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Field Service Engineer

Boston, MA · On-site

You will report to the North American Support Manager, work alongside a team of dedicated engineers, and provide feedback to product managers and the documentation manager. Responsibilities * On-site ...

American Career College

American Career College

Anaheim, CA · On-site

$98K - $142K/yr

American Career College, we share a passion for students and transforming healthcare education! As ... Identifying clinical sites which support the student clinical requirements. * Striving to develop ...

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How much do american support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for american support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an American Support?

An American Support job typically involves providing customer service, technical support, or sales assistance for U.S.-based companies. Employees in this role help customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. These positions are often remote or based in call centers, requiring strong communication skills and a customer-focused attitude. Some roles may also include billing support, account management, or upselling products and services.

What types of issues or inquiries does an American Support representative typically handle?

American Support representatives commonly assist customers with account inquiries, billing questions, product troubleshooting, service information, and resolving complaints or escalations. Daily responsibilities may involve responding to calls, emails, or chats from U.S.-based clients and following up on open support cases. The role often requires close collaboration with other departments such as technical support, billing, or sales to ensure a comprehensive resolution for each customer. Handling a diverse range of inquiries helps develop a well-rounded knowledge of the company’s services and provides valuable problem-solving experience for career growth.

What are the key skills and qualifications needed to thrive in the American Support position, and why are they important?

To thrive as an American Support representative, you need excellent customer service skills, fluency in English, and familiarity with U.S.-based business practices. Experience with customer relationship management (CRM) software, help desk platforms, and productivity tools is typically required. Strong communication, problem-solving abilities, and patience help candidates stand out in this role. These skills are vital for delivering high-quality assistance to American clients and ensuring positive interactions and issue resolution.

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Infographic showing various American Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Direct Support Professional/American Sign Language

Hackensack, NJ • Remote

Spectrum Support Services
See more jobs at Spectrum Support Servicesexternal

$19 - $21/hr

Part-time

Retirement

Re-posted 10 days ago

Job description

Direct Support Professional-American Sign Language 

Spectrum Support Services, LLC, New Jersey

Work Location: Bergen County, NJ 

Reports to: Bryan Schwartz

 

Position Details

  • In-Person Position
  • Part -Time Position 3 days a week in the afternoons/Flexible
  • Pay: $19.00 - $21.00/hourly


Position Overview

We are seeking a compassionate, dependable Direct Support Professional (DSP) who is fluent in American Sign Language (ASL) to provide individualized in-home support to an adult with intellectual and developmental disabilities. In this role, you will assist the individual with daily living activities, promote independence, and foster meaningful community engagement while ensuring effective communication through ASL. The ideal candidate is patient, reliable, and committed to providing person-centered care in a safe, respectful, and supportive environment.


Benefits

  • We offer a comprehensive benefits package for part-time employees that includes a 401(k) retirement plan; employee assistance program (EAP); employee discount programs; and many additional resources designed to support your overall well-being.
  • Supportive and collaborative work environment


Join Our Team

If you're passionate about making a meaningful difference in the lives of others and are fluent in American Sign Language (ASL), we'd love to hear from you. As a Direct Support Professional, you'll have the opportunity to build meaningful relationships, promote independence, and positively impact the lives of the individuals you support every day.

Spectrum Support collaborates with organizations that support individuals with intellectual and developmental disabilities. 

Apply today and become part of a team that's dedicated to empowering individuals and creating opportunities for them to thrive.


Essential Responsibilities 

  • Provide person-centered support with daily self-care activities in the individual's home.
  • Support the individual in managing social anxiety by encouraging participation in community and social activities while respecting personal comfort levels.
  • Provide supervision and ensure safety when the individual is using the stove or preparing meals.
  • Transport the individual safely to appointments, community outings, recreational activities, and other scheduled events using a personal vehicle, as required.
  • Communicate effectively using American Sign Language (ASL) to ensure clear, respectful, and meaningful interactions.
  • Promote independence, dignity, and choice while assisting with daily living activities.
  • Maintain accurate documentation and communicate effectively with supervisors and team members.
  • Follow all agency policies and procedures to ensure the health, safety, and well-being of the individual served.

Qualifications

  • Fluency in American Sign Language (ASL) is required.
  • High school diploma or GED required.
  • Valid driver's license with a clean driving record and reliable transportation.
  • Experience supporting individuals with intellectual and/or developmental disabilities is preferred but not required.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently while following individualized support plans.
  • Dependable, compassionate, patient, and committed to providing person-centered care.
  • Ability to safely assist with daily living activities and accompany individuals in the community.
  • CPR/First Aid certification required, or willingness to obtain upon hire.

Employment Requirements

  • Successful completion of background checks, fingerprinting, and drug screening.
  • Successful completion and maintenance of required certifications and trainings, including CPR, First Aid, Handle With Care, and College of Direct Support (CDS) coursework.
  • Ability to remain alert and awake throughout all scheduled working hours.
  • Maintain reliable telephone access for scheduling and emergency communication.


Why Spectrum Support Services?

At Spectrum, our employees make a lasting impact on the lives of the individuals we support. We value compassion, professionalism, teamwork, and a commitment to helping others reach their fullest potential.


Join a team where your work truly matters.


Apply today and help empower individuals with developmental disabilities to live their best lives.

 

 

 

 

Disclaimer: This description outlines the general nature and essential functions of the position and is not intended to include every duty, responsibility, or qualification. Duties may change at any time based on business needs. Reasonable accommodations may be made to enable qualified individuals to perform the job’s essential functions. Employment is at will where permitted by law. We are an Equal Opportunity Employer committed to maintaining an inclusive workplace.