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Director Client Engagement Jobs in Michigan (NOW HIRING)

Human8

Client Consulting Lead

Royal Oak, MI

Passionate about our mission and values at Human8, the Director, Client Consulting leads the ... Foster strong client loyalty through the demonstration of exceptional engagement execution and ...

Human8

Client Consulting Lead

Royal Oak, MI · On-site

In close collaboration with clients, the Director, Client Consulting navigates their unique ... Foster strong client loyalty through the demonstration of exceptional engagement execution and ...

United Airlines

Engagement Director

Southfield, MI · Hybrid

$103K - $242K/yr

Direct and manage a portfolio of automotive engineering engagements, ensuring successful delivery ... Support the transition of client engagements toward Managed Services and outcome-based delivery ...

Gartner

Client Director, GTS

Detroit, MI · On-site

The Client Director is responsible for setting, directing, and executing the strategy for global ... Account management with the outcome of increased customer engagement and an increase in retention ...

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All JobsClient Engagement JobsDirector Client Engagement JobsDirector Client Engagement Jobs in Michigan

Director Client Engagement information

See Michigan salary details

$28.8K

$79.8K

$159.9K

How much do director client engagement jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director client engagement in Michigan is $79,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $95,900.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Michigan?

The most popular types of Client Engagement jobs in Michigan are:

What are popular job titles related to Director Client Engagement jobs in Michigan?

For Director Client Engagement jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Client Engagement jobs in Michigan look for?

The top searched job categories for Director Client Engagement jobs in Michigan are:

What cities in Michigan are hiring for Director Client Engagement jobs?

Cities in Michigan with the most Director Client Engagement job openings:

Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $79,838 per year, or $38.4 per hour.

Client Engagement (Event) Coordinator

Law Offices Of David L Carrier P C

Grand Rapids, MI • On-site

Full-time

Posted 18 days ago

Key responsibilities

  • Coordinate the planning and execution of member events, including monthly club events and quarterly signature client appreciation events.

  • Manage member engagement initiatives by developing participation strategies, encouraging attendance, building relationships, and gathering feedback.

  • Maintain the club's online presence by updating the website, managing online event registration, and coordinating social media content and member communications.

Job description

Title: Client Engagement Coordinator

Department: Client Services / Operations
Reports To: Director of Operations
Status: Full-Time


Job Summary

The Client Engagement Coordinator is responsible for creating exceptional experiences for members of the Red Wagon Club. This role owns and manages the planning and execution of member events, manages the club's online presence and communications, and develops initiatives that strengthen member engagement, satisfaction, and retention.


This position serves as the operational leader of the Red Wagon Club, ensuring members remain connected to the firm long after their estate plan is complete.


Job Responsibilities 

Red Wagon Club Management

  • Coordinate the day-to-day operations of the Red Wagon Club.
  • Welcome and onboard new members.
  • Maintain accurate membership records.
  • Coordinate membership renewals and engagement initiatives.
  • Monitor member satisfaction and recommend improvements.

Event Planning & Execution

  • Plan and execute monthly Red Wagon Club events.
  • Coordinate quarterly signature client appreciation events.
  • Manage event registrations, confirmations, and attendee communications.
  • Coordinate venues, vendors, catering, decorations, and event logistics.
  • Prepare event budgets and track expenses.
  • Ensure events are delivered providing an exceptional client experience.

Member Engagement

  • Develop creative ways to increase member participation.
  • Encourage attendance at educational workshops and member events.
  • Build relationships with members through ongoing communication.
  • Gather feedback and implement improvements based on member suggestions.
  • Foster a welcoming and engaging community environment.

Website & Digital Presence

  • Maintain the Red Wagon Club website with current event information and resources.
  • Update member-only content as needed.
  • Coordinate online event registration.
  • Ensure all digital information is accurate and current.

Social Media & Communications

  • Manage the Red Wagon Club Facebook page and/or private member group.
  • Coordinate engaging social media content highlighting upcoming events, educational opportunities, and member stories.
  • Coordinate newsletters, email communications, and event reminders.
  • Maintain a consistent and professional brand voice across all member communications.

Collaboration

  • Partner with other staff members to ensure new members transition smoothly into the club.
  • Coordinate with attorneys, marketing, and client services staff to promote events and educational opportunities.
  • Work closely with leadership and senior leadership to develop new engagement initiatives and member benefits.

 

Job Qualification 

  • Excellent organizational and project management skills.
  • Must be self-directed
  • Strong written and verbal communication abilities.
  • Exceptional customer service and hospitality mindset.
  • Experience planning events or coordinating programs preferred.
  • Comfortable managing multiple projects simultaneously.
  • Strong attention to detail and follow-through.
  • Proficiency with Microsoft Office and web-based software platforms.
  • Experience with social media management and basic website updates preferred.
  • Availability in evenings is required
  • Travel to multiple locations – Holland, Portage, Norton Shores, and East Lansing (potentially more in the future) is required approximately 1 day per week