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Client Support Jobs in Springfield, MO (NOW HIRING)

AMRI

Quality Assurance Specialist III

Springfield, MO · On-site

Audits and Client Support Participate in and support internal and external audit programs, including planning, conducting audits, weekly walkthroughs, and preparing audit reports. Participate in ...

Brightli

Residential Coordinator

Springfield, MO · On-site

Document client activities, behaviors, and group participation in accordance with regulatory and program standards * Support crisis situations by utilizing verbaldeescalationtechniques and behavioral ...

Alps Pharmacy

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

Alps Pharmacy

CUSTOMER EXPERIENCE SPECIALIST

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

Alps Pharmacy

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

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All JobsClient Support JobsClient Support Jobs in Springfield, MO

Client Support information

See Springfield, MO salary details

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How much do client support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client support in Springfield, MO is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.84 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO?

For Client Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Springfield, MO look for?

The top searched job categories for Client Support jobs in Springfield, MO are:

Client Support jobs near you
Infographic showing various Client Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,113 per year, or $15.9 per hour.

Customer Solutions Specialist

Nixa, MO • On-site

Hope's Global Getaways
See more jobs at Hope's Global Getawaysexternal

Other

Re-posted 11 days ago

Job description

About the job Customer Solutions Specialist
Summary
Do you enjoy helping people find the right solutions while providing exceptional service? We're growing our remote team and looking for organized, resourceful, and customer-focused individuals to join us as Customer Solutions Specialists.
In this role, you'll work closely with clients to answer questions, coordinate travel arrangements, and provide guidance throughout the planning process. If you enjoy communication, problem-solving, and delivering outstanding support, this flexible remote opportunity offers comprehensive training and long-term growth potential.
Key Responsibilities

  • Connect with clients to understand their travel goals, preferences, and planning needs
  • Research destinations, hotels, resorts, cruises, transportation, tours, and vacation experiences
  • Recommend travel options that align with each client's interests, budget, and expectations
  • Coordinate reservations, itinerary details, and travel services using approved booking platforms
  • Prepare booking confirmations, travel itineraries, documentation, and important departure information
  • Assist with reservation updates, itinerary revisions, cancellations, and special travel requests
  • Verify reservation details and travel documentation for accuracy and completeness
  • Keep clients informed by providing timely updates and responding to travel-related questions
  • Maintain organized client records, booking information, and communication history within company systems
  • Collaborate with preferred travel suppliers to deliver exceptional service and seamless travel experiences
  • Participate in ongoing supplier training, destination education, and professional development opportunities
What We Offer
  • Fully remote work opportunity
  • Flexible scheduling with full-time and part-time options
  • Comprehensive onboarding and training program
  • Ongoing mentorship and leadership support
  • Career advancement and professional development opportunities
  • Performance-based incentives and recognition
  • Travel discounts and exclusive industry benefits
  • Supportive and collaborative virtual team environment
  • Access to continuing education and learning resources
Qualifications
  • Excellent written, verbal, and interpersonal communication skills
  • Strong customer service and relationship-building abilities
  • Exceptional organizational skills with keen attention to detail
  • Ability to manage multiple client requests while maintaining accuracy
  • Comfortable using online booking systems, web-based applications, and digital communication tools
  • Professional, dependable, and solution-oriented mindset
  • Strong problem-solving, critical-thinking, and decision-making abilities
  • Self-motivated with the ability to work independently
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions
Who Thrives in This Position?
Successful team members often:
  • Enjoy helping clients create smooth and enjoyable travel experiences
  • Build lasting relationships through responsive and professional communication
  • Stay organized while managing multiple projects and client requests
  • Adapt confidently to changing travel plans and evolving priorities
  • Demonstrate accountability, initiative, and strong follow-through
  • Have an interest in travel, hospitality, tourism, customer experience, client support, travel coordination, or flexible remote career opportunities

Apply