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Client Support Jobs in Pennsylvania (NOW HIRING)

Aegis Software

Director, Client Support

Horsham, PA · On-site

$135K - $165K/yr

The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

SEI Investments

Client Support Specialist

Mont Clare, PA · On-site

$18 - $24.25/hr

Client Support Specialist SEI's Wealth business is seeking a Client Support Specialist to join our Sales and Client Team, supporting advisors and firms within the Independent Broker/Dealer (IBD ...

SEI Investments

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

SEI Investments

Client Support Specialist

Oaks, PA · Hybrid

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

SEI

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

AO Globe Life

Virtual Client Support

Philadelphia, PA · On-site

Flexible scheduling designed to support work-life balance * Pre-qualified client appointments provided -- no cold calling or door-to-door outreach * Long-term income potential through vested renewals

Ao Globe Life

Virtual Client Support

Philadelphia, PA · On-site

Flexible scheduling designed to support work-life balance * Pre-qualified client appointments provided -- no cold calling or door-to-door outreach * Long-term income potential through vested renewals

Cherry Bekaert

Client Support Liaison

Spring House, PA · On-site

$26.23 - $38.70/hr

Client Support Liaison We are seeking a detail-oriented and client-focused Client Support Liaison to join our Core Tax team. In this role, you will serve as a primary point of contact for clients on ...

Cherry Bekaert

Client Support Liaison

Reading, PA

$26.23 - $38.70/hr

As a Senior Client Support Liaison, you will: * Serve as a primary point of contact for clients on non-technical matters, including communications, follow-ups, document requests, and technology ...

Cherry Bekaert

Client Support Liaison

Reading, PA · On-site

$26.23 - $38.70/hr

As a Senior Client Support Liaison, you will: * Serve as a primary point of contact for clients on non-technical matters, including communications, follow-ups, document requests, and technology ...

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All JobsClient Support JobsClient Support Jobs in Pennsylvania

Client Support information

See Pennsylvania salary details

$11

$18

$25

How much do client support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client support in Pennsylvania is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.96 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Pennsylvania?

For Client Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Pennsylvania look for?

The top searched job categories for Client Support jobs in Pennsylvania are:

Client Support jobs near you
Infographic showing various Client Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,927 per year, or $18.7 per hour.

Client Support Representative

Team Builder Recruiting

Gap, PA • On-site

$25 - $30/hr

Full-time

Medical, PTO

Posted 3 days ago

New

Job description

Client Support Representative

Gap, PA


Bring your customer service and tech skills together in a role where you'll make an impact from day one – serving as the first point of contact for customers and guiding them through technical support, sales, and onboarding.


Why You'll Love Working with Us

  • Purpose-Driven Work: Help families and individuals use technology in ways that support their values and make a meaningful difference in their daily lives.
  • Direct Customer Impact: Work one-on-one with customers, solve real problems, and see how your support makes a difference.
  • Opportunity to Make Your Mark: Become part of a growing company where your ideas, contributions, and customer relationships can have a direct impact on our future.
  • Variety in Your Day: Balance customer service, technical support, sales conversations, and onboarding instead of doing the same task all day.
  • Flexibility That Matters: Join a company that values family time and works with team members to accommodate their needs.


About Us

At TruNorth Solutions, we develop technology solutions that help families, individuals, churches, and businesses use technology in ways that align with their values. We're a growing Lancaster County company committed to integrity, service, and living out our Christian values in how we serve our customers and community. We're building a team of people who share our mission and want their work to have a meaningful purpose.


What You'll Do as a Client Support Representative

  • Respond to customer phone calls and emails, providing timely, professional support and a helpful first point of contact.
  • Guide customers through initial sales conversations, handle straightforward sales, and connect more complex opportunities with management.
  • Troubleshoot filtering questions, software settings, and common technical issues to help customers get the most from their services.
  • Coordinate more complex technical concerns by creating support tickets and connecting customers with the appropriate technical resources.
  • Onboard new customers by entering accurate account information and assisting with phone setup, software installation, and SIM card configuration.
  • Follow up with sales leads and prospective customers to answer questions and help move conversations forward.
  • Maintain customer records and marketing email lists so information stays accurate, organized, and up to date.
  • Support our growing team with additional customer-focused and administrative tasks as needed.


Our Ideal Client Support Representative

  • Experienced: 5+ years of customer service, inside sales, or other customer-facing experience and a genuine desire to help people.
  • Tech-Savvy: Feel comfortable working with computers, learning new software quickly, and helping customers navigate technology with confidence.
  • Communicative: Communicate clearly, professionally, and patiently with customers by phone and email, even when working through questions or technical concerns.
  • Reliable: Manage your responsibilities independently, stay on top of customer follow-up, and maintain accurate information and records.
  • Adaptable: Experience with CRM or customer management systems, basic technical troubleshooting, mobile device setup, phone systems, or bookkeeping is a plus.
  • Values-Aligned: Share our commitment to Christian values and represent our faith-based mission with integrity and genuine care for the customers and community we serve.


What We Offer Our Client Support Representative

  • Pay Range: $25-$30/hour
  • Health Insurance Options
  • Paid Time Off
  • Paid Holidays
  • Flexible Full-Time or Part-Time Hours (at least 24 hours per week)
  • Cell Phone and Laptop Provided


To Apply

Customer Service Representatives, Client Support Representatives, Inside Sales Representatives, and Technical Support Specialists seeking a flexible, faith-based opportunity to combine customer service, technology, sales support, and client onboarding are encouraged to explore opportunities with TruNorth Solutions.


By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.


Requirements:
  • 5+ years of customer service, inside sales, or other customer-facing experience
  • Experience with computers and learning new software
  • Experience with CRM systems