/hr

You will post all payments and adjustments daily * You will contact payer and initiate requests for ... Wellbeing support, including free counseling and referral services * Time away from work programs ...

Be Seen First

What we do: Riverside Payments is one of the largest and fastest growing merchant services ... Check in with National Sales Managers for support in closing new accounts and to receive additional ...

New

Be Seen First

What we do: Riverside Payments is one of the largest and fastest growing merchant services ... Check in with National Sales Managers for support in closing new accounts and to receive additional ...

New

DevOps Engineer

Las Vegas, NV ยท On-site +1

$110K - $155K/yr

You'll work closely with Product Development and IT teams to support software delivery, improve ... Experience in FinTech, payments, gaming, or other highly regulated environments Equal Employment ...

IPM provides expertise to support physician management and alignment models; provides leadership to ... Confirms Electronic Funds Transfer (EFT) and deposits (including lockbox) and processes payments ...

Staff Accountant

Las Vegas, NV ยท On-site

$55K - $70K/yr

On-site - Las Vegas, NV Pavilion Payments is looking for a Staff Accountant with hands-on general ... Support month-end and year-end close activities, including accruals, prepaid expenses, and fixed ...

Support Services Assistant

Elko, NV ยท On-site

$15.50 - $20.50/hr

Support Services Assistant The Support Services Assistant performs clerical, secretarial ... Processes fees accepted for payment of services and licenses. * Performs fingerprinting for the ...

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Payments Support information

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

What are popular job titles related to Payments Support jobs in Nevada?

For Payments Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Payments Support jobs in Nevada look for?

The top searched job categories for Payments Support jobs in Nevada are:

What cities in Nevada are hiring for Payments Support jobs?

Cities in Nevada with the most Payments Support job openings:

Infographic showing various Payments Support job openings in Nevada as of June 2026, with employment types broken down into 7% As Needed, 59% Full Time, 28% Part Time, 4% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Technical Resolution Specialist

Pavilion Payments

Las Vegas, NV โ€ข Remote

$28 - $34/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Job description

Location: Las Vegas, NV | On-site Wednesday through Friday; remote Saturday and Sunday

What You Will Be Doing:

The Technical Resolution Specialist provides Tier 2 support for customer and equipment issues involving both hardware and software. In this role, you'll manage support tickets, troubleshoot ATM and kiosk issues, coordinate vendor escalations, and work directly with customers through phone, email, remote support, and occasional on-site visits to resolve technical issues.

We are looking for someone who is comfortable with break-fix support, can think through technical issues, and knows when to resolve a problem independently or escalate.

Key Responsibilities:
  • Provide Tier 2 technical support for hardware and software issues involving ATMs, kiosks, and payment technology.
  • Troubleshoot issues, determine appropriate resolutions, and escalate more complex problems as needed.
  • Manage and follow up on Jira tickets to ensure timely resolution.
  • Monitor system dashboards and respond to equipment alerts.
  • Coordinate with third-party vendors and internal teams to resolve technical issues.
  • Support customers through phone, email, and remote troubleshooting, with occasional travel to customer sites when hands-on assistance is needed.
  • Document issues, solutions, and updates clearly to keep customers and internal teams informed.
Qualifications:
  • 2–3 years of technical support, field service, or break-fix experience
  • Experience troubleshooting both hardware and software issues
  • Familiarity with Jira and VoIP call tools
  • Working knowledge of Windows OS
  • Strong problem-solving, communication, and time-management skills
  • Ability to work independently and manage multiple open issues
  • Professional and comfortable interacting directly with customers
  • Ability to work Wednesday through Sunday
  • Ability to travel by car or airplane as needed (<20%)
  • Ability to secure and maintain gaming licenses in multiple jurisdictions
Preferred Experience:
  • Casino equipment, ATM, kiosk, payments, or gaming technology support
  • Basic SQL knowledge
  • Linux experience
  • Experience coordinating field technicians or third-party vendors
Perks & Benefits!
  • A great company that is focused on team building and career pathing for its team!
  • Join a team that is fun, friendly, and customer-focused!
  • Excellent employee benefits package - Health, Dental, Vision, 401(k) match, and more!
Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.