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Client Engagement Manager Jobs in Michigan (NOW HIRING)

Advantasure, Inc.

Client Engagement Manager

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

We are seeking two Client Engagement Managers to support the Key Account Managers. One role will report to Toni White, and the other will report to Kevin Kroll. Responsible for the retention and ...

Task Buddie

Engagement Sales Specialist

Detroit, MI · On-site +1

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Engagement Sales Specialist Task Buddie is growing quickly, and we're looking for driven Client ... Keep detailed and accurate records of activities in the CRM system. * Collaborate with leadership ...

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All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Michigan

Client Engagement Manager information

See Michigan salary details

$30.1K

$85.5K

$148.2K

How much do client engagement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client engagement manager in Michigan is $85,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $107,200.00 per year, depending on experience, location, and employer.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What does a client engagement manager do?

A client engagement manager is responsible for building and maintaining strong relationships with clients to ensure their needs are met and satisfaction is high. They coordinate communication between clients and internal teams, develop strategies to improve client retention, and often use customer relationship management (CRM) tools to track interactions. The role requires strong communication, problem-solving skills, and a focus on delivering value to clients throughout their engagement.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What are the most commonly searched types of Client Engagement jobs in Michigan?

The most popular types of Client Engagement jobs in Michigan are:

What are popular job titles related to Client Engagement Manager jobs in Michigan?

For Client Engagement Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Michigan look for?

The top searched job categories for Client Engagement Manager jobs in Michigan are:

What cities in Michigan are hiring for Client Engagement Manager jobs?

Cities in Michigan with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,523 per year, or $41.1 per hour.

Client Engagement Manager

Advantasure, Inc.

Detroit, MI • On-site

Full-time

Medical, Dental, Vision

Re-posted 15 days ago

Job description


We are seeking two Client Engagement Managers to support the Key Account Managers. One role will report to Toni White, and the other will report to Kevin Kroll.
Responsible for the retention and growth of existing and assigned accounts in support of organizational strategic, financial and performance goals by executing on core sales and business development activities such as strategic account/agency planning, sales consultations, identification of sales opportunities, and renewal support. Responsible for managing local accounts through agency or consultant interfacing
  • Develop, refresh, and execute multi-year strategic account/agency plans to grow and retain the account and relationships, including identifying key opportunities, risks, and mitigation strategies.
  • Present internal strategic account/agency plans to leadership team as well as external plans to accounts or agencies/consultants for review and alignment.
  • Leverage strategic account/agency plans to drive annual strategic discussions and other strategic planning efforts with accounts.
  • Deliver account specific advice on plan benefit design, products/programs/solutions, alternative methods of healthcare delivery (e.g., HPN, HMO, etc.), funding options and financial tradeoffs (e.g., balancing premiums vs access to care), as well as addressing questions and pulling in support resources as needed for more complex issues/questions.
  • Consult and confirm feasibility of solutions with relevant areas of the business to inform recommendations before finalizing sales.
  • Interface with accounts/agencies/consultants to understand buying habits, preferences, and decision-making processes, as well as gain the trust of key decision makers.
  • Leverage account/agency feedback and data driven insights to identify opportunities to better service account(s) (e.g., service enhancements, new programs), building on ongoing organizational initiatives.
  • Educate and keep accounts/agencies/consultants up to date about BCBSM products/programs.
  • Interface and coordinate with internal functions (e.g., Underwriting/Actuary, Finance) on pricing and oversee pricing decisions for renewals and requests for proposals.
  • Understand BCBSM products'/programs' value proposition to provide input on retention strategies during negotiations and proposal development.
  • Address and oversee resolution of issues related to sales and business development including renewals, product/solution design and selection, or recurring issues.
  • Coordinate and communicate internally and externally with accounts/agencies/consultants on issue resolution progress and status as needed.
  • Execute internal sales function responsibilities including coordinating and assisting in the education and training of account contact personnel, providing input to strategic sales and portfolio planning, etc.

QUALIFICATIONS
  • Bachelor's Degree in Business Administration, Sales and Marketing or related field required.
  • Five (5) years of sales and account management experience required.
  • Experience in Salesforce Customer Relationship Management (CRM) strongly preferred.
  • The following licenses are required within 90 days of the employee's start date or the license expiration date: valid Michigan Accident and Health Insurance License and a valid Michigan driver's license required.
  • Extensive and well-developed technical knowledge of healthcare insurance products/programs, including Medicare Advantage, self-funding arrangements, stop loss, ancillary (e.g., dental, vision), pharmacy, and product buy-ups.
  • Extensive knowledge of financial arrangements and medical economics, understanding of competitor offerings and the capacity to adapt to increasing industry complexity and changes.
  • Ability to partner with other account support team members to guide clients in their decision-making on relevant solutions and/or agencies in supporting their customers.
  • Ability to efficiently synthesize client feedback, resolve client concerns, and surface any key risks.
  • Strong communication skills with ability to communicate concisely and clearly across a range of channels/communication tools (e.g., CRM, documents, calls, meetings) with internal and external stakeholders.
  • Ability to articulate BCBSM's value story in a clear and compelling manner including how products and services can contribute to the account's strategies.
  • Capacity to understand the complexity of healthcare and clinical, utilization and financial data.
  • Ability to surface potential cross-sell/up-sell opportunities from internal and external sources and convert on opportunities to deliver finalist presentations and close sales.
  • Strong analytical skills with the ability to understand competing priorities and how best to leverage available resources, time, and budget.
  • Ability to influence and effectively collaborate across teams/stakeholders in the organization.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
Candidates are hired on an "at will" basis. Nothing herein is intended to create a contract.

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