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Home Based Chat Support Jobs in Springfield, MO (NOW HIRING)

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Home Based Chat Support information

See Springfield, MO salary details

$13

$23

$40

How much do home based chat support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for home based chat support in Springfield, MO is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Springfield, MO? The most popular types of Chat Support jobs in Springfield, MO are:
What are popular job titles related to Home Based Chat Support jobs in Springfield, MO? For Home Based Chat Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Springfield, MO look for? The top searched job categories for Home Based Chat Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Home Based Chat Support jobs? Cities near Springfield, MO with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Springfield, MO as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $49,283 per year, or $23.7 per hour.
School Based Support Specialist (Ozark District)

School Based Support Specialist (Ozark District)

Brightli

Ozark, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Job Title:School Based Support Specialist

Location:Ozark, Missouri

Department:School Based Services

Employment Type:Full Time

Job Summary:
Join our dedicated and compassionate team as a School-Based Support Specialist, where you will play a crucial role infacilitatingsmooth transitions for individuals into community living. This position offers the opportunity to make a significant impact on students' lives by providing essential support and resources tailored to their unique needs.You will work collaboratively with mental health services and educational staff to empower students, helping them thrive in their home and community environments.If you are passionate about fostering recovery and resilience in youth, this is the perfect opportunity for you!

In this role, you will coordinate mental health services within school hours, ensuring that students have access to the necessary resources andassistanceduring their educational journey. Yourexpertisein psychological concepts will be instrumental in implementing comprehensive treatment plans that promote student success.

This position offers...
Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement- Company paid for work functions requiring travel
Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:
Apply behavioral science principles to support youth in thriving in their home and community environments.
Offer specialized services during school hours directly on school premises, empowering students to succeed and improve their overall functioning.
Employ a supportive educational approach that aligns with the client's treatment goals and fosters recovery and resilience.
Engage in a range of activities designed to meet the diverse needs andobjectivesof the students.
Manage a caseload, ensuring coordination with supervisory staff andparticipatingin client staffing toidentifychallenges and set achievable treatment goals.
Provide emergency services to students in emotional crisis, offering rapidassistanceand comprehensive follow-up.
Collaborate closely withBrightliOperational Guidelines and adhere to professional ethical codes.
Support management requirements, including data collection, program evaluation, and grant applications.
Conduct outreach and home visits as necessary to engage with clients, particularly during school breaks.
Be prepared to take onadditionalresponsibilities as needed to ensure the successful provision of mental health services.

Education, Experience, and/or Credential Qualifications:
A Bachelor's degree in Psychology, Social Work, or other human services specialized field of study; or
A Bachelor's degree in an unrelated field with two years of related work experience; or
Any four-year combination of higher education and two years of related work experience; or
AnAssociate'sof Applied Science in Behavioral Health Support; or
Four years of qualifying experience, which must include delivery of services to individuals with mental health disorders, substance use disorders, or developmental disabilities.

Additional Qualifications:
Must be at least twenty-one (21) years of age tooperatea company-owned vehicle.
Must be at least twenty-three (23) years of age tooperatea company-owned fifteen (15) passenger van.
Current driver's license, acceptable driving record, and current auto insurance are required.
Proof of valid and current auto insurance isrequired.

Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of forcefrequentlyto lift, carry, push, or pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Keywords: School Based Support Specialist, mental health, youth support, community living, behavioral science, recovery, resilience, educational services, outreach, case management

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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