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Client Support Technician Jobs (NOW HIRING)

TidalHealth

Client Support Technician

Salisbury, MD · On-site

$46K - $71K/yr

Client Support Technician Position Summary The Client Support Technician provides hardware and software support for client-side systems and devices. Devices include computers and their peripherals ...

Glory House

Client Support Technician

Sioux Falls, SD

$17.75/hr

Glory House is currently looking for Full Time & Part Time Client Support Technicians to work in our Sioux Falls Facility. Starting wage is $17.75/hr . Wage will also depend on experience. Weekend ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Overview We are seeking a Client Support Technician to support the Kirtland C4 program at Kirtland AFB, in Albuquerque, New Mexico. TekSynap is a fast-growing high-tech company that understands both ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers ...

ManTech

Client Support Technician

Eglin, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Client Support Technician to join our team in Eglin AFB . Responsibilities include but are not limited to: * Install and configure end-user ...

Centuria

IL · On-site

$24 - $33/hr

Client Support Technician Location: Scott AFB, IL Clearance: Secret Program: HQ CCC Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been ...

SMS DATA PRODUCTS GROUP, INC

The Tier 1 Service Desk Technician is responsible for answering calls, logging the calls in the ... Support provided is governed by Service Level Agreements in place with the customer. The ability to ...

SMS DATA PRODUCTS GROUP, INC

$19 - $26.25/hr

The Tier 1 Service Desk Technician is responsible for answering calls, logging the calls in the ... Support provided is governed by Service Level Agreements in place with the customer. The ability to ...

Dresner Group

Client Support Technician 2

Columbia, MD · On-site

$21.25 - $29.25/hr

If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will primarily work from our [awesome] Columbia, MD office, while occasionally going onsite to our ...

Dresner Group

Client Support Technician 2

Columbia, MD

$21.25 - $29.25/hr

If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will primarily work from our [awesome] Columbia, MD office, while occasionally going onsite to our ...

Switch

Client Support Technician I

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Client Support Technician This role is the first point of contact for customers and internal teams requesting support from Switch. You receive requests, assess urgency, coordinate with the right ...

Switch, Inc.

Client Support Technician I

Las Vegas, NV · On-site +1

$20.50 - $28.25/hr

Client Support Technician This role is the first point of contact for customers and internal teams requesting support from Switch. You receive requests, assess urgency, coordinate with the right ...

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Client Support Technician information

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How much do client support technician jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for client support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Technician typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or specialized trades can reach or exceed that amount without a degree. These jobs often require strong skills, certifications, or experience, and may involve commission or performance-based pay structures.

What is a client support technician?

A client support technician is a professional who assists customers with technical issues related to products or services. They troubleshoot problems, provide solutions, and often use tools like remote access software or ticketing systems to ensure customer satisfaction. Strong communication skills and technical knowledge are essential for this role.

What does a Client Support Technician do?

A Client Support Technician is responsible for assisting clients with technical issues related to products or services offered by a company. They troubleshoot hardware and software problems, provide step-by-step solutions, and ensure that clients' systems are running smoothly. Additionally, they may install and configure new technologies, document issues and resolutions, and escalate complex problems to higher-level support teams. Their main goal is to ensure customer satisfaction by resolving technical issues efficiently and professionally.

What is the highest salary for tech support?

The highest salaries for Client Support Technicians can reach over $70,000 annually, especially for those with advanced certifications, extensive experience, or working in specialized industries. Top earners often have strong troubleshooting skills, knowledge of specific tools, and may work in senior or managerial support roles.

How does a Client Support Technician typically collaborate with other departments to resolve complex customer issues?

Client Support Technicians often work closely with teams such as IT, engineering, and product management to address technical challenges that go beyond standard troubleshooting. When a customer issue requires deeper investigation, technicians may escalate the problem and coordinate with these departments to ensure a timely and accurate resolution. This cross-functional collaboration not only helps resolve customer concerns efficiently but also provides valuable learning opportunities for technicians to deepen their technical knowledge and communication skills.

What are the key skills and qualifications needed to thrive as a Client Support Technician, and why are they important?

To thrive as a Client Support Technician, you need a strong understanding of troubleshooting computer hardware and software issues, along with a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems such as Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting clients and de-escalating technical frustrations. These skills and qualifications are vital to ensure timely resolution of user issues, high client satisfaction, and smooth IT operations.

What is the difference between Client Support Technician vs Help Desk Technician?

AspectClient Support TechnicianHelp Desk Technician
Required CredentialsCompTIA A+, relevant certificationsCompTIA A+, ITIL, relevant certifications
Work EnvironmentCustomer sites, remote support, technical troubleshootingHelp desk, call centers, remote support
Employer & Industry UsageIT service providers, tech companies, client-facing rolesIT departments, service providers, internal support
Common Search & Comparison IntentYesYes

The main difference between a Client Support Technician and a Help Desk Technician lies in their work environment and scope. Client Support Technicians often work directly with clients, providing on-site or remote support for specific issues, while Help Desk Technicians typically handle internal or remote support via call centers. Both roles require similar certifications and are essential in IT support services, but their daily tasks and interaction levels differ.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support technicians to focus on more complex problems. While AI can automate certain tasks, human support remains essential for personalized assistance and complex troubleshooting. Client Support Technicians often work alongside AI tools to improve efficiency and customer satisfaction.
More about Client Support Technician jobs
What states have the most Client Support Technician jobs? States with the most job openings for Client Support Technician jobs include:
What job categories do people searching Client Support Technician jobs look for? The top searched job categories for Client Support Technician jobs are:
Client Support Technician jobs near you
Infographic showing various Client Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Client Support Technician

TidalHealth

Salisbury, MD • On-site

$46K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.
Client Support Technician Position Summary
The Client Support Technician provides hardware and software support for client-side systems and devices. Devices include computers and their peripherals, such as document scanners, bar code scanners, proximity card readers, cameras, credit card readers, and microphones, mobile devices (e.g., laptops, tablets, smartphones, powered and non-powered carts, video conferencing systems, phones, printers, and various medical devices connected to the network. These systems and devices exist in a complex multi-operating system and network system. Devices exist in a large wired and wireless network with over 11,000 devices and 6,000 users. Duties include the evaluation, selection, implementation, installation and on-going support and service of hardware and software systems. This position is responsible for resolving more complex issues requiring independent research and diagnosis. Software support will be more focused at the operating system and network operating system level. The predominant environment is the Windows operating system and network operating system running over the TCP/IP protocol suite. Additionally, this position may require the individual to demonstrate the ability to provide expert leadership, project management, and the ability to distribute the workload among peer level technicians. Document, maintain, upgrade or replace hardware and software systems. Support and maintain Active Directory user account information, including rights, security and systems groups. Proficient with a variety of information services concepts, practices, and procedures. Experience and judgment are required to plan and accomplish goals. Strong verbal and writing skills are required. May be required to assist with systems administration functions such as restoring files from backup, assist with systems hardware and software upgrades, and monitoring system configuration to ensure data integrity.
Client Support Technician Position Requirements
Education
  • AA Degree in Electronics, Information Systems, or related field is required.
  • Extensive work experience or equivalent education may be considered in lieu of educational requirements.
  • Three years of related work experience that must include Windows based desktop systems and Windows Server network operating systems.

Experience
  • Three years of related work experience that must include supporting Windows-based devices in a networked environment.
  • A Bachelor's Degree in Computer Science, Information Systems, or related field may be considered in lieu of required experience.
  • Strong verbal and writing skills are required.
  • Experience in deploying Windows-based devices by means of imaging.
  • Knowledge of the principles and methods used in obtaining maximum utilization of the computing environment.
  • Understanding of the Windows Server OS.
  • Comprehension of basic security best practices and requirements.
  • Basic understanding of TCP/IP networking.
  • Must be able to quickly evaluate multiple operational situations, choose the most appropriate response and manage the resolution to completion under stressful conditions.
  • Ability to perform a root cause analysis on computer systems.
  • In-depth knowledge of desktop applications and hardware infrastructure.
  • The capacity to provide resolution, escalation, referral, and follow-up on desktop and application issues.
  • Excellent verbal and written skills, ability to listen and interface with both technical and non-technical personnel.

Client Support Technician Work Schedule
  • Normal schedule is predominately day shift.
  • Frequently required to work beyond normal end of shift.
  • Occasional evening, night or weekend may be required during special projects or circumstances.
  • Available for "on-call" as circumstances dictate.
  • Limited travel may also be required.

Client Support Technician Benefits
Benefits: We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
  • Health: Medical (including HSA), Dental, Vision, & Prescription
  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
  • Growth: $5,000 Tuition Assistance & Certification support
  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more

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