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Client Support Technician Jobs in Texas (NOW HIRING)

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

IT Service Support Technician

Austin, TX · On-site

$20.75 - $28.50/hr

We are seeking a Service Support Technician to join our growing team. We help small businesses ... In your client support role, you will be responsible for: * Tier 1 and Tier 2 support tickets.

IT Service Support Technician

Austin, TX · On-site

$20.75 - $28.50/hr

We are seeking a Service Support Technician to join our growing team. We help small businesses ... In your client support role, you will be responsible for: * Tier 1 and Tier 2 support tickets.

IT Service Support Technician

Austin, TX · On-site

$20.75 - $28.50/hr

We are seeking a Service Support Technician to join our growing team. We help small businesses ... In your client support role, you will be responsible for: * Tier 1 and Tier 2 support tickets.

Reactive Support Technicians will interact with every client and touch every piece of technology. Because of that, the Reactive Support Technician is a critical and important role at runbiz. To ...

Responsibilities : • Client requires the services of Support Technician 3, hereafter referred to as Candidate(s), who meets the general qualifications of Support Technician 3, Technical Services ...

Leidos is on the hunt for a motivated Client Systems Technician to support the AFCYBER USCYBERCOM 2.0 Integration Task Force at Lackland AFB, in San Antonio, TX. This is a great opportunity to ...

Leidos is on the hunt for a motivated Client Systems Technician to support the AFCYBER USCYBERCOM 2.0 Integration Task Force at Lackland AFB, in San Antonio, TX. This is a great opportunity to ...

Leidos is on the hunt for a motivated Client Systems Technician to support the AFCYBER USCYBERCOM 2.0 Integration Task Force at Lackland AFB, in San Antonio, TX. This is a great opportunity to ...

Leidos is on the hunt for a motivated Client Systems Technician to support the AFCYBER USCYBERCOM 2.0 Integration Task Force at Lackland AFB, in San Antonio, TX. This is a great opportunity to ...

Our client is a global leader in artificial lift and rod lift optimization solutions, manufacturing ... With more than a century of innovation, they are seeking an Automation Support Technician to join ...

Be Seen First

Hiring: Desktop Support Technician Location: Midland, TX - Onsite ⏳ Duration: 6+ Months We're ... Our commitment to compliance, excellent client servicing and superior quality has positioned us for ...

Posted today

The Client has issued a request for a Desktop Support Technician to provide hands-on desktop support, executive support, hardware and software troubleshooting, local technical leadership, and day-to ...

The Support Technician will interact with users, including C-Level or Executive client contacts, so professional verbal and written communication skills are a must. Occasional training of end users ...

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Client Support Technician information

See Texas salary details

$12

$21

$36

How much do client support technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client support technician in Texas is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.86 per hour, depending on experience, location, and employer.

What does a client support technician do?

A Client Support Technician is responsible for assisting clients with technical issues related to products or services offered by a company. They troubleshoot hardware and software problems, provide step-by-step solutions, and ensure that clients' systems are running smoothly. Additionally, they may install and configure new technologies, document issues and resolutions, and escalate complex problems to higher-level support teams. Their main goal is to ensure customer satisfaction by resolving technical issues efficiently and professionally.

What are the key skills and qualifications needed to thrive as a client support technician, and why are they important?

To thrive as a Client Support Technician, you need a strong understanding of troubleshooting computer hardware and software issues, along with a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems such as Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting clients and de-escalating technical frustrations. These skills and qualifications are vital to ensure timely resolution of user issues, high client satisfaction, and smooth IT operations.

How does a client support technician typically collaborate with other departments to resolve complex customer issues?

Client Support Technicians often work closely with teams such as IT, engineering, and product management to address technical challenges that go beyond standard troubleshooting. When a customer issue requires deeper investigation, technicians may escalate the problem and coordinate with these departments to ensure a timely and accurate resolution. This cross-functional collaboration not only helps resolve customer concerns efficiently but also provides valuable learning opportunities for technicians to deepen their technical knowledge and communication skills.

What is the difference between Client Support Technician vs Help Desk Technician?

AspectClient Support TechnicianHelp Desk Technician
Required CredentialsCompTIA A+, relevant certificationsCompTIA A+, ITIL, relevant certifications
Work EnvironmentCustomer sites, remote support, technical troubleshootingHelp desk, call centers, remote support
Employer & Industry UsageIT service providers, tech companies, client-facing rolesIT departments, service providers, internal support
Common Search & Comparison IntentYesYes

The main difference between a Client Support Technician and a Help Desk Technician lies in their work environment and scope. Client Support Technicians often work directly with clients, providing on-site or remote support for specific issues, while Help Desk Technicians typically handle internal or remote support via call centers. Both roles require similar certifications and are essential in IT support services, but their daily tasks and interaction levels differ.

What are popular job titles related to Client Support Technician jobs in Texas?

For Client Support Technician jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Support Technician jobs in Texas look for?

The top searched job categories for Client Support Technician jobs in Texas are:

Infographic showing various Client Support Technician job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,639 per year, or $21.9 per hour.

IT Client Support Technician

NOV, Inc.

Houston, TX • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 25 days ago


NOV rating

8.3

Company rating: 8.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

117th of 495 rated machine equipment manufacturers


Job description


Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software testing. Provides customer service and basic user training to internal customers. Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems, using basic troubleshooting and technical skills. Provides status reports, problem summaries, and project status as required. Act as a liaison between IT and the Business Unit or a facility. Manage projects related to work in their region. Will work with other IT specialists to help resolve reported issues regardless of the area of expertise.
PRIMARY RESPONSIBILITIES
  • Interact with clients on computer equipment, setup functions, and IT processes daily.
  • Tackle problems, resolve them, and assign advanced IT issues to appropriate group(s).
  • Follow all policies, procedures, processes, and guidelines.
  • Contribute to and maintain system standards.
  • It is necessary to provide detailed documentation of all issues in the company service desk system.
  • Respond to service desk tickets in a timely manner.
  • Responsible for organizing, planning, and prioritizing your multiple job activities.
  • Deploy company computer systems.
  • Support multiple locations in the region, some remotely.
  • Perform hardware inventories when required.

EDUCATION & EXPERIENCE QUALIFICATIONS
  • High School diploma, GED or equivalent education
  • A minimum of 5 years relevant work experience and/or specialized training

JOB REQUIREMENTS
  • Have experience diagnosing and repairing PC hardware.
  • Be proficient in conducting both PC Software and Hardware upgrades.
  • Needs basic printer and multi-function device configuration, maintenance, and repair knowledge.
  • Show a demonstrable understanding of network configuration and problem solving networking issues.
  • Knowledgeable on the use of cloud storage and utilization.
  • Self-directed and results oriented with the ability to work expertly and with little supervision.
  • Travel Time - 25%

BEHAVIORAL COMPETENCIES
  • Must have excellent communication skills involving all verbal, nonverbal and written communications
  • Must have strong interpersonal skills, such as articulation and listening when supporting clients
  • Be self-motivated, while also being a team player, who can work with people at all levels of the organization
  • Must be able to maintain confidentiality of sensitive information

SOFTWARE REQUIREMENTS
  • Advanced knowledge of Windows 10/11
  • Intermediate knowledge in Office 365
  • Knowledgeable in Bitlocker encryption
  • Understanding of Thycotic - Privileged Account Manager
  • Experience with Two-Factor Authentication

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841