Client Manager Job Description Sample Template
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This free Client Manager job description sample template was created in part with the OpenAI API and thoroughly edited and fact-checked by our editorial team. It can help you attract an experienced Client Manager to your organization. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Client Manager Job Summary
We are seeking an organized, professional and passionate Client Manager to join our team. The Client Manager is responsible for ensuring that our clients receive the highest level of customer service and satisfaction in all areas of the company. The successful candidate oversees client accounts and handles customer inquiries.
Client Manager Duties and Responsibilities
- Develop and maintain relationships with existing and potential clients
- Establish trust and confidence with clients by providing timely and accurate service
- Monitor client accounts, respond to inquiries and resolve issues in a timely manner
- Guide clients through the sales process and ensure that they are informed of all products and services
- Prepare and update reports and other documentation as needed
- Identify and analyze customer trends to identify opportunities for improvement
- Troubleshoot any problems that arise and take the necessary steps to resolve them
Client Manager Requirements and Qualifications
- Bachelor’s degree in business, marketing or related field
- Proven experience in customer service or client management
- Excellent communication and interpersonal skills
- Able to multitask and prioritize efficiently
- Strong problem-solving and negotiation skills
- Proficient in Microsoft Office Suite
- Knowledge of customer relationship management (CRM) systems
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