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Client Director Jobs in Michigan (NOW HIRING)

Kobie Marketing

Director, Client Services

Detroit, MI · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kode Health Inc

Client Operations Director

Holland, MI · On-site

Position Summary The Client (Klient) Operations Director serves as the primary liaison between hospital clients and the medical coding operations team. This role is responsible for managing client ...

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

The Director of Client Success is responsible for hunting new territory and developing new business within an assigned geographic territory. This is a critical and highly visible position that is ...

Kantar

Senior Director, Client Service

Detroit, MI · Hybrid

Senior Director, Media Client Service Job Location: Hybrid- Atlanta, GA, Boston, MA, Chicago, IL, Norwalk, CT, Detroit, MI About the role The Senior Director leads a strategic book of business within ...

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All JobsClient Director JobsClient Director Jobs in Michigan

Client Director information

See Michigan salary details

$20.9K

$94K

$154.7K

How much do client director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client director in Michigan is $93,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $131,600.00 per year, depending on experience, location, and employer.

What are Client Directors?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

Is a director higher than a manager?

A Client Director typically holds a higher seniority level than a manager, with directors often responsible for strategic planning and overseeing multiple teams or departments. Managers usually focus on day-to-day operations and team management within a specific area. The hierarchy can vary by organization, but generally, directors have broader responsibilities and authority than managers.

How does a Client Director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the role of a client director?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies to drive business growth. They coordinate with internal teams, develop client retention plans, and often use CRM tools to track account performance. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior positions such as Customer Service Director or Client Services Director, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of CRM tools and industry standards.

How much do client directors get paid?

Client directors typically earn a salary ranging from $100,000 to $200,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong leadership and client management skills are essential for higher compensation levels.
What are the most commonly searched types of Client jobs in Michigan? The most popular types of Client jobs in Michigan are:
What are popular job titles related to Client Director jobs in Michigan? For Client Director jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Director jobs in Michigan look for? The top searched job categories for Client Director jobs in Michigan are:
What cities in Michigan are hiring for Client Director jobs? Cities in Michigan with the most Client Director job openings:
Client Director jobs near you
Client Director - Employee Health & Benefits

Client Director - Employee Health & Benefits

Marsh & McLennan Companies, Inc.

Grand Rapids, MI • On-site

Full-time

Medical, Retirement

Posted 13 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Client Director - Employee Health & Benefits
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Director at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Director on the Employee Health & Benefits team, you'll have overall responsibility for the client relationship within an assigned book-of-business. This involves establishing and maintaining excellent internal and external relationships, seeking and understanding the client's needs, and managing the team responsible for delivering all aspects of our services delivered. While the Client Director does not have direct new business sales responsibilities, they are expected to participate in the sales process, maintain a high client retention rate and maintain a book of business that meets or exceeds the target book of business size over time.
This role has the ability to work out of any of our Michigan locations - Grand Rapids, Troy, or Livonia.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • Minimum of a Bachelors degree, preferably in business.
  • Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience.
  • Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship.
  • Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas.
  • Strong leadership, persuasion, communication and writing skills.
  • Ability to work under pressure and multi-task.
  • Ability to work in a team leadership role.
  • Must be self-directed, organized and resourceful.
  • Must have and maintain a valid license to sell life and health insurance in the State of Michigan.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Hybrid
#MMAEHB

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