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Client Support Technician Jobs (NOW HIRING)

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

Maynard Nexsen

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

Maynard Nexsen is seeking a Direct Client Support Technician responsible for providing end-user applications and hardware support. The role involves managing desktop applications, printer support ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

Mindlance

Mobile Support Technician

Washington, DC · On-site

$42K - $53K/yr

Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100 ... quality client support. "Mindlance is an Equal Opportunity Employer and does not discriminate in ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

... support technicians. The individual should be a detail and process oriented person, as well as ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

Dresner Group

Client Support Manager

Columbia, MD

... support technicians. The individual should be a detail and process oriented person, as well as ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

NOV, Inc.

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

National Oilwell Varco

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Certified Pharmacy Technician preferred. * Ability to handle difficult client interactions and ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Certified Pharmacy Technician preferred. * Ability to handle difficult client interactions and ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Certified Pharmacy Technician preferred. * Ability to handle difficult client interactions and ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Certified Pharmacy Technician preferred. * Ability to handle difficult client interactions and ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Certified Pharmacy Technician preferred. * Ability to handle difficult client interactions and ...

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Client Support Technician information

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How much do client support technician jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Technician typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or specialized trades can reach or exceed that amount without a degree. These jobs often require strong skills, certifications, or experience, and may involve commission or performance-based pay structures.

What is a client support technician?

A client support technician is a professional who assists customers with technical issues related to products or services. They troubleshoot problems, provide solutions, and often use tools like remote access software or ticketing systems to ensure customer satisfaction. Strong communication skills and technical knowledge are essential for this role.

What does a Client Support Technician do?

A Client Support Technician is responsible for assisting clients with technical issues related to products or services offered by a company. They troubleshoot hardware and software problems, provide step-by-step solutions, and ensure that clients' systems are running smoothly. Additionally, they may install and configure new technologies, document issues and resolutions, and escalate complex problems to higher-level support teams. Their main goal is to ensure customer satisfaction by resolving technical issues efficiently and professionally.

What is the highest salary for tech support?

The highest salaries for Client Support Technicians can reach over $70,000 annually, especially for those with advanced certifications, extensive experience, or working in specialized industries. Top earners often have strong troubleshooting skills, knowledge of specific tools, and may work in senior or managerial support roles.

How does a Client Support Technician typically collaborate with other departments to resolve complex customer issues?

Client Support Technicians often work closely with teams such as IT, engineering, and product management to address technical challenges that go beyond standard troubleshooting. When a customer issue requires deeper investigation, technicians may escalate the problem and coordinate with these departments to ensure a timely and accurate resolution. This cross-functional collaboration not only helps resolve customer concerns efficiently but also provides valuable learning opportunities for technicians to deepen their technical knowledge and communication skills.

What are the key skills and qualifications needed to thrive as a Client Support Technician, and why are they important?

To thrive as a Client Support Technician, you need a strong understanding of troubleshooting computer hardware and software issues, along with a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems such as Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting clients and de-escalating technical frustrations. These skills and qualifications are vital to ensure timely resolution of user issues, high client satisfaction, and smooth IT operations.

What is the difference between Client Support Technician vs Help Desk Technician?

AspectClient Support TechnicianHelp Desk Technician
Required CredentialsCompTIA A+, relevant certificationsCompTIA A+, ITIL, relevant certifications
Work EnvironmentCustomer sites, remote support, technical troubleshootingHelp desk, call centers, remote support
Employer & Industry UsageIT service providers, tech companies, client-facing rolesIT departments, service providers, internal support
Common Search & Comparison IntentYesYes

The main difference between a Client Support Technician and a Help Desk Technician lies in their work environment and scope. Client Support Technicians often work directly with clients, providing on-site or remote support for specific issues, while Help Desk Technicians typically handle internal or remote support via call centers. Both roles require similar certifications and are essential in IT support services, but their daily tasks and interaction levels differ.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support technicians to focus on more complex problems. While AI can automate certain tasks, human support remains essential for personalized assistance and complex troubleshooting. Client Support Technicians often work alongside AI tools to improve efficiency and customer satisfaction.
More about Client Support Technician jobs
What states have the most Client Support Technician jobs? States with the most job openings for Client Support Technician jobs include:
What job categories do people searching Client Support Technician jobs look for? The top searched job categories for Client Support Technician jobs are:
Client Support Technician jobs near you
Infographic showing various Client Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.
Systems Support Technician

Systems Support Technician

Cherokee Federal

Wichita Falls, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description


Systems Support Technician 

This position requires a ​Public Trust​ clearance. 

Role Overview: 

As a Client Support Technician (CST) responsible for sustaining, troubleshooting, and repairing unclassified technical training IT network information systems. This role requires advanced proficiency in tier 2 software support, backend infrastructure diagnostics, and enterprise directory management. 

Compensation & Benefits : 

Pay commensurate with experience. 

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.  Benefits are subject to change with or without notice. 

 Responsibilities Include:   

  • Diagnose issues beyond the scope of Level 1 support, requiring backend infrastructure knowledge, log analysis. 

  • Configure, install, and troubleshoot approved laptops, desktops, printers, network-connected copiers, scanners, immersive training devices, and other office IT equipment. 

  • Manage OS imaging, software packaging, and system deployment for new and existing devices. Execute Department of the Air Force Standard Desktop Configuration (DAF SDC) and commercial non-SDC updates and patching. 

  • Manage enterprise directories (e.g., Active Directory). Resolve network-related trouble tickets and manage domain computer accounts. 

  • Provide software support, specializing in software associated with the SDC (e.g., MS Office, Adobe, authorized Web Browsers). 

  • Perform maintenance consistent with manufacturer warranties to maintain the integrity of the Return Merchandise Authorization (RMA) process. 

  • Coordinates and manages project tasks to ensure project delivery within allotted timelines. 

  • Performs other job-related duties as assigned 

Experience, Education, Skills, Abilities requested:   

  • Security+ certification. Must maintain technical and management certifications. 

  • Excellent communication skills, both oral and written. 

  • Ability to work independently in a fast-paced environment. 

  • Strong quantitative analysis and critical thinking skills. 

  • Must pass pre-employment qualifications of Cherokee Federal 

  • Must be a U.S. Citizen.  

Company Information: 

​​Cherokee Nation Defense Solutions (CNDS)​ is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about ​CNDS​, visit cherokee-federal.com. 

​​Choose an item.​ 

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. 

Similar searchable job titles: 

  • IT Support Specialist 

  • Help Desk Analyst 

  • Technical Support Technician 

  • Desktop Support Specialist 

  • IT Service Desk Technician 

Keywords: 

  • IT Support 

  • Help Desk 

  • Technical Support 

  • Desktop Support 

  • Service Desk 

Cherokee Federal logo

About Cherokee Federal

Sourced by ZipRecruiter

Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios. Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories. Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team. cherokee-federal.com

Industry

Architectural services

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1969

Social media

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