Tic Midwest

Job Summary

We are seeking a highly organized Administrative Assistant to join our team in a fast-paced office environment! This role provides administrative support to ensure smooth office operations, effective communication, and exceptional customer service. The ideal candidate will be proactive, detail-oriented, and possess strong technical skills to handle a variety of clerical and office management tasks. This position offers an exciting opportunity to contribute to a professional environment where efficiency and teamwork are valued.

Responsibilities

• Manage front desk operations, including greeting visitors and handling multi-line phone systems with professionalism and courtesy
• Perform data entry and maintain accurate records
• Help set up and order food for client meetings
• Support office management tasks such as filing, document proofreading, and ordering/organizing office supplies
• Provide exceptional customer service by responding promptly to client inquiries and supporting client communication efforts
• Assist with phone communication, ensuring proper phone etiquette and effective message taking
• Maintain organized filing systems and ensure all administrative documents are up-to-date and easily accessible
• Assist with mass mailings

Experience

• Proven clerical experience with a strong background in office administration or support roles
• Familiarity with QuickBooks accounting software is highly desirable
• Experience managing multi-line phone systems and providing excellent customer support
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong computer literacy skills
• Ability to learn proprietary system
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members
• Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Previous experience in personal assistant roles or office management is advantageous

Join us to be part of a vibrant team dedicated to excellence! We value energetic professionals who thrive on organization, communication, and delivering outstanding support. This role offers the chance to develop your skills further while contributing meaningfully to our office operations.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

TIC provides consulting and administration of plan design, funding, eligibility testing, claim adjudication, benefit payment, FASB ASC 965 (formerly SOP 92-6), COBRA, HIPAA, SPD's, QMCSO's or QDRO's will welcome the comprehensive service solutions available at TIC Midwest, LLC.

TIC is an independent full service company that specializes in the administration and communication of employee benefit plans.

TIC has been in business since 1951. We have clients throughout the Midwest that are served from three TIC office locations. From the beginning, we have offered services to the multiemployer benefit plan industry. Many of the multiemployer plans operating today were designed and established by us. We are familiar with the special challenges of Taft-Hartley plans and the collective bargaining process.

We are proud of the long-term relationship we have with our clients. We are also proud of our staff which includes administrators, consultants, computer specialists, and accountants - many with advanced degrees and certifications.

TIC is a long-time member of the International Foundation of Employee Benefit Plans and the Society of Professional Benefit Administrators. Our employees have, over the years, been directors and committee members of these organizations and have been speakers and authors for them on a wide range of employee benefit topics at educational seminars and programs they conduct around the country.

Equal Employment Opportunity (EEO) Employer