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Client Support Jobs in Springfield, MO (NOW HIRING)

Document client activities, behaviors, and group participation in accordance with regulatory and program standards * Support crisis situations by utilizing verbal de-escalation techniques and ...

Document client activities, behaviors, and group participation in accordance with regulatory and program standards * Support crisis situations by utilizing verbaldeescalationtechniques and behavioral ...

CUSTOMER EXPERIENCE SPECIALIST

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Manages routine client support activities and resolution of routine to complex client issues and requests * Assesses client needs by partnering with community leadership and present value proposition ...

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Financial Advisor

Springfield, MO · On-site

$137K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Showing results 41-60

Client Support information

See Springfield, MO salary details

$9

$15

$21

How much do client support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client support in Springfield, MO is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.84 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO?

For Client Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Springfield, MO look for?

The top searched job categories for Client Support jobs in Springfield, MO are:

Infographic showing various Client Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,113 per year, or $15.9 per hour.

Residential Coordinator

Brightli

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Job Description:
Job Title: Residential Coordinator
Location: Springfield, MO
Department: Recovery Services
Employment Type: Full-time
Job Summary:
Join a compassionate, recovery-focused team where your work directly supports individuals on their path toward healing and stability. As a Residential Coordinator, you will help create a safe, structured, and therapeutic residential environment by supporting the clinical team, supervising clients, and modeling positive, recovery-oriented behavior. This role offers meaningful interaction with clients, opportunities to grow foundational leadership skills, collaboration with a dedicated multidisciplinary team, hands-on involvement in residential programming, and the chance to make a lasting impact in the lives of others.
In this position, you will assist with assigned treatment procedures, monitor and support clients throughout daily activities, and help orient both clients and staff to program expectations. You will contribute to documentation, group facilitation, crisis support, and overall residential operations while ensuring compliance with state, regulatory, and CARF standards.
The Residential Coordinator position offers...
  • All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
  • Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
  • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
  • Comprehensive Training - Learn and develop skills with our robust on-the-job training
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:
  • Supervise and monitor clients to ensure a safe, structured, and therapeutic residential environment
  • Model appropriate behavior and reinforce program expectations, rules, and client rights
  • Communicate client behaviors, progress, and concerns to the clinical team in a timely manner
  • Document client activities, behaviors, and group participation in accordance with regulatory and program standards
  • Support crisis situations by utilizing verbal de-escalation techniques and behavioral interventions
  • Assist with screening and monitoring detoxification clients to support safety and recovery needs when applicable
  • Facilitate education or recreational groups as scheduled and assist with group curricula preparation
  • Adhere to medication policies and collaborate with trained Behavioral Health Technicians to ensure compliance
  • Provide client transportation as needed
  • Perform Behavioral Health Technician duties to support daily residential operations
  • Ensure unusual incidents are reported and documented according to policy
  • Complete all required trainings within designated timeframes to maintain compliance with State Regulatory and CARF standards
  • Ensure facility is compliant with residential regulations (ie, CARF, Food Safety, Inspections)

Education and/or Experience Qualifications:
  • Bachelor's degree from an accredited college or university in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field

  • OR

  • High school diploma or GED with at least two (2) years of responsible employment history

Additional Qualifications:
  • Knowledge of confidentiality laws governing substance use disorder and mental health treatment, including HIPAA and 42 CFR Part II
  • Ability to build rapport and work effectively with a diverse client population
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize responsibilities in a dynamic environment
  • Valid driver's license, acceptable driving record, and current auto insurance
  • Successful completion of required background, driving, and abuse/neglect checks
  • Experience with Substance Use Disorders

Physical Requirements:
  • Ability to perform sedentary work, exerting up to 10 pounds of force occasionally
  • Frequent repetitive movements of hands, fingers, and arms for typing and writing
  • Ability to sit for extended periods with occasional walking or standing

Brightli is on a Mission:
Brightli is on a mission to change and save lives by delivering compassionate, person-centered care that empowers recovery and hope. If you are passionate about helping others, value teamwork, and want to make a meaningful difference every day, we encourage you to apply and join our mission-driven team.
Keywords: Residential Coordinator Assistant, Behavioral Health, Residential Treatment, Recovery Services, Client Support, Mental Health Jobs, Substance Use Treatment, Healthcare Careers, Full-Time Healthcare, Recovery, Substance Use Disorders
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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