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Support Service Worker Jobs in Pennsylvania (NOW HIRING)

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

Passavant Memorial Homes

PA · On-site

ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes' HCS program by providing care and supervision to the individual in the areas of activities of ...

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Support Service Worker information

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How much do support service worker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support service worker in Pennsylvania is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.76 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are popular job titles related to Support Service Worker jobs in Pennsylvania?

For Support Service Worker jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Support Service Worker jobs in Pennsylvania look for?

The top searched job categories for Support Service Worker jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Support Service Worker jobs?

Cities in Pennsylvania with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,048 per year, or $17.3 per hour.

ISO Support Service Worker/Caregiver - Companion

Passavant Memorial Homes

PA • On-site

Other

Retirement

Re-posted yesterday

Passavant Memorial Homes rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

26th of 247 rated social care providers

Job description

Passavant Memorial Homes is one of the foremost, consumer-focused providers of support to individuals with intellectual disabilities, autism, and behavioral health needs. The mission of Passavant Memorial Homes is to empower individuals to live successfully in the community. Our team of professionals have been dedicated to promoting choice and independence for individuals with intellectual disabilities for more than 120 years. Throughout our history, we have continuously focused on ensuring the highest quality support and providing a variety of opportunities for our employees to develop and advance.
Passavant Memorial Homes is currently seeking responsible, caring, and dedicated people to fill ISO Support Service Worker positions in our Home and Community Services (HCS) program across Indiana county.
ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes’ HCS program by providing care and supervision to the individual in the areas of activities of daily living, as well as social and recreational activities. The ISO Support Service Worker is responsible for the safety and well-being of the individual, as well as serving as a positive role model. The ISO Support Service Worker provides services to the individual in the individual’s home and/or in the community and uses the ISO Support Service Worker’s personal vehicle for transporting the individual, as appropriate.
Apply today to find your career and passion at Passavant Memorial Homes!
DUTIES AND RESPONSIBILITIES OF THE ISO SUPPORT SERVICE WORKER/CAREGIVER:
  • Perform the tasks outlined in the individual’s Individual Plan (IP).
  • Complete the assigned tasks in the manner in which they are requested.
  • Perform the requested services for the individual within the units authorized within the IP.
  • Deliver services in a manner consistent with the policies and procedures developed and provided by Passavant Memorial Homes.
  • Provide supervision and positive role modeling at home and in the community.
  • Complete the necessary Pre-Service and Annual In-Service training planned by the individual/representative and facilitated by HCS.
  • Observe the individuals’ behaviors and changes in physical condition, and report accurately.

REQUIRED SKILLS AND KNOWLEDGE OF THE ISO SUPPORT SERVICE WORKER/CAREGIVER:
  • Minimum of 18 years of age, required.
  • Valid driver’s license, required.
  • Current car insurance and registration, required (position requires use of personal vehicle).
  • Successfully pass background check, required.
  • Experience working directly with individuals with developmental disabilities, preferred.

PASSAVANT MEMORIAL HOMES OFFERS A VARIETY OF BENEFITS INCLUDING:
  • Competitive Wages: $18.00 an hour
  • 401K Retirement Plan
  • Dynamic and Supportive Work Environment

Passavant Memorial Homes Family of Services is an Equal Opportunity Employer.
INDHCS
 

If you are having issues or need assistance while filling out the application, please reach out to careers@passavant.org.

By clicking “Submit Application,” you are indicating that you have read and accept our Privacy Statement. If you have any questions regarding any open positions, the application process, or filling out the electronic application, please contact our recruitment team by e-mail at careers@passavant.org or by phone at 1-888-764-6467 Extension 111.

PMHFOS prohibits discrimination in any employment action; in admissions, referrals, operations, or delivery of services against individuals because of their race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin (including limited English proficiency), age (40 and over), sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), genetic information, marital status, membership in volunteer emergency responder organization, victim of domestic violence, sexual assault, stalking, family care responsibilities, reproductive health decisions, and retaliation for initiating a complaint of discrimination or opposing or participating in the investigation of a discriminatory practice. Visit our Compliance page for more information.

PMHFOS is dedicated to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policies in all aspects of employment. PMHFOS celebrates diversity and has a no-tolerance policy for harassment or discrimination of any kind. We value the unique skills, background, and experience of all of our employees.

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