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Chat Representative Jobs (NOW HIRING)

Capacity

Chat Brand Rep (Titleist)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

Capacity

Chat Brand Rep (Titleist) (Remote)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$14.50 - $18.75/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15.50 - $21/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

TTEC

Inbound Chat Sales Representative

Tempe, AZ · On-site

$22.50/hr

Inbound Chat Sales Representative Apply now Your potential has a place here with TTECs award-winning employment experience. As Inbound Chat Sales Representative working onsite in Tempe, AZ, youll be ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts ...

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All JobsChat Representative Jobs

Chat Representative information

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How much do chat representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are Chat Representatives?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a Chat Representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by Chat Representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What Does a Chat Representative Do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What cities are hiring for Chat Representative jobs? Cities with the most Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Chat Representative jobs? States with the most job openings for Chat Representative jobs include:
What job categories do people searching Chat Representative jobs look for? The top searched job categories for Chat Representative jobs are:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.
Consultant Support Representative - Email

Consultant Support Representative - Email

Paparazzi Accessories

Saint George, UT • On-site

$18/hr

Other

Medical, Retirement

Posted 15 days ago

Job description

Consultant Support Email & Chat Representative

Employment Type: Full-Time, Non-Remote

Schedule: Monday – Friday, 9:00 a.m. – 5:30 p.m.

Compensation: $18.00/hour + Comprehensive Benefits Package (available after 31 days)

Join Our Consultant Support Team!

Are you someone who enjoys solving problems, helping people succeed, and communicating clearly through writing? If so, you might be the perfect fit for our Consultant Support team!

As a Consultant Support Email & Chat Representative, you'll be the go-to resource for our Independent Consultants. Through email and chat, you'll answer questions, solve challenges, and help Consultants keep their businesses running smoothly. Every interaction is an opportunity to make someone's day easier and help them feel confident and supported.

If you love fast-paced work, problem-solving, and being part of a supportive team, we'd love to meet you.

What You'll Do
  • Respond to Consultant questions through email and chat with clarity, professionalism, and efficiency.
  • Investigate issues, find solutions, and guide Consultants through next steps.
  • Process requests and complete tasks accurately and promptly.
  • Maintain and update Consultant account information in our internal systems.
  • Deliver a positive experience in every interaction while representing Paparazzi's service standards.
  • Collaborate with teammates to ensure Consultants receive the best possible support.
  • Occasionally provide backup phone support by assisting with inbound or outbound calls when needed.
What We're Looking For
  • High school diploma or equivalent.
  • 1–3 years of customer service experience (support, retail, hospitality, or similar roles).
  • Strong written communication skills with the ability to explain things clearly and professionally.
  • Ability to stay organized, prioritize tasks, and manage multiple conversations at the same time.
  • Excellent problem-solving abilities and attention to detail.
  • Comfortable using computers and navigating multiple systems at once.
  • A positive attitude and a team-oriented mindset.

About Paparazzi Accessories

Paparazzi Accessories is a direct sales jewelry company, famous for its fabulously affordable accessories. Founded in 2011, our mission is simple: To bring strength, independence, and empowerment to individuals and their families by building confidence through affordable fashion. While our accessories may not change the world, we believe those who wear them will.

To learn more, visit paparazziaccessories.com.

What We Offer:

  • Competitive Compensation: Start strong with $18.00/hour and benefit from our comprehensive package.
  • Exceptional Benefits: Available after 31 days, enjoy company-paid health insurance and a robust 401(k) plan with company matching, among other valuable benefits that truly support you.
  • Positive Environment: Join a team that values integrity, professionalism, and camaraderie.
  • Training and Development: Elevate your skills with ongoing training and support.
  • Career Growth: Your success is our success – grow with us!

Apply Today!

If you enjoy helping people, solving problems, and making a meaningful impact through great service, we'd love for you to join our team.

Note: Paparazzi Accessories maintains a drug-free workplace and this position is based in-office. All employment offers are contingent upon successfully passing pre-employment screenings.

This is NOT a remote position.

Apply