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Client Support Technician Jobs (NOW HIRING)

Glory House

Client Support Technician

Sioux Falls, SD · On-site

$17.75/hr

Glory House is currently looking for Full Time Client Support Technicians to work in our Sioux Falls Facility. Starting wage is $17.75/hr . Wage will also depend on experience. Weekend and Overnight ...

Personified Tech

Client Support Technician

New York, NY · On-site +1

$65K - $75K/yr

The Client Support Technician is responsible for the configuration, implementation, and maintenance of various technologies managed by Personified on behalf of our clients. This role focuses on the ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Overview We are seeking a Client Support Technician to support the Kirtland C4 program at Kirtland AFB, in Albuquerque, New Mexico. TekSynap is a fast-growing high-tech company that understands both ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers ...

Paragon Cyber Solutions

Client Support Technician

Fort Sill, OK · On-site

$19.50 - $26.75/hr

Paragon Cyber Solutions is searching for those ready for an exciting and dynamic career as a Client Support Technician to join other smart, talented, and dedicated engineers that pride themselves in ...

Propio

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

We are looking for a highly motivated and skilled Client Support Technician I to join our dynamic and fast-paced technical solutions team. The successful candidate will be responsible for providing ...

Propio

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

We are looking for a highly motivated and skilled Client Support Technician I to join our dynamic and fast-paced technical solutions team. The successful candidate will be responsible for providing ...

Kavaliro

Client Support Technician

Orlando, FL · On-site

Client Technologies Technician / Application Support Specialist We are seeking a Client Technologies Technician to provide Tier 2 support, configuration, and ongoing administration of enterprise ...

ManTech

Client Support Technician

Eglin, FL · On-site

$19.75 - $27/hr

MANTECH seeks a motivated, career and customer-oriented Client Support Technician to join our team in Eglin AFB . Responsibilities include but are not limited to: * Install and configure end-user ...

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Client Support Technician information

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How much do client support technician jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for client support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What's another word for client?

In the context of a Client Support Technician role, another word for client is customer or user. These terms refer to individuals or organizations that receive services or support from the technician. Understanding these synonyms helps in effective communication and documentation within support environments.

What is a person who is a client?

A client is an individual or organization that receives services or products from a company or professional. In a Client Support Technician role, understanding client needs and providing effective assistance is essential to maintaining positive relationships and ensuring customer satisfaction.

What is the definition of a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Support Technician. Building positive relationships and understanding client needs are essential skills in this role, often supported by communication tools and customer management systems.

What is a client vs. customer?

In a client support technician role, a client is an individual or organization that receives ongoing, personalized support or services, often through a contractual relationship. A customer typically refers to someone who purchases a product or service without an ongoing support relationship. Understanding the difference helps in providing appropriate assistance and communication.

What does a Client Support Technician do?

A Client Support Technician is responsible for assisting clients with technical issues related to products or services offered by a company. They troubleshoot hardware and software problems, provide step-by-step solutions, and ensure that clients' systems are running smoothly. Additionally, they may install and configure new technologies, document issues and resolutions, and escalate complex problems to higher-level support teams. Their main goal is to ensure customer satisfaction by resolving technical issues efficiently and professionally.

How does a Client Support Technician typically collaborate with other departments to resolve complex customer issues?

Client Support Technicians often work closely with teams such as IT, engineering, and product management to address technical challenges that go beyond standard troubleshooting. When a customer issue requires deeper investigation, technicians may escalate the problem and coordinate with these departments to ensure a timely and accurate resolution. This cross-functional collaboration not only helps resolve customer concerns efficiently but also provides valuable learning opportunities for technicians to deepen their technical knowledge and communication skills.

What are the key skills and qualifications needed to thrive as a Client Support Technician, and why are they important?

To thrive as a Client Support Technician, you need a strong understanding of troubleshooting computer hardware and software issues, along with a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems such as Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting clients and de-escalating technical frustrations. These skills and qualifications are vital to ensure timely resolution of user issues, high client satisfaction, and smooth IT operations.

What is the difference between Client Support Technician vs Help Desk Technician?

AspectClient Support TechnicianHelp Desk Technician
Required CredentialsCompTIA A+, relevant certificationsCompTIA A+, ITIL, relevant certifications
Work EnvironmentCustomer sites, remote support, technical troubleshootingHelp desk, call centers, remote support
Employer & Industry UsageIT service providers, tech companies, client-facing rolesIT departments, service providers, internal support
Common Search & Comparison IntentYesYes

The main difference between a Client Support Technician and a Help Desk Technician lies in their work environment and scope. Client Support Technicians often work directly with clients, providing on-site or remote support for specific issues, while Help Desk Technicians typically handle internal or remote support via call centers. Both roles require similar certifications and are essential in IT support services, but their daily tasks and interaction levels differ.

More about Client Support Technician jobs
What states have the most Client Support Technician jobs? States with the most job openings for Client Support Technician jobs include:
What job categories do people searching Client Support Technician jobs look for? The top searched job categories for Client Support Technician jobs are:
Client Support Technician jobs near you
Infographic showing various Client Support Technician job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 77% Full Time, 11% Part Time, 2% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.
Client Support Technician

Client Support Technician

Glory House

Sioux Falls, SD • On-site

$17.75/hr

Full-time

Dental, Retirement, PTO

Posted 24 days ago

Job description

Glory House is currently looking for Full Time Client Support Technicians to work in our Sioux Falls Facility.
Starting wage is $17.75/hr. Wage will also depend on experience. Weekend and Overnight shifts have a $1.00 differential.
Shifts available: mixed shifts: 4p-12a and 12a-8a (at least every other weekend is required)

The Client Support Technician (CST) position will assist in carrying out daily operations of the facility. Assist in supervising clients (often involved in the criminal justice system) in residential addiction treatment. Oversee the completion of client activities and responsibilities. Administering Breathalyzer Tests, Urinalysis Tests, and certified training on site for Drug Patch Test.


Employee training and certified training completed on site.
Benefits include: Holiday Pay, PTO, 401K, Dental, and AFLAC options.
Glory House is an Equal Opportunity Employer. Both men and women are encouraged to apply!

REQUIREMENTS

Experience with corrections and or addiction preferred, but not required. Degree or curriculum in criminal justice or other human services field preferred, but not required. Must pass drug screen and background check.


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