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Client Support Jobs in Springfield, MO (NOW HIRING)

Federal Protection Inc

Support Specialist

Springfield, MO · On-site

$38K - $47K/yr

Remote Support Specialist I (In Office) Summary Description: Under the general direction of the ... This includes both Client and Federal Protection Team member calls. * Create "Cases" in Salesforce ...

Brightli

Residential Coordinator

Springfield, MO · On-site

Document client activities, behaviors, and group participation in accordance with regulatory and program standards * Support crisis situations by utilizing verbal de-escalation techniques and ...

Brightli

Residential Coordinator

Springfield, MO · On-site

Document client activities, behaviors, and group participation in accordance with regulatory and program standards * Support crisis situations by utilizing verbaldeescalationtechniques and behavioral ...

Northwestern Mutual

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Northwestern Mutual

Financial Advisor

Springfield, MO

$137K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Northwestern Mutual

Financial Advisor

Springfield, MO · On-site

$137K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

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All JobsClient Support JobsClient Support Jobs in Springfield, MO

Client Support information

See Springfield, MO salary details

$10

$16

$22

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Springfield, MO is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO? For Client Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Springfield, MO look for? The top searched job categories for Client Support jobs in Springfield, MO are:
Client Support jobs near you
Infographic showing various Client Support job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $35,321 per year, or $17 per hour.

Client Relations Manager

Seniors Helping Seniors Ozarks

Springfield, MO • On-site

Full-time

Posted 16 days ago

Job description

Job Title: Client Relations Manager

Location: Springfield, MO

Employment Type: Full-Time

This role is best suited for someone who thrives in a fast-paced, high-accountability environment and takes pride in doing meaningful, challenging work.

About Seniors Helping Seniors® Ozarks

Seniors Helping Seniors® Ozarks is a trusted in-home care service that pairs compassionate caregivers - often seniors themselves - with older adults who want to maintain independence and quality of life. Our mission is rooted in dignity, respect, and meaningful relationships.

Position Overview

We are seeking a dedicated and organized Client Relations Manager to serve as a key liaison between clients, families, caregivers, and our internal team. This role is ideal for someone who is relationship-focused, detail-oriented, communication drive, and passionate about serving seniors. The Client Relations Manager ensures excellent client experiences from initial inquiry through ongoing care.


Our Environment
We’re an early-stage company growing quickly and intentionally. Our leadership team is small, hands-on, and highly engaged. Everyone here plays a meaningful role, and everyone is expected to contribute.
The work is fast-paced, collaborative, and demanding at times. We value flexibility and trust our team to manage their time, but we also expect strong work ethic, ownership, and accountability. The days can be full, the priorities can shift, and the expectations are high.
The upside? You’ll have impact, visibility, room to grow, and the chance to build something that matters with people who care.

Key Responsibilities

· Serve as the primary point of contact for clients and their families

· Conduct client intakes, assessments, and follow-up visits

· Match clients with appropriate caregivers based on needs, preferences, and personalities

· Maintain regular communication to ensure client satisfaction and address concerns promptly

· Coordinate schedules and collaborate closely with the caregiving and administrative teams

· Document client interactions, care updates, and service changes accurately

· Support client retention through proactive relationship management

· Uphold Seniors Helping Seniors® standards, values, and compliance requirements

Qualifications

· Prior experience in client relations, care coordination, healthcare, social services, or a related field preferred, but not required

· Strong interpersonal and communication skills

· Compassionate, patient, and professional demeanor

· Excellent organizational and time-management abilities

· Comfortable using scheduling systems and basic office software

· Ability to handle sensitive situations with discretion and empathy

· Reliable transportation and ability to travel locally as needed

What We Offer

· Competitive full-time compensation

· Meaningful work that makes a real difference in the lives of seniors

· Supportive, mission-driven team environment

· Training

· Opportunity to grow with a respected and expanding organization

How to Apply

Interested candidates are encouraged to apply by submitting their resume and answering screening questions.