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Client Manager Jobs in Lansing, MI (NOW HIRING)

TIC Midwest, LLC

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Benefit Client Manager

Lansing, MI · On-site

$60K - $70K/yr

Job Overview We are seeking a dynamic and detail-oriented individual to help with the administration and strategic management of our client's pension plans. In this vital role, you will oversee the ...

OHM Advisors

Client Representative

Lansing, MI · On-site

You will collaborate with Principals, Project Managers, and your team engineers to ensure the project is completed to the client's satisfaction. Your Responsibilities Client Relationship Management:

OHM Advisors

Client Representative

Lansing, MI · On-site

You will collaborate with Principals, Project Managers, and your team engineers to ensure the project is completed to the client's satisfaction. Your Responsibilities Client Relationship Management:

Rehmann

Client Accounting Manager

Lansing, MI · On-site

Track record of developing profitable, sustainable client relationships * Knowledge of business operations and interest in working with clients to sustain growth and enhance profitability

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Client Manager information

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$33.5K

$67K

$108.5K

How much do client manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client manager in Lansing, MI is $67,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $79,100.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Lansing, MI?

The most popular types of Client jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Client Manager jobs?

Cities near Lansing, MI with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Lansing, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $67,045 per year, or $32.2 per hour.

Benefit Client Manager

TIC Midwest, LLC

Lansing, MI • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

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Job description

Job Overview

We are seeking a dynamic and detail-oriented individual to help with the administration and strategic management of our client's pension plans. In this vital role, you will oversee the design, implementation, and ongoing compliance of pension programs, ensuring they meet regulatory standards while aligning with the Fund's goals. Your expertise in financial expertise, benefits administration, and regulatory reporting will make a measurable impact on our clients’ success. This position offers an exciting opportunity to influence participants' retirement benefits positively while maintaining good customer relations with our clients and meeting rigorous legal and financial standards. There is travel required to attend client meetings in IL, IN and MI.

Duties

  • Develop and maintain strong relationships with clients, understanding their business needs and aligning solutions accordingly.
  • Manage the end-to-end administration of pension plans, including plan design, financial analysis, compliance, and communication with stakeholders (Benefit Managers, Fund Attorneys, etc.).
  • Follow Taft-Hartley, ERISA and IRS guidelines.
  • Coordinate with cross-functional teams including software development/IT to gather requirements, define scope, and establish project timelines.
  • Collaborate with legal teams to review contracts and ensure pension plan is administered according to plan documents.
  • Coordinate with legal counsel to ensure plan administration meets legal standards.
  • Ability to coordinate multiple projects simultaneously while maintaining high standards of quality and client satisfaction
  • Attend client meetings online and in person. Travel (day and overnight) in IL, IN and MI.
  • Assist with regular audits of pension data for accuracy and compliance to help prepare regulatory reports for agencies such as the Department of Labor or IRS.
  • Provide guidance on benefits administration related to pensions, health insurance knowledge, and other employee benefits programs.
  • Knowledge of financial statements.
  • Support participant orientation sessions regarding retirement options and conduct training on pension plan features.
  • Handle confidential information with utmost discretion while communicating complex pension details clearly to clients.
  • Stay updated on changes in pension field and relevant regulations such as HIPAA or Medicare requirements affecting pension plans.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance or related field OR equivalent experience in the benefits field; advanced certifications preferred.
  • Proven experience managing pension plans or retirement benefits.
  • Familiarity with Taft-Hartley, employment & labor law, HR legal compliance, ERISA regulations, and regulatory reporting requirements.
  • Excellent data analysis skills to interpret complex pension data and generate actionable insights.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for documentation and reporting purposes.
  • Exceptional communication skills to explain technical pension concepts clearly to diverse audiences.
  • Ability to handle confidential information responsibly while maintaining high levels of professionalism.
  • Strong negotiation skills for vendor management related to HR systems support or external pension consultants.

Join us as a Pension Plan Manager and play a pivotal role in shaping our clients' participants futures through innovative retirement solutions! We are committed to fostering an environment where your expertise can thrive while making a meaningful impact on participants' lives.

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 100% Employer paid Life insurance
  • 100% Employer paid AD&D insurance
  • 100% Employer paid Short Term Disability
  • 100% Employer paid Long Term Disability
  • Voluntary Life insurance
  • Paid jury duty
  • Paid time off
  • Tuition reimbursement

Work Location: In person and travel required

Company Description

TIC provides consulting and administration of plan design, funding, eligibility testing, claim adjudication, benefit payment, FASB ASC 965 (formerly SOP 92-6), COBRA, HIPAA, SPD's, QMCSO's or QDRO's will welcome the comprehensive service solutions available at TIC Midwest, LLC.

TIC is an independent full service company that specializes in the administration and communication of employee benefit plans.

TIC has been in business since 1951. We have clients throughout the Midwest that are served from three TIC office locations. From the beginning, we have offered services to the multiemployer benefit plan industry. Many of the multiemployer plans operating today were designed and established by us. We are familiar with the special challenges of Taft-Hartley plans and the collective bargaining process.

We are proud of the long-term relationship we have with our clients. We are also proud of our staff which includes administrators, consultants, computer specialists, and accountants - many with advanced degrees and certifications.

TIC is a long-time member of the International Foundation of Employee Benefit Plans and the Society of Professional Benefit Administrators. Our employees have, over the years, been directors and committee members of these organizations and have been speakers and authors for them on a wide range of employee benefit topics at educational seminars and programs they conduct around the country.

Equal Employment Opportunity (EEO) Employer