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Client Support Specialist Adp Jobs (NOW HIRING)

ADP

Client Support Specialist

Louisville, KY · On-site

$16.50 - $22.25/hr

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome ... Client Service Specialist is responsible for developing and maintaining effective relationships ...

ADP

Client Support Specialist

Parsippany, NJ

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

ADP

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

ADP

Client Support Specialist

Maitland, FL

$16.75 - $22.75/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

ADP

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

ADP

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

ADP

Client Support Specialist - Current Gen

Augusta, GA · On-site

$14.75 - $20/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award ...

ADP

Client Support Specialist - Current Gen

Augusta, GA · On-site

$14.75 - $20/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

ADP

Client Support Specialist - Current Gen

Augusta, GA

$14.75 - $20/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? * Do you want to join a company withaward ...

Coastal Payroll

Client Support Specialist

San Diego, CA · On-site

$22 - $26/hr

Client Support Specialist Job SummaryThe Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ...

SkillSource

Payroll Specialist (ADP)

Scotch Plains, NJ

$23.75 - $32.50/hr

We work hard finding the right complimentary fit for both client and qualified candidates. We ... placement Payroll Specialist. He/She MUST be proficient with ADP and "E-Time" and "Time ...

Vital Holdings LLC

Client Support Specialist

Overland, MO

$16.75 - $22.75/hr

Description Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team.

VRC

Client Support Specialist

Overland, MO · On-site

$22/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

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Client Support Specialist Adp information

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How much do client support specialist adp jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for client support specialist adp in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

Is ADP hard to get hired?

The Client Support Specialist role at ADP typically requires strong communication skills, customer service experience, and familiarity with payroll or HR software. The hiring process can be competitive, often involving multiple interview rounds and skills assessments, but candidates with relevant experience and certifications have good chances of success.

What is the role of a client support specialist?

A client support specialist assists customers by addressing inquiries, resolving issues, and providing guidance related to products or services. They often use communication tools like phone, email, or chat and require strong problem-solving and interpersonal skills to ensure customer satisfaction.

What is a Client Support Specialist ADP job?

A Client Support Specialist at ADP is responsible for assisting clients with payroll, HR, and software-related inquiries. They troubleshoot issues, provide guidance on system usage, and ensure clients receive prompt and accurate support. The role requires strong communication, problem-solving skills, and knowledge of ADP products. Specialists may also educate clients on best practices to optimize their experience.

What are the key skills and qualifications needed to thrive in the Client Support Specialist Adp position, and why are they important?

To thrive as a Client Support Specialist ADP, candidates typically need strong customer service abilities, problem-solving skills, and knowledge of payroll or HR processes, often supported by a relevant associate’s or bachelor’s degree. Familiarity with ADP software platforms, CRM systems, and sometimes payroll or HR certifications are highly valued. Excellent communication, patience, and a strong attention to detail are critical soft skills that help clients feel supported and understood. Mastering these abilities ensures clients receive accurate assistance, fosters long-term relationships, and helps maintain the company's reputation for reliable service.

Does ADP offer work from home?

Client Support Specialist roles at ADP often offer remote work options, depending on the position and location. Many roles include remote or hybrid work arrangements, and candidates may need to have reliable internet and a suitable home office setup. Availability of remote work can vary by team and business needs.

What does a client support specialist do at ADP?

A client support specialist at ADP provides assistance to clients by addressing inquiries related to payroll, HR, and benefits services. They troubleshoot issues, offer guidance on using ADP's platforms, and ensure customer satisfaction through effective communication and problem-solving skills.

What are the main challenges faced by Client Support Specialists at ADP, and how can new hires prepare for them?

Client Support Specialists at ADP often encounter challenges such as resolving complex payroll or HR inquiries, managing multiple client cases concurrently, and keeping up with frequent system or regulatory changes. New hires can best prepare by becoming familiar with ADP’s suite of products, staying current on payroll regulations, and developing strong multi-tasking and time-management skills. The role can be fast-paced, but comprehensive training and mentorship programs are typically provided to help new team members succeed. Demonstrating adaptability and a willingness to learn will help you excel and grow within the organization.

More about Client Support Specialist Adp jobs
What cities are hiring for Client Support Specialist Adp jobs? Cities with the most Client Support Specialist Adp job openings:
What job categories do people searching Client Support Specialist Adp jobs look for? The top searched job categories for Client Support Specialist Adp jobs are:
Client Support Specialist Adp jobs near you
Infographic showing various Client Support Specialist Adp job openings in the United States as of July 2026, with employment types broken down into 18% Locum Tenens, 70% Full Time, 9% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.
Client Support Specialist

Client Support Specialist

ADP

Louisville, KY • On-site

$16.50 - $22.25/hr

Full-time

Retirement

Posted 4 days ago

Job description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

POSITION SUMMARY:
Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention.

RESPONSIBILITIES:

  • Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience
  • Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where approprieate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions.
  • Proactively discuss products and services, and plan desing with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion.
  • Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs.
  • Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations.
  • Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation.
  • Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development.

QUALIFICATIONS REQUIRED:

  • Experience up to 1 year
Preference will be given to candidates who have the following:
  • Experience in a client service environment, ADP payroll and 401(k) experience is preferred.
  • Demonstrates strong oral/written communication skills. Demonstrates strong listening skills.
  • Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify). Proficiency in using payroll and recordkeeping systems
  • Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously.
  • Proven relationship-building skills. Strong time-mgmt, organization and problem solving skills.
  • Demonstrates strong presentation skills. Ability to coordinate and take the lead on conference calls.
  • Ability to guage client satisfaction through scheduled survey's, client visits and day-to-day interaction.
  • Bachelor's Degree or its equivalent in education and experience.
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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