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Client Support Technician Jobs (NOW HIRING)

Daisy Co.

Client support technician outbound

Kalamazoo, MI · On-site

$25 - $28/hr

Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your ... The Daisy Difference for Technicians We empower our Technicians as critical thinkers who provide ...

Dresner Group

Client Support Technician 2

Columbia, MD · On-site

$21.25 - $29.25/hr

Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer base from a centralized facility using remote capabilities and leading-edge automation tools. o ...

Dresner Group

Client Support Technician 2

Columbia, MD

$21.25 - $29.25/hr

Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer base from a centralized facility using remote capabilities and leading-edge automation tools. o ...

Maynard Nexsen PC

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

The Direct Client Support Technician is responsible for providing end-user applications and hardware support to ensure smooth operations within the organization. This position entails managing ...

Maynard Nexsen

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

The Direct Client Support Technician is responsible for providing end-user applications and hardware support to ensure smooth operations within the organization. This position entails managing ...

Maynard Nexsen PC

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

The Direct Client Support Technician is responsible for providing end-user applications and hardware support to ensure smooth operations within the organization. This position entails managing ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

Maynard Nexsen

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

Maynard Nexsen is seeking a Direct Client Support Technician responsible for providing end-user applications and hardware support. The role involves managing desktop applications, printer support ...

Mindlance

Mobile Support Technician

Washington, DC · On-site

$42K - $53K/yr

Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100 ... quality client support. "Mindlance is an Equal Opportunity Employer and does not discriminate in ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

NOV, Inc.

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

NOV, Inc.

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

... support technicians. The individual should be a detail and process oriented person, as well as ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

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Client Support Technician information

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How much do client support technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What does a client support technician do?

A Client Support Technician is responsible for assisting clients with technical issues related to products or services offered by a company. They troubleshoot hardware and software problems, provide step-by-step solutions, and ensure that clients' systems are running smoothly. Additionally, they may install and configure new technologies, document issues and resolutions, and escalate complex problems to higher-level support teams. Their main goal is to ensure customer satisfaction by resolving technical issues efficiently and professionally.

What are the key skills and qualifications needed to thrive as a client support technician, and why are they important?

To thrive as a Client Support Technician, you need a strong understanding of troubleshooting computer hardware and software issues, along with a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems such as Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting clients and de-escalating technical frustrations. These skills and qualifications are vital to ensure timely resolution of user issues, high client satisfaction, and smooth IT operations.

How does a client support technician typically collaborate with other departments to resolve complex customer issues?

Client Support Technicians often work closely with teams such as IT, engineering, and product management to address technical challenges that go beyond standard troubleshooting. When a customer issue requires deeper investigation, technicians may escalate the problem and coordinate with these departments to ensure a timely and accurate resolution. This cross-functional collaboration not only helps resolve customer concerns efficiently but also provides valuable learning opportunities for technicians to deepen their technical knowledge and communication skills.

What is the difference between Client Support Technician vs Help Desk Technician?

AspectClient Support TechnicianHelp Desk Technician
Required CredentialsCompTIA A+, relevant certificationsCompTIA A+, ITIL, relevant certifications
Work EnvironmentCustomer sites, remote support, technical troubleshootingHelp desk, call centers, remote support
Employer & Industry UsageIT service providers, tech companies, client-facing rolesIT departments, service providers, internal support
Common Search & Comparison IntentYesYes

The main difference between a Client Support Technician and a Help Desk Technician lies in their work environment and scope. Client Support Technicians often work directly with clients, providing on-site or remote support for specific issues, while Help Desk Technicians typically handle internal or remote support via call centers. Both roles require similar certifications and are essential in IT support services, but their daily tasks and interaction levels differ.

More about Client Support Technician jobs

What states have the most Client Support Technician jobs?

States with the most job openings for Client Support Technician jobs include:

What job categories do people searching Client Support Technician jobs look for?

The top searched job categories for Client Support Technician jobs are:

Client Support Technician jobs near you
Infographic showing various Client Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Client support technician outbound

Kalamazoo, MI • On-site

Daisy Co.
Personal Services • 11 - 50 employees
Learn more about Daisy Co.external

$25 - $28/hr

Full-time

Retirement

Re-posted yesterday

Job description

Benefits:
  • 401(k)
  • Company car
  • Free uniforms
  • Training & development

On the road in West Michigan. Multiple visits every day. Requires strong customer service and communication skills and experience. Provide on-site after installation training, tweaking and service. Your role is to make people comfortable and confident using their technological gadgets.
We'll provide extensive training; you provide the passion. If you are a people person with tech savvy instincts we should talk about this unique smart home industry career position.
Background, credit and drug testing are part of our screening process.
Company Overview
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.
Company Purpose/Mission
  • Our Mission - To enhance the human experience through smart spaces.
  • Our Vision - To be the most beloved brand in technology services

Company Values
  • Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
  • Accountability - We are responsible, transparent, and committed to delivering on our promises.
  • Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
  • Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
  • You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Compensation: $25.00 - $28.00 per hour
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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