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Client Support Jobs in Springfield, MO (NOW HIRING)

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Financial Advisor

Springfield, MO · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

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Client Support information

See Springfield, MO salary details

$10

$16

$22

How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in Springfield, MO is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Springfield, MO? For Client Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Springfield, MO look for? The top searched job categories for Client Support jobs in Springfield, MO are:

School Based Support Supervisor

Brightli

Springfield, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Brightli rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Job Description:

Job Title: School Based Support Supervisor

Location: Springfield, MO
Department: School Based Serviced
Employment Type: Full-time

Job Summary:
Join a compassionate, mission-driven team where you can truly make a difference in the lives of youth and families every day. As a School Based Support Supervisor, you will have the opportunity to lead and mentor a dedicated team, shape meaningful clinical outcomes, collaborate with schools and communities, and grow your leadership career in an organization that values your expertise and wellbeing. We are looking for a collaborative, organized, and empathetic professional who thrives in a fast-paced environment and is passionate about supporting both clients and team members.

In this role, you will provide clinical supervision to School-Based Support Specialists while ensuring the delivery of high-quality, client-centered care. You will manage a caseload, conduct assessments, support treatment planning, and serve as a key resource for crisis intervention and program development-all within a dynamic school-based setting.

This position offers...
Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement- Company paid for work functions requiring travel
Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:
Lead and support School-Based Support Specialists through regular supervision, coaching, and team meetings to enhance clinical performance and professional development
Provide direct clinical services including assessments, counseling, crisis intervention, and skill-building to support client growth and treatment goals
Collaborate with schools, families, and community partners to develop and implement effective treatment plans and ensure continuity of care
Monitor and review documentation for accuracy and compliance, providing constructive feedback and guidance to staff
Participate in client staffing, case reviews, and quality assurance processes to improve service delivery and outcomes
Respond to crisis situations during business hours and on-call rotations, ensuring timely and effective intervention
Support hiring efforts, staff development, and onboarding processes to strengthen the team
Conduct outreach, home visits, and community education to promote mental health awareness and client engagement
Assist with program management tasks including data collection, evaluation, and adherence to organizational and regulatory standards
Ensure compliance with all policies, procedures, ethical standards, and clinical documentation requirements

Education, Experience, and/or Credential Qualifications:
Master's degree in Psychology, Social Work, Sociology, or a related field strongly preferred
Bachelor's degree in Psychology, Social Work, or a related human services field with a minimum of 3 years of relevant experience
Demonstrated experience providing clinical services and working within school-based or community-based settings preferred

Additional Qualifications:
Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screening
Valid driver's license in state of residency with acceptable driving record required
Proof of current auto insurance required
Reliable transportation required for travel and potential client transport
Strong communication, leadership, and problem-solving skills
Ability to manage multiple priorities and work collaboratively within a team environment
Must obtain ongoing training to meet professional development and DMH standards

Physical Requirements
Perform primarily sedentary work involving sitting for extended periods with occasional standing or walking
Exert up to 10 pounds of force occasionally to lift, carry, push, or pull objects
Utilize repetitive hand, wrist, and finger movements for typing and documentation tasks
Maintain ability to perform essential job duties in an office, school, or community-based environment

Keywords: school-based services, clinical supervisor, behavioral health, mental health, case management, counseling, team leadership, youth services, community outreach, crisis intervention

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.


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