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Client Support Jobs in Springfield, MO (NOW HIRING)

Alpine Legacy Group

Client Consultant

Ozark, MO · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once ... Our training blends mentorship, real-world experience, and personalized support from leaders who ...

Brightli

Client Access Representative

Springfield, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Client Access Representative

Springfield, MO · On-site

Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks ...

Brightli

Supervisor, Client Access

Springfield, MO · On-site

Lead and inspire the Client Access team by providing daily oversight, guidance, and support to ensure exceptional service delivery Coach, mentor, and develop team members through regular feedback ...

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All JobsClient Support JobsClient Support Jobs in Springfield, MO

Client Support information

See Springfield, MO salary details

$10

$16

$22

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Springfield, MO is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO? For Client Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Springfield, MO look for? The top searched job categories for Client Support jobs in Springfield, MO are:
Client Support jobs near you
Infographic showing various Client Support job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $35,321 per year, or $17 per hour.

Client Support Representative

Parmele Disability Advocates

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance

MondayFriday, 8:00 AM 5:00 PM
Springfield, MO | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.

Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. The Client Support Representative position is the heart of client communication providing vital administrative support and compassionate guidance to individuals during some of the most challenging times in their lives.
No prior experience? No problem. We provide paid training and a clear path for success.
What Youll Do
Youll act as a bridge between clients, our firm, and the Social Security Administration (SSA), ensuring accurate case tracking, timely communication, and exceptional client service.
Key responsibilities:

  • Serve as a professional liaison between clients and the Social Security Administration (SSA)
  • Respond to client inquiries with empathy, clarity, and professionalism
  • Collect and document case information accurately and efficiently
  • Track deadlines and prepare timely correspondence
  • Maintain and update case files in our system with precision
  • Perform administrative tasks to support effective case management
  • Collaborate with internal teams to ensure smooth client experiences
  • Assist with additional duties as needed to support clients and the firm

What Were Looking For
Were seeking motivated individuals who are organized, detail-oriented, and ready to learn.
Qualifications:

  • Prior customer service experience preferred
  • Excellent written and verbal communication skills
  • Strong ability to work independently and manage multiple priorities
  • Detail-oriented with strong organizational and time management skills
  • Calm, composed, and professional under pressure
  • Self-motivated team player with a positive attitude
  • Critical thinker with strong problem-solving abilities

Why Join Parmele Disability Advocates?

  • Make a meaningful impact helping clients access critical benefits
  • Paid training and ongoing development
  • Clear opportunities for career advancement
  • Supportive, team-oriented work environment
  • Established and growing organization

About Us
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states.
Apply Today
If youre looking for a stable, full-time role where your work truly matters, we encourage you to apply and start your career with us.

Flexible work from home options available.