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Client Manager Jobs in Lansing, MI (NOW HIRING)

greenpath, inc.

Client Success Specialist

East Lansing, MI · On-site

$16.50 - $17.50/hr

Manage proposals, payments, deposits, and creditor communications. * Proactively review client accounts to identify and resolve issues * Maintain accurate records and ensure compliance with state ...

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Client Manager information

See Lansing, MI salary details

$33.5K

$67K

$108.5K

How much do client manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client manager in Lansing, MI is $67,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $79,100.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Lansing, MI?

The most popular types of Client jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Client Manager jobs?

Cities near Lansing, MI with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Lansing, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $67,045 per year, or $32.2 per hour.

Account Manager / Customer Service Representative / Entry Level

Innovative Client Connections

Lansing, MI • On-site

$16.25 - $22/hr

Full-time

Re-posted 3 days ago

Job description

Company Description
ICC East, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Lansing, MI. ICC East, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
We are looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Lansing. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential.
You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.
The Role:
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers.
Participating in promotional and re-active sales campaigns will also be bart of the CRM / Customer Service Role.
The Main Responsibilities of the Customer Service Role:
• Providing an excellent standard of Customer Service.
• Answering customer queries and questions.
• Sales reporting and tracking day to day progress
Qualifications
Successful candidates will possess the following attributes:
• Have good communication skills.
• Have good organizational skills.
• Be willing to take responsibility and accountability.
• Have experience of working alone and as part of a team.
• Hard working and have a problem solving attitude.
• You must be enthusiastic, motivated and willing to learn
Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button.
Additional Information

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