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Client Support Jobs in Springfield, MO (NOW HIRING)

Brightli

Client Access Representative

Bolivar, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Springfield, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Springfield, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Springfield, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Bolivar, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Republic, MO · On-site

A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients.

Brightli

Client Access Representative

Republic, MO · On-site

A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients.

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All JobsClient Support JobsClient Support Jobs in Springfield, MO

Client Support information

See Springfield, MO salary details

$9

$15

$21

How much do client support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for client support in Springfield, MO is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO? For Client Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Springfield, MO look for? The top searched job categories for Client Support jobs in Springfield, MO are:
Client Support jobs near you
Infographic showing various Client Support job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,113 per year, or $15.9 per hour.

Client Support Specialist

Parmele Disability Advocates

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Benefits:
  • Dental and/or Vision | Delta Dental | Nationwide Coverage
  • Health Insurance | Nationwide Coverage
  • 401(k)
  • Employee discounts
  • Paid time off

Location: Springfield, MO (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals obtain the Social Security and VA disability benefits they deserve. As a Client Support Specialist, you will be the first point of contact for prospective clients, providing compassionate support, clear communication, and guidance during an important time in their lives.
No prior disability experience is required. We provide paid training, ongoing support, and opportunities for career growth.
Hybrid/Remote Work Opportunity
This position begins with required in-office training. After successfully completing training, employees transition to a hybrid/remote work schedule. Company equipment is provided upon completion of training.
What You'll Do
As a Client Support Specialist, you'll create a positive experience for prospective clients through professional communication, active listening, and thoughtful problem-solving.
Key Responsibilities

  •  Respond to inbound inquiries by phone and live chat regarding Social Security Disability Insurance (SSDI) and VA disability services. 
  •  Contact prospective clients who have expressed interest in disability representation. 
  •  Explain our services and guide individuals through the intake process. 
  •  Gather and accurately enter client information into company systems. 
  •  Schedule consultations and coordinate follow-up communications. 
  •  Maintain detailed records and documentation. 
  •  Assist with additional administrative duties as needed. 
What We're Looking For

We're seeking dependable, compassionate professionals who enjoy helping others and thrive in a fast-paced environment.
Qualifications

  •  Strong verbal communication skills and a professional phone presence. 
  •  Ability to confidently guide conversations and build rapport with callers. 
  •  Demonstrated empathy, patience, and a commitment to providing exceptional service on every interaction. 
  •  Strong attention to detail and critical-thinking skills. 
  •  Proficiency with Microsoft Office applications. 
  •  Ability to accurately manage data entry and documentation. 
  •  Previous experience in customer service, phone-based sales, call center operations, administrative support, or a related field preferred. 
  •  Excellent interpersonal and organizational skills. 
  •  Ability to learn new systems and processes quickly. 
Why Join Parmele Disability Advocates?

  •  Make a meaningful difference by helping individuals access life-changing benefits. 
  •  Receive paid training and ongoing professional development. 
  •  Enjoy clear opportunities for advancement within a growing organization. 
  •  Work in a supportive, collaborative team environment. 
  •  Join an established company with a strong reputation for client advocacy. 
About Parmele Disability Advocates
With more than 150 years of combined disability advocacy experience, Parmele Disability Advocates has helped over 61,000 individuals secure the benefits they need. What began as a two-person operation has grown into a team of more than 150 professionals serving clients across multiple states.
Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.