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Client Manager Jobs in Michigan (NOW HIRING)

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Client Manager information

See Michigan salary details

$28.8K

$57.6K

$93.3K

How much do client manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client manager in Michigan is $57,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
What are the most commonly searched types of Client jobs in Michigan? The most popular types of Client jobs in Michigan are:
What cities in Michigan are hiring for Client Manager jobs? Cities in Michigan with the most Client Manager job openings:
Infographic showing various Client Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $57,614 per year, or $27.7 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Job Title: Client Manager- Employee Benefits
Location: Jenison, MI Hybrid
Department: Employee Benefits
Reports To: EB Manager
Position Overview
We're looking for an experienced client manager to join our team and manage middle-market clients ranging from 20-100 employees. You'll work closely with business owners, HR teams and our client development team to maintain client relationships, manage renewals, account round and provide guidance.
Key Responsibilities:
  • Serve as the primary day-to-day contact for an established book of business
  • Manage new business and renewal marketing process
  • Work with client development team to develop renewal strategies
  • Prepare renewal presentations and employee communications
  • Run reporting and data analytics
  • Keep up to date with compliance and regulation
  • Identify cross sell and account rounding opportunities
  • Keep client information up to date in agency management systems
  • Work with carriers to resolve service and claims issues

Qualifications
  • 5+ years of experience in employee benefits
  • Strong understanding of fully insured and level funded plans
  • Knowledge of ancillary benefits, COBRA, ACA, Section 125 and general compliance
  • Excellent communication and relationship-building skills
  • Strong project management abilities
  • Proficiency in Microsoft Office
  • Active Michigan Life & Health License

Preferred Qualifications
  • Experience working in the 20-100 employee space
  • Experience creating enrollment materials
  • Experience with Employee Navigator and Epic

Our Core Values
Our work is guided by a shared commitment to:
  • A Spirit of Excellence - We embrace change as an opportunity to grow
  • A Servant's Heart - We put others first even when it doesn't benefit us
  • A Champion's Resolve - We find ways to solve the problem

Compensation & Benefits
  • Competitive salary based on experience
  • Comprehensive health, dental, and vision coverage
  • Retirement plan with employer contribution
  • Paid time off and company holidays
  • Professional development and licensing support

Equal Opportunity Employer
Highstreet is an equal opportunity employer.
Is this you? Apply to find out!